Not heating working in room and no Tv working staff sent to fix no idea what to do
Room service meal excellent
I was given free breakfast which was excellent
Bathroom minuscule
Opmerking van Hotelbeheer
1 mrt. 2024 door Sri SompalliHotelbeheer
Dear Ian,Thank you for taking the time to share your recent experience with us. We apologize for the issue with the heating and TV in your room. Your comments have been shared with our maintenance team to ensure that similar issues are addressed promptly and efficiently in the future.On a positive note, we are pleased to hear that you enjoyed the excellent room service meal and the complimentary breakfast. Your satisfaction is our priority, and we're glad to know that our team made efforts to enhance your experience.We also appreciate your feedback about the bathroom size, and we will consider this in our ongoing efforts to improve our accommodations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.Best regards,Sri SompalliGuest Experience Host