Op basis van 972 geverifieerde beoordelingen

4,0 / 5
78% van onze gasten beveelt dit aan
4,0 Hygiëne kamer
4,1 Service & personeel
3,9 Comfort kamer
3,8 Staat hotel
Geverifieerde beoordelingen van Expedia
4 / 5
Aanbevolen
voor Iedereen
door Ineke uit Bussum

Fijn hotel vanwege ligging in centrum

Geplaatst op 23 feb. 2014
Voordelen: Goed verzorgd, zag er allemaal netjes uit en schoon uit. Wat ik wel jammer vond was dat er alleen een lift was om bij je kamer te komen en geen trap.
Nadelen: Misschien een trappenhuis?
Locatie: Praktisch vanwege ligging in centrum van stad, dus bv openbaar vervoer, ferries etc waren makkelijk bereikbaar.
Ik vond het een prima hotel. Voorzien van zowat alles zoals, tv, vaatwasser, wasmachine, airco etc. Goed bed.
5 / 5
door een geverifieerde reiziger

Geplaatst op 17 apr. 2024
Spacious living room area was a big plus. Only thing that can be improved was instruction on use of microwave which was not very clear to foreigners who may be familiar with other brands. Microwave should be simple to use.
Opmerking van Hotelbeheer
18 apr. 2024 door Quest on HobsonHotelbeheer
Hi Yueh,Thank you very much for taking the time to give us a good review, we look forward to seeing you again in the future, cheers.
5 / 5
door een geverifieerde reiziger

Geplaatst op 15 apr. 2024
My stay was on the 6th floor and was able to see Auckland skyline.
Opmerking van Hotelbeheer
16 apr. 2024 door Quest on HobsonHotelbeheer
Hi Norman,Thank you for taking the time to write us a very good review.We look forward to seeing you again in the future, cheers.
5 / 5
door een geverifieerde reiziger

Geplaatst op 31 mrt. 2024
The staff at the main desk was very helpful. The location is great and the apartment had everything you needed.
Opmerking van Hotelbeheer
1 apr. 2024 door Quest on HobsonHotelbeheer
Hi Aislling Miriam, thank you so much for taking the time to give us such a great review.We sincerely look forward to seeing you again in the future, cheers.
1 / 5
door een geverifieerde reiziger uit Pemulwuy

Geplaatst op 30 mrt. 2024
Reception was not honest about parking. Dishes were dirty from start of stay Rooms were not made up everyday.( I know 1 day was public holiday). Carpets looks very dirty. Definitely not recommended to stay.
Opmerking van Hotelbeheer
1 apr. 2024 door Quest on HobsonHotelbeheer
Hi Ashok, we feel sorry to learn about your negative experiences with us. However, it is very difficult for us to understand what you meant by "not honest about the parking", did we hide anything from you or did we not tell you anything about the carpark? If you would let us know some detailed information that would be really appreciated. We only provide simple service on a daily basis, the full service happens every 3 days, since we are not a five-star hotel no full service is provided every day. Cheers,
4 / 5
door een geverifieerde reiziger

Geplaatst op 29 mrt. 2024
Property within walking distance of city centre, plenty of restaurants and activities close by.
Opmerking van Hotelbeheer
30 mrt. 2024 door Quest on HobsonHotelbeheer
Dear Joseph,Thank you for taking the time to share your positive feedback about your recent stay with us. We're delighted to hear that you found our property conveniently located within walking distance of the city center, with plenty of restaurants and activities nearby.Your satisfaction is our top priority, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Kind Regards,
4 / 5
door een geverifieerde reiziger uit Edmond

Geplaatst op 28 mrt. 2024
Unit was beautiful, but a little.worse.for wear. Broken cabinets, blinds missing hooks, warped pans made cooking challenging.
Opmerking van Hotelbeheer
30 mrt. 2024 door Quest on HobsonHotelbeheer
Dear David, Thank you for taking the time to share your feedback with us following your recent stay. We're delighted to hear that you found our unit beautiful, but we're truly sorry to learn about the issues you encountered during your stay. We regret that we fell short of expectations in regards of maintenance. Rest assured, we are addressing these issues promptly to ensure they are resolved asap. We hope that despite these setbacks, you were able to enjoy your time with us, and we would be grateful for the opportunity to welcome you back in the future to provide you with a truly seamless and enjoyable stay. Best Regards,
5 / 5
door een geverifieerde reiziger

Geplaatst op 25 mrt. 2024
I liked the location of the venue. I was able to get there in the night on my own safely.
Opmerking van Hotelbeheer
30 mrt. 2024 door Quest on HobsonHotelbeheer
Dear Melanie,Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you enjoyed your stay. We hope to see you again in future.Kind Regards,
4 / 5
door een geverifieerde reiziger

Geplaatst op 16 mrt. 2024
I liked everything,but the access card was a problem.I went out and had to take the card with me which meant my mate had sit in the dark till i got back,as the card acitivated the lights.A bit silly.
Opmerking van Hotelbeheer
17 mrt. 2024 door Quest on HobsonHotelbeheer
Hi Michael, thank you for your review.Sorry to learn about the card issue, tell you a secret, you don't need a card to activate the power, simply insert any plastic card it will work. We look forward to seeing you again.
5 / 5
door een geverifieerde reiziger

Geplaatst op 14 mrt. 2024
Beds are comfy and pick up to tours easy.
Opmerking van Hotelbeheer
17 mrt. 2024 door Quest on HobsonHotelbeheer
Hi Jill, thank you for taking the time to write us a great review.We hope to see you again in the future, cheers.