Op basis van 1.255 geverifieerde beoordelingen
4,3 Hygiëne kamer
4,3 Service & personeel
4,2 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Very nice stay and is pet friendly. Will be back
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Stayed for 2 nights, booked a double use room (for 2 pax), only got one bathrobe and no slippers, had to call to get them since the front desk is almost always crowded. No free wifi at the hotel, paid for daily use and breakfast for two days since there was a misunderstanding at the check-in about breakfast being included. Nonetheless, the amount taken from our card in the end didn’t match the price of these services. Breakfast staff were super nice though, was happy to tip. Also, when checking out the receptionist wasn’t very polite or considerate, explaining that the system was slow even though I said my Uber was waiting for me for a while in front. Overall, you can tell that it was built as a luxury property but got run down over time, it needs a renovation and some staff training on hospitality.
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Really nice hotel, right in the heart of down town. Many restaurants to choose from all within walkabke distance. Service was very fast and courteous.
Opmerking van Hotelbeheer
15 apr. 2024 door The Fairmont Dallas TeamHotelbeheer
Dear Alejandro,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Opmerking van Hotelbeheer
15 apr. 2024 door The Fairmont Dallas TeamHotelbeheer
Dear Shawn,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team
door een geverifieerde reiziger
Geplaatst op 13 apr. 2024
Friendly staff
Opmerking van Hotelbeheer
15 apr. 2024 door The Fairmont Dallas TeamHotelbeheer
Dear Shirley,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team
door een geverifieerde reiziger
Geplaatst op 13 apr. 2024
Everyone here at the the hotel were great friendly and efficient.
Opmerking van Hotelbeheer
13 apr. 2024 door The Fairmont Dallas TeamHotelbeheer
Dear Macy,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team
door een geverifieerde reiziger
Geplaatst op 11 apr. 2024
We really enjoyed the staff and the location of this hotel.
It's a relic, and once it gets a remodeling uplift later this year, it will be back to it's 5 star status!
Thanks for taking care of us.
Opmerking van Hotelbeheer
13 apr. 2024 door The Fairmont Dallas TeamHotelbeheer
Dear Laurel,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team
door een geverifieerde reiziger
Geplaatst op 11 apr. 2024
Opmerking van Hotelbeheer
13 apr. 2024 door The Fairmont Dallas TeamHotelbeheer
Dear Aaron,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team
door een geverifieerde reiziger
Geplaatst op 9 apr. 2024
Opmerking van Hotelbeheer
13 apr. 2024 door The Fairmont Dallas TeamHotelbeheer
Dear William,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team
door een geverifieerde reiziger
Geplaatst op 9 apr. 2024
Nothing
Opmerking van Hotelbeheer
10 apr. 2024 door The Fairmont Dallas TeamHotelbeheer
Dear Anthony,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Fairmont Dallas Team
