Op basis van 169 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,5 Service & personeel
4,1 Comfort kamer
4,2 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 22 mrt. 2024
Excellent quality hotel - staff could not be more accommodating, polite and helpful - a good stay!
Opmerking van Hotelbeheer
23 mrt. 2024 door Customer ExperienceHotelbeheer
Dear John, We are thankful to you for sharing your positive experience at our FERGUS Style Palmanova with us. We encourage our hotel team to work hard towards providing the best experience possible for our guests, so we are very glad to hear that we were able to make your stay an enjoyable one. Thank you for choosing FERGUS Group and for your kind comments. We look forward to welcome you again in the near future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA
door een geverifieerde reiziger
Geplaatst op 6 jan. 2024 op Hotels
Opmerking van Hotelbeheer
16 jan. 2024 door Customer ExperienceHotelbeheer
Sehr geehrter Gottfried, herzlichen Dank für die ausgezeichnete Bewertung auf Ihren Aufenthalt in unserem Haus FERGUS Style Palmanova. Es freut uns sehr, dass wir Ihren Ansprüchen gerecht werden konnten. Wir werden weiter arbeiten, damit unsere Gäste sich bei uns wie zu Hause füllen. Seien Sie sicher, dass wir diese tolle Bewertung gern an das gesamte Hotelteam weiterleiten werden. Wir hoffen, Sie bald wieder bei uns willkommen zu können. Bis dorthin verbleiben wirmit freundlichen Grüssen, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA
door een geverifieerde reiziger
A great choice
Geplaatst op 3 nov. 2023 op HotelsI stayed in this hotel as part of my tennis package, and booked additional time after too. A lovely smaller hotel and very well positioned in Palma Nova. I would certainly book this hotel again.
Opmerking van Hotelbeheer
11 nov. 2023 door Customer ExperienceHotelbeheer
Dear Jamie, It was a pleasure to welcome you to our FERGUS Style Palmanova. Thank you for taking the time to post this review with lovely comments regarding our place. We are truly happy to read that your stay with us was a pleasant one. Rest assured your comments have been fed back to our team who were proud to hear how much you liked our hotel. We look forward to welcoming you back for many more enjoyable stays in the near future. Best regards, Susana Cuesta, Customer Experience, FERGUS STYLE PALMANOVA
door een geverifieerde reiziger
Excellent staff!!
Geplaatst op 29 okt. 2023 op HotelsDespite some things that went wrong - flooding bathroom / windy and loud at night - the service made up for all of it. Really amazing service - the two gentleman that work at night were fantastic. Helped us with everything. Had a wonderful breakfast for us at 4:30am.
The lady at the counter when we arrived was also lovely. We were frustrated due to the car rental shenanigans and the welcome drink was just what we needed.
We wouldn’t stay in that area again unless we were doing a tennis class.
Opmerking van Hotelbeheer
11 nov. 2023 door Customer ExperienceHotelbeheer
Dear Tammy, Thank you very much for choosing our place and the valuable review given to the FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable experience staying with us and recommending us despite the issues highlighted for which we herewith apologise.Your kind words about the whole team are very much appreciated. Be assured we will keep on working hard to improve our service and make our guests feel like home. We do hope we get the pleasure of welcoming you back to our hotel in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA
door een geverifieerde reiziger
Geplaatst op 9 okt. 2023 op Hotels
Personalen var underbar!
Opmerking van Hotelbeheer
11 okt. 2023 door Customer ExperienceHotelbeheer
Dear Monica, Thank you kindly for your positive feedback regarding your stay with us at the FERGUS Style Palmanova. Your kind words about the whole team are very much appreciated. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA
door een geverifieerde reiziger
Geplaatst op 19 sep. 2023
Great hotel - was accurately portrayed when booking so no unexpected surprises. The breakfast was plentiful and delicious, staff very friendly (shoutout to Aga at front desk for giving great beach advice!) and location was central and across a small street to a cute beach. Overall, a good stay!
Opmerking van Hotelbeheer
23 sep. 2023 door Customer ExperienceHotelbeheer
Dear Zili, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our FERGUS Style Palmanova and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Best regards,Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA
door een geverifieerde reiziger
Geplaatst op 3 sep. 2023 op Hotels
Super trevlig personal. Bra frukost. Nära till stranden.
Opmerking van Hotelbeheer
7 sep. 2023 door Customer ExperienceHotelbeheer
Dear Oliver, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your score on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA
door een geverifieerde reiziger
Geplaatst op 24 jun. 2023
We loved our stay; it easy , convenient and great breakfast options. Rooms are very clean and comfortable. Staff is A
Opmerking van Hotelbeheer
25 jun. 2023 door Customer ExperienceHotelbeheer
Dear Nicolas, Thank you very much for your holiday choice and your lovely comments on the FERGUS Style Palmanova. We are proud to hear you had such a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA
door een geverifieerde reiziger uit Mill Creek
Geplaatst op 1 jun. 2023
wonderful customer service. quiet and clean rooms and property. well kept. lovely breakfast options. conveniently located
Opmerking van Hotelbeheer
11 jun. 2023 door Customer ExperienceHotelbeheer
Dear Alena, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards,Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA
door een geverifieerde reiziger
Geplaatst op 14 mei 2023
Rommet var uten balkong og vi hadde kjøpt med fukt i hele rommet
Opmerking van Hotelbeheer
16 mei 2023 door Customer ExperienceHotelbeheer
Dear Lasse, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Style Palmanova. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. We value all of the comments which you have raised regarding the mould encountered in the room where you were accommodated and be assured we will work on rectifying the highlighted issues. We do hope that you will give us another try in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA
