Bizarre Hotel
Geplaatst op 4 dec. 2016 op Hotels
One of the most horrible hotel ever stayed. The staff it seems has been picked up from the road.. no sense of hospitality at all. Also the hotel management does not exist.
Firstly, inspite of paying full price, i was been given a room without a window- can u believe a Lalit hotel room not having a window? Secondly, the SHOWER? What shower? there was no overhead faucet shower in the bathroom. Just a normal water pipe sticking out from top, with water gushing out? BIZARRE.
Also, the waiter in the restaurant dropped food on my shirt, while serving me.. he was a rookie- can't blame him.. he must have never been trained to serve... and no apologies too?
there were insects in the room... i can go on and on... but its no point.. i rather forget that i ever stayed there...
They should rename the hotel... instead of "Vibe by Lalit", they should call it "Bizarre By Lalit".
Opmerking van Hotelbeheer
15 dec. 2016 door General ManagerHotelbeheer
Dear Guest,
We thank you for your recent stay at our hotel and it is a pleasure to receive your feedback about your experience with us. We apologize for all the inconveniences and the matter has been taken very seriously by the management so that our valued guests should not go unhappy.
All of the points have been discussed with our team members and we assure you of the flawless service during your future visit to us. We are positively hopeful to regain your patronage following the inconvenience during your last stay.
We express our deepest regret and nothing of the sort will be repeated.
Thank you once again for choosing to stay with us and we all look forward to welcoming you back again.
Warm regards
Shekhar Jha