Opmerking van Hotelbeheer
4 apr. 2022 door AlexaHotelbeheer
Dear Johan,
Thank you for taking the time to share your experience about your recent stay at Doubletree by Hilton London Excel. We sincerely appreciate your feedback and i am very sorry to read that we did not exceed your expectations, and that you were disappointed with the overall stay.
Your ratings will help us as we continually work to improve our guest experience, and have been shared with the Senior Management team.
I do hope you will consider staying with us again in the future.
Sincerely,
Alexa Pista - Hotel Duty Manager