Op basis van 985 geverifieerde beoordelingen
4,3 Hygiëne kamer
4,4 Service & personeel
4,2 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 18 apr. 2024
Neat history. Cool bar. Friendly staff. Dog friendly.
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Wife and I enjoyed our night stay here. Awesome location to downtown Eureka Springs and all the shops.
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Seemed dingy to me. Didn’t appreciate the fire alarm going off (no fault of hotel).
door een geverifieerde reiziger
Geplaatst op 9 apr. 2024
If you're looking for a great place on your visit to Eureka Springs this is the place! Great location and a superior state made for a great experience for us.
Opmerking van Hotelbeheer
12 apr. 2024 door RDMHotelbeheer
We appreciate the positive feedback!
door een geverifieerde reiziger
Geplaatst op 31 mrt. 2024
Opmerking van Hotelbeheer
12 apr. 2024 door RDMHotelbeheer
Thanks for visiting.
door een geverifieerde reiziger
Geplaatst op 31 mrt. 2024
Opmerking van Hotelbeheer
12 apr. 2024 door RDMHotelbeheer
Thanks for visiting.
door een geverifieerde reiziger
Geplaatst op 30 mrt. 2024
First of all, this is an OLD hotel. Like the rest of the town, everything is OLD. That said, it is not a bad hotel. The staff was amazing. From the front desk attendants to the bar/dining staff to the cleaning staff, the service was amazing. I always try to book directly through the hotel...but that was not a wise move. We received an amazing deal through Expedia. The price was 1/2 of booking through the hotel directly. We booked 2 rooms and loved being across the hall from each other. The rooms were cozy, but old. Dim lighting and interesting plumbing situations. The floors are creaky, which falls in line with the mood of the old hotel. Beds, bedding, sheets, towels were totally fine. The hotel restaurant was very good as was the game room. I had a great time with my almost-adult children in the game room. The location is absolutely perfect! Being right in the middle of Eureka is fantastic. We could walk everywhere and if needed, the hotel had a shuttle available at all times. We had amazing dining experiences at the suggestion of the hotel staff . Overall, we had a fantastic stay at a fun hotel which is located in the best place in Eureka!
Opmerking van Hotelbeheer
12 apr. 2024 door RDMHotelbeheer
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
door een geverifieerde reiziger
Geplaatst op 24 mrt. 2024
The Basin Park front desk were rude and unaccommodating . The cleaning crew were very friendly as was the door man. We stayed in one of the haunted rooms ,room 306 . The first night it sounded like someone was in the room walking around.
Opmerking van Hotelbeheer
12 apr. 2024 door RDMHotelbeheer
Thank you for the feedback. My apologies the front desk staff. We were in the midst of Spring Break and shorthanded. The staff was stretched thin and we were extremely busy. We will do better in the future.I hope you have a good day.
door een geverifieerde reiziger
Geplaatst op 21 mrt. 2024
Staff was great, very friendly and helpful. Building was old of course so did have some quirks!
Opmerking van Hotelbeheer
23 mrt. 2024 door RDMHotelbeheer
Thank you for visiting!
door een geverifieerde reiziger
Geplaatst op 12 mrt. 2024
Opmerking van Hotelbeheer
23 mrt. 2024 door RDMHotelbeheer
Thanks for the 5 star review!
