Op basis van 391 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,5 Service & personeel
4,4 Comfort kamer
4,3 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 13 aug. 2023
Hele goede service gehad van Ozgur en Sirin
Chef Murat kookt heerlijk
Grote ruime kamers
Metro en bus halte op loopafstand
Opmerking van Hotelbeheer
4 sep. 2023 door Inan Dogan - General ManagerHotelbeheer
Dear Raffaela,Thank you for taking the time to share your feedback following your recent stay with us.First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your kind comments.We are also really thankful for acknowledging our employees. We have passed along your kind comments to Sirin, Ozgur and Murat.We hope to welcome you back again soon at Doubletree by Hilton Istanbul Esentepe.Yours sincerely ,Inan DoganGeneral Manager
door een geverifieerde reiziger
Geplaatst op 2 mrt. 2022 op Hotels
Opmerking van Hotelbeheer
3 mrt. 2022 door Emre Dogu - Duty ManagerHotelbeheer
Sayın Misafirimiz,
Deneyiminizi paylaşmak adına kıymetli vaktinizden zaman ayırıp anketi doldurduğunuz için teşekkür ederiz. Siz değerli misafirlerimizden gelen yorumların bizim için çok önemli olduğunu ve en yüksek kalite standartlarını gerçekleştirebilmemizde bunların çok etkili olduğunu bildirmek isterim.
Umarım seyahatleriniz kısa süre sonra tekrar sizi bölgemize getirir. Yakın zamanda sizleri tekrar ağırlamak dileğiyle.
Saygılarımla,
door een geverifieerde reiziger
Geplaatst op 11 jan. 2022 op Hotels
Opmerking van Hotelbeheer
12 jan. 2022 door İnan Dogan- Genel MüdürHotelbeheer
Sayın Binnur,
Geri bildiriminiz için teşekkür ederiz.
DoubleTree by Hilton İstanbul Esentepe personeli, memnuniyetinizle gurur duymaktadır.
Umarım seyahatleriniz sizi tekrar İstanbul'a getirir.
Saygılarımla
İnan Doğan
Genel Müdür
door een geverifieerde reiziger
Geplaatst op 10 jan. 2022
Personeel vriendelijk. Kamers schoon. Spa goed. Metro max 10 min lopen. Perfect
Opmerking van Hotelbeheer
12 jan. 2022 door Emre DOGU - Duty ManagerHotelbeheer
Sayın Misafirimiz,
Geri bildiriminiz için teşekkür ederiz. DoubleTree by Hilton İstanbul Esentepe personeli, memnuniyetinizle gurur duymaktadır.
Umarım seyahatleriniz sizi tekrar İstanbul'a getirir.
Saygılarımla
door een geverifieerde reiziger
Geplaatst op 7 jan. 2022
door een geverifieerde reiziger
5 star hotel, 4 star vibe, 2-3 star food.
Geplaatst op 21 sep. 2021 op HotelsWe stayed at this hotel for 3 nights. Our rooms all looked identical. My room in particular had some wear and tear in places. For example it seemed like the floor had suffered from some water damage (spongey squeaky floor in one spot) and the bathroom door had some damage as well. Other than that the bed was pretty comfortable and the design of the room was pretty luxurious.
I made use of breakfast, and we once ate dinner together, but I kind of regretted it. You could get tastier food for way cheaper at literally any restaurant or supermarket nearby. Only the soup was actually pretty okay.
Staff was friendly and helpful, most speak English just fine.
Opmerking van Hotelbeheer
21 sep. 2021 door İsmail Tepe- Front Office ManagerHotelbeheer
Dear Daniel,
Thank you for choosing to stay with us.
Our guests’ satisfaction is always paramount important to us and we are sorry to hear your dissatisfaction about our food, also your feedbacks about the room were well noted and both cases were shared with related departments for improvement.
We wish to have you again,
Kind Regards,
Ismail Tepe
Front Office Manager
door een geverifieerde reiziger
Geplaatst op 16 jul. 2021
Top service! Personeel super vriendelijk
Opmerking van Hotelbeheer
16 jul. 2021 door Inan Dogan- General ManagerHotelbeheer
Dear Guest,
Thank you for your feedback.
The staff at DoubleTree by Hilton Istanbul Esentepe is proud of your satisfaction and your kind comments have been shared with the team.
I hope your travels will bring you back to Istanbul.
Best regards,
Inan Dogan
General Manager
door een geverifieerde reiziger
Geplaatst op 28 aug. 2020
Opmerking van Hotelbeheer
29 aug. 2020 door Inan Dogan / General ManagerHotelbeheer
Warm Greetings from DoubleTree by Hilton Istanbul Esentepe.
Our guest’ satisfaction is always paramount important to us and we are deeply sorry to learn your dissatisfaction.
Once again ,we would like to thank you for all feedbacks, it is indeed very important tool to improve our services and facilities.
We hope that you will allow us another chance in the nearest future to be of service to you to provide a better experience. We do look forward to have you as our guest again and please let me know if I can be of assistance to you.
Best Regards,
door een geverifieerde reiziger
Geplaatst op 16 jan. 2020
good hotel, it is in a quiet business district of istanbul.
staff is very attentive and welcoming. they also have a swimming pool and the gym is open 24 hours. only downside was the room service .. I recommend the hotel to everyone.
Opmerking van Hotelbeheer
20 jan. 2020 door Inan Dogan - General ManagerHotelbeheer
Dear Guest,
Thank you for your feedback.
The staff at DoubleTree by Hilton Istanbul Esentepe is proud of your satisfaction and your kind comments have been shared with the team.
I hope your travels will bring you back to Istanbul.
Best regards,
Inan Dogan
General Manager
door een geverifieerde reiziger uit amsterdam
Geplaatst op 29 sep. 2019
fijn hotel en schoon,
zwembad was ook schoon ,
hotel dicht bij mall
Opmerking van Hotelbeheer
2 okt. 2019 door Inan Dogan / General ManagerHotelbeheer
Dear Guest,
Warm Greetings from DoubleTree by Hilton Istanbul Esentepe.
Firstly, we would like to thank you for choosing to stay with us, during your recent visit to Istanbul.
We are really glad to hear that you had an enjoyable stay with us and you were happy with the services you received.
Thank you very much for taking the time to share your nice comments and looking forward to welcoming you back in the nearest future.
Best Regards
Inan Dogan
General Manager
