Op basis van 990 geverifieerde beoordelingen
3,9 Hygiëne kamer
4,1 Service & personeel
3,9 Comfort kamer
3,7 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
Everything was good with this property. The only complaint is the beds aren’t comfortable. We were looking forward to a good nights sleep after having driven a few hours and walking around the college.
Opmerking van Hotelbeheer
8 apr. 2024 door Oniel Rediresponse SpecialistHotelbeheer
Hi Elizabeth,Thank you for taking the time to write a review of your stay at the Red Roof Inn Meriden. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. However, apologies for the beds. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist
door een geverifieerde reiziger
Geplaatst op 6 apr. 2024
Clean and comfortable. Easy access off and on the main highway
Opmerking van Hotelbeheer
6 apr. 2024 door Adraine Rediresponse SpecialistHotelbeheer
Hello Susan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MERIDEN and I appreciate your 4/5 score following your stay. I am happy to read that you found your room to be comfortable, clean and that the hotel was easy access off the main highway. Positive feedback like yours is always welcome as our hotel always try to improve our guest experiences. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
door een geverifieerde reiziger
Geplaatst op 27 mrt. 2024
No issues
Opmerking van Hotelbeheer
28 mrt. 2024 door Recordo, Rediresponse Specialist Hotelbeheer
Dear Lisa,Thank you for taking the time to complete our guest survey. Red Roof appreciate your comments regarding your recent stay at the Red Roof Inn Meriden. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
door een geverifieerde reiziger
Geplaatst op 23 mrt. 2024
Opmerking van Hotelbeheer
26 mrt. 2024 door Recordo, Rediresponse SpecialistHotelbeheer
Hello Nelson, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Meriden and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RecordoRed Roof Management Rediresponse Specialist
door een geverifieerde reiziger
Geplaatst op 21 mrt. 2024
Opmerking van Hotelbeheer
22 mrt. 2024 door Dannielle Rediresponse SpecialistHotelbeheer
Hello Jeanette, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MERIDEN and I appreciate your 5/4 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
door een geverifieerde reiziger
Geplaatst op 9 mrt. 2024
air condition noisy
Opmerking van Hotelbeheer
10 mrt. 2024 door Olivia RediResponse Specialist Hotelbeheer
Thank you. Xuelian, for telling us about your stay at the Red Roof Inn Meriden. I am disappointed that your experience was less than ideal due to the air conditioner you found to be noisy. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 9 mrt. 2024
Excellent
Opmerking van Hotelbeheer
10 mrt. 2024 door Olivia RediResponse Specialist Hotelbeheer
Thank you, Alejandro, for telling us about your stay at the Red Roof Inn Meriden. I am glad you found your experience to be excellent. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 8 mrt. 2024
Opmerking van Hotelbeheer
10 mrt. 2024 door Olivia RediResponse Specialist Hotelbeheer
Hello Albania, The staff at the Red Roof Inn Meriden and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
door een geverifieerde reiziger
Geplaatst op 3 mrt. 2024
Seems dark around the hotel and that seems less safe. I stay repetitively though so it’s not terrifying
Opmerking van Hotelbeheer
4 mrt. 2024 door Adraine Rediresponse SpecialistHotelbeheer
Dear Desiree,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MERIDEN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied that there was no light in the surrounding and that it felt less safe. Your feedback will be taken into consideration as it is our aim to improve our hotel to enhance our guest experience.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
door een geverifieerde reiziger
Geplaatst op 28 feb. 2024
Opmerking van Hotelbeheer
1 mrt. 2024 door Gabrielle RediResponse SpecialistHotelbeheer
Thank you for taking a moment to leave a review, Johnny. The staff and I at the Red Roof Inn Meriden appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,Red Roof Management
