Location good next to shop mall.
However there is no lock for shower room nor toilet for family room.
Downstairs was clean but upstairs was little dusty.
Good pool, but gym aircon was not working.
Very friendly staff.
Opmerking van Hotelbeheer
22 jan. 2024 door GedeHotelbeheer
Dear Respected Guest, Thank you for taking the time to share your feedback. First of all, we do apologize for the inconvenience caused. Regarding the shower door can not be locked, this concern will be fully consider. Other than that, we do apologize regarding the aircon was not working at Gym. However, after we checked that our standard is that the aircon is in off position. However, if there is a guest would like to have gym so they can turn it on directly. We provide the remote control for guest who would like to adjust the temperature or might be turn it on/off during Gym. However, we will review again in overall and will improve anything that was not proper in area. Once again, thank you and we hope to see you again at Episode Kuta Bali in the future. Sincerely,Gede SuryawanHotel Manager