Op basis van 1.133 geverifieerde beoordelingen
4,0 Hygiëne kamer
4,0 Service & personeel
3,7 Comfort kamer
3,7 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 17 apr. 2024
Great location in K-Town! Everything is walking distance. The staff is friendly, and the rooms are clean
Opmerking van Hotelbeheer
17 apr. 2024 door C. RuizHotelbeheer
Dear Shannon, Thank you for much for your kind words. We're thrilled to heat that you enjoyed our convenient location in K-Town and found everything within walking distance. It's wonderful to know that you appreciated our friendly staff and clean rooms.We look forward to welcoming you back again soon.
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
K Town is the best. The Line is so chill.
Opmerking van Hotelbeheer
17 apr. 2024 door C. RuizHotelbeheer
Dear Jesse, I'm glad you're enjoying K-Town and our property. It's always great to hear positive feedback. Hope to have you back soon.
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Loved the design in the lobby and rooms. Staff was friendly and hospitable. Would definitely recommend!
Opmerking van Hotelbeheer
15 apr. 2024 door Aronta Tucker Assistant Front Office MangaerHotelbeheer
Thank you Matthew for choosing to stay with us! We are delighted to hear that you had a wonderful experience during your time here. Our team works hard to provide top notch service and comfortable accommodations, so it's gratifying to know that we succeeded in making your stay memorable. We cannot wait to welcome you again in the future.
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Good
Opmerking van Hotelbeheer
15 apr. 2024 door Aronta Tucker Assistant Front Office MangaerHotelbeheer
Thank you so much Serafin,We are happy that you were able to enjoy your stay. We always aim to do our absolute best to assure each guest and enjoyable experience. We hope that you can consider us again in your future travel plans to LA.
door een geverifieerde reiziger
Geplaatst op 11 apr. 2024
Opmerking van Hotelbeheer
16 apr. 2024 door C. RuizHotelbeheer
Dear Anthony, Thank you so much for taking the time to leave us a 5-star review, much appreciated.Hope to see you again soon..
door een geverifieerde reiziger
Geplaatst op 10 apr. 2024
We love this place
Opmerking van Hotelbeheer
10 apr. 2024 door Aronta Tucker Assistant Front Office MangaerHotelbeheer
Thank you Piyaporn for your kind words. We are thrilled to see that you loved your stay with us. It was our pleasure to ensure your experience was enjoyable. We hope to welcome you back again soon.
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
I wish the property had self parking option
Opmerking van Hotelbeheer
9 apr. 2024 door C. RuizHotelbeheer
Dear Moises, We are beyond grateful for the time you have taken to share your feedback with us. We completely understand your concern over self parking, we will bring this up to our higher uppers.Hope to see you soon
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
The hotel is close to Koreatown which is great if you want to walk to Korean restaurants. My only complaint is the hotel needs an upgrade and some revamping. The tvs in the rooms were dated and did not have options to watch movies just cable. We booked this hotel for a staycation to sort of relax and watch movies in our room - this did not fit our needs. Unfortunately we won’t be booking this property again.
Opmerking van Hotelbeheer
9 apr. 2024 door C. RuizHotelbeheer
Dear Ryanne, We appreciate your feedback and I'm sorry to hear that your stay didn't meet your expectations. It's great that the hotel's location near Koreatown was convenient for dining options, but I understand your disappointment regarding the outdated TVs and lack of movie options in the rooms. Your comments about needing an upgrade and revamping are duly noted, and I will pass them along to the management team.We hope to see you again soon,
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
The VIP benefits of booking this hotel on Expedia did not reflect when we checked in. We were not given drink vouchers and did not receive the complimentary drinks. The manager was really kind to try to resolve the oversight but could not extend the offering from the Expedia VIP booking.
Opmerking van Hotelbeheer
9 apr. 2024 door C. RuizHotelbeheer
Dear JennyThank you for bringing this matter to our attention, and please accept our sincerest apologies for any inconvenience caused during your recent stay with us.We truly value our partnership with Expedia and strive to ensure that all guests, especially our VIP guests, receive the exceptional service and amenities they deserve. It's disheartening to hear that your experience fell short of expectations due to the oversight in providing the designated VIP benefits.We will be sure to share this feedback with our team and we hope that you will allow us an opportunity to change your impression of our hotel in the future. Hope to see you soon,
door een geverifieerde reiziger
Geplaatst op 6 apr. 2024
Everything was good, zero complaints!
Opmerking van Hotelbeheer
9 apr. 2024 door C. RuizHotelbeheer
Dear Juan, We are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon,
