Loud and dirty.
Geplaatst op 6 apr. 2017 op Hotels
Booked this hotel thinking it was close to attractions and it had a high rating but I was disappointed. First night our room was missing a window so the noise was super high. Even after we changed you can hear the street clearly even late night, this is Delhi so everyone is bumping their horns like crazy.
Mainly Indian families stay here and they are VERY noisy even at the late evening/night, disrespect to other guests as I could literally hear everything several rooms away.
The towels were old but the room was ok, 3 stars hotel standard.
Breakfast is only Indian dishes and only veg. Not a big selection.
The only good thing is the support and friendly staff. But even they disappointed me, my third day we booked a room for our driver as he had far to his hotel, and we were waking up early to leave for Jaipur, the hotel didn't inform us that he didnt have breakfast included. Instead he had to go out and eat alone and we didnt know about it.
Opmerking van Hotelbeheer
8 apr. 2017 door SinghHotelbeheer
We thank you for the feedback.
Our Location is considered very prime by majority of the tourists and we are located in karol bagh and this area itself very famous among the tourists or business travelers.
We can understand because of the cultural difference you could not bear the noise of the traffic, but unfortunately Delhi is bit noisy. Regarding your complaint of the noise made by other families at late night, then please be assured had you informed our helpful and professional manager regarding them, then he would have intervened and could have stopped them for making the noise , it must be just an unfortunate day otherwise our Guests are very sophisticated.
Regarding your complaint of the other booking, the booking did not include the breakfast we have rechecked the voucher and the same has been shared with you over the mail and proof has been given that the breakfast was not included, moreover your driver was informed that his breakfast was not included so its not our mistake in this case for sure