Wonderful service + room but high noise factor
Geplaatst op 30 apr. 2019 op Hotels
Overall, there are several homestay options in the area, so I would advise looking around once you get to Munduk instead of booking online. The room, space, restaurant were clean and professional, an especially nice dinner atmosphere with soft music and excellent meal quality. The rooms were ornately designed but the noise factor was very intense. There is a rooster in a cage right outside the rooms that crows every couple minutes, and scooter/road noises very loud. If you are sensitive to noise as I am, I recommend choosing another location - but if you don't mind it, Meme Surung is otherwise very pleasant, with the added of bonus of seeing how a local family lives (you have to walk through their compound to reach the restaurant).
Opmerking van Hotelbeheer
16 mei 2019 door PutraHotelbeheer
Dear Ms Julia,
Thank you for taking the time to write your review about your stay at the property recently. Your valuable candid feedback are mean a lot for us in order to improve the quality of services in the future. We and the entire staff were happy to know our established room and restaurant and also our services are meet your expectation as we always strive to cater the best we can. In the other hand we would like to extend to you a sincere apologies for the noisy by rooster singing and crowded road.
As our rural road became crowded, (as well as the rooster singing early in the morning, and sometimes the dog barking at the night) we have been taking the issue onboard. Beyond the fact that those situation are out of our capability to fully controlling, in the future soon we are going to soundproofing the room step by step based on our budget, as we believe these kind of issue are really sensitive and most important to be followed soon.
Again, thank you for your valuable review, will be a pleasure to welcoming you back again at the property soon in future with enhanced experiences.
Best Regards
Meme Surung Guesthouse