Overall great stay short 5 day stay, room was clean only a few downsides really the lift broke 4 times with guests in it one of them having a panick attack which was not nice to see, the aircon wasn’t as cool as you would expect for 25 degrees plus, you cannot have drinks with the evening meal for half board unless they are purchased onsite, also be careful when you eat the scrambled egg it had tuna in without any signage (would be nice if you like tuna though lol) but still overall would stay again.
Opmerking van Hotelbeheer
20 sep. 2023 door Daniel R.S., azuLinehotels Customer Service Hotelbeheer
Dear Matthew, Thank you very much for sharing your opinion with everyone on this site. On the one hand, we are pleased to read that you had a great stay and that our spotless cleaning was up to your level of expectations. On the other hand, we are very sorry for the punctual technical issue with our lift. However, it has been already fixed by the technicians.As you mention, drinks are not included in the half board. Regarding the food, we would like to highlight that every product served is properly signed. Anyways, your feedback will be sent to our Food & Beverage department for consideration. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service