Op basis van 990 geverifieerde beoordelingen
4,3 Hygiëne kamer
4,3 Service & personeel
4,3 Comfort kamer
4,1 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Opmerking van Hotelbeheer
17 apr. 2024 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for your perfect rating and for choosing our hotel. We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back again soon for another fantastic stay.Sincerely, Curt Cleaver General Manager
door een geverifieerde reiziger
Geplaatst op 10 feb. 2024
Opmerking van Hotelbeheer
21 mrt. 2024 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had an enjoyable experience during your stay with us. If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to welcoming you back again soon!Sincerely, Curt Cleaver General Manager
door een geverifieerde reiziger
Geplaatst op 22 jan. 2024 op Hotels
The hotel has thin walls. My neighbors (which had a doorbell outside their door) screamed every few minutes for several days.
Opmerking van Hotelbeheer
23 jan. 2024 door Hotel managerHotelbeheer
Dear Guest,We're sorry to hear about the disturbance you experienced during your stay. We apologize for the inconvenience caused by the thin walls and the disruptive behavior of your neighbors. Your comfort is important to us, and we'll take your feedback seriously to address such issues and ensure a more peaceful environment in the future. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Curt Cleaver General Manager
door een geverifieerde reiziger
Geplaatst op 21 jan. 2024
Everything was clean
Opmerking van Hotelbeheer
22 jan. 2024 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for your fantastic 5 out of 5 rating on Expedia! We are thrilled to learn that you had a positive experience during your recent stay. Your satisfaction is of the utmost importance to us, and we are delighted that we could meet your expectations. If your travels bring you back to the area, we would be honored to host you again and provide another outstanding stay.Sincerely, Hotel Manager
door een geverifieerde reiziger
Geplaatst op 9 jan. 2024
Nice clean hotel with kitchenette if needed.
Opmerking van Hotelbeheer
10 jan. 2024 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for your positive review. We are delighted to hear that you found our hotel nice and clean, and we appreciate you highlighting the convenience of having a kitchenette if needed.Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay.Sincerely, Curt Cleaver General Manager
door een geverifieerde reiziger
Disappointed
Geplaatst op 1 jan. 2024 op HotelsCons: The hotel itself, in my opinion, is outdated! The carpet is old and dingy looking, the light at the front of our room, the microwave and the remote worked when it wanted to and the paint is peeling.
Pros: The location is great, the beds are comfy and the rooms are spacious.
Because we were here on New Year's Eve weekend the price was outrageous! I mean I get the increase for the holiday, not double the price for this hotel was ridiculous. But, we enjoyed the Dallas Cowboy game and we slept well. Will I stay here again, absolutely not, but try it for yourselves. You may enjoy it..
Opmerking van Hotelbeheer
9 jan. 2024 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for sharing your detailed feedback about your recent stay. We appreciate your honest assessment, acknowledging both the positive aspects and the areas that need improvement. We apologize for the issues you encountered with outdated facilities, and we appreciate your understanding regarding the holiday pricing. Your comments are important to us, and we will use them to address the areas that need attention and enhance the overall guest experience.Sincerely, Curt Cleaver General Manager
door een geverifieerde reiziger uit Richmond
Geplaatst op 1 jan. 2024
It was wonderful drove 20 hours to stay it was perfect
Opmerking van Hotelbeheer
9 jan. 2024 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for choosing to stay with us after a long drive, and we're delighted to hear that your experience was wonderful and perfect. Your comfort and satisfaction are our top priorities, and we're pleased that we could contribute to a positive stay. We appreciate your feedback, and we look forward to the pleasure of welcoming you back on your future travels.Sincerely, Curt Cleaver General Manager
door een geverifieerde reiziger
Geplaatst op 22 dec. 2023
I 3njoyed the room and the indoor pool .
Opmerking van Hotelbeheer
23 dec. 2023 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for taking the time to leave a 5-star review. We're delighted to hear that you enjoyed your room and the indoor pool. Your positive feedback is much appreciated, and we look forward to providing you with another enjoyable stay in the future.Sincerely, Curt Cleaver General Manager
door een geverifieerde reiziger
Geplaatst op 17 dec. 2023
clean & staff was great!
Opmerking van Hotelbeheer
20 dec. 2023 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for taking the time to share your positive experience on Expedia and for awarding us a perfect rating of 5 out of 5. We are delighted to hear that you found our hotel clean, and we appreciate your kind words about our staff. Maintaining a clean and welcoming environment is essential to us, and it's great to know that we met your expectations. If there are any specific team members or aspects of your stay that stood out, we would love to hear more. Thank you for choosing our hotel, and we look forward to the opportunity to serve you again.Sincerely, Curt Cleaver General Manager
door een geverifieerde reiziger
Geplaatst op 17 dec. 2023 op Hotels
The stay is always comfortable, George and Adriana always make me feel at home and take care of me very well
Opmerking van Hotelbeheer
18 dec. 2023 door Hotel ManagerHotelbeheer
Dear Guest,Thank you for sharing your feedback and for your positive comments about your stay. We're delighted to hear that George and Adriana make you feel at home and take care of you well. Providing a comfortable and welcoming experience is our priority. We appreciate your loyalty, and we look forward to providing you with excellent service on your next visit.Sincerely, Curt Cleaver General Manager
