Op basis van 496 geverifieerde beoordelingen

Deze reizigers hebben betaald en overnacht. We hebben het voor je nagekeken.
4,1 / 5
92% van gasten beveelt dit aan
4,4 Hygiëne kamer
4,3 Service & personeel
4,0 Comfort kamer
4,1 Staat hotel
Deze reizigers hebben betaald en overnacht.
We hebben het voor je nagekeken.
2 / 5
door een geverifieerde reizigeruit CT

Great staff but the hotel is old and outdated!

Geplaatst op 2-mrt-2015
Voordelen: The staff and the location. The hotel is right in the heart of downtown New Haven.
Nadelen: The hotel needs a major upgrade.
Locatie: There is plenty to do nearby restaurants, bars, theaters, cinemas, art galleries, Yale and more.
This is the flagship hotel in the city of New Haven which does not bode well for the other hotels. The staff and location are great. The hotel is old and this was very visible in our room. We had a nice corner room on the 12th floor which had plenty of windows. Sadly with all those windows there was not much of a view unless you count parking garages roofs. The bathroom was small and the layout was awkward. It seemed as if the toilet was an after thought that stuck in at the last minute. The mattress on our king bed felt as if it were twenty years old, Luckily this is a Sprint Spark service area so I did not have to pay $10 for internet access, I had very fast internet using my own data plan. The parking garage is a death trap its $20 for self parking plus a $3 parking tax. The card reader for the garage would not read my card, the staff did replace the card and it worked fine after that. The garage is over crowded and finding a space can be a challenge. Using the Valet wold be better option than the self parking. I will explore the other hotels in the area before I return here.
4 / 5
Aanbevolen
voor Iedereen
door een geverifieerde reizigeruit Boston

Convenient

Geplaatst op 28-feb-2015
Great location, a few steps from the university. Comfortable. A few details in the room (outlets that don't work, water stains in the lamp shades, etc.) signal the need for some renovation. Why charge $10 for wi-fi? The hotel is not generous that way. And the hotel bar in the top floor is mediocre: hotel bars tend to be a lot more memorable than the rooms, so why not upgrade this one a bit and make it the great gathering and relaxing place it could be? The gym, on the other hand, is well appointed.
4 / 5
Aanbevolen
voor Iedereen
door een geverifieerde reiziger

It was nice.

Geplaatst op 23-feb-2015
They could have been explicit about the internet charge per day. I assumed free-wifi came with the hotel. Also, it was very cold in the room, even when the heat was turned up as high as possible. The room was very spacious, clean, and comfortable.
2 / 5
door een geverifieerde reizigeruit worcester

Heat was struggling during snowstorm

Geplaatst op 23-feb-2015
Heat did not work properly. Gave me an electric heater(that did not work). $25 to park, (really!! I paid for a room) $15 for wifi. I guess this is ok for business travelers, NOT for couples or families.
5 / 5
Aanbevolen
voor Zakenreizigers
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 23-feb-2015 op Hotels.com
4 / 5
Aanbevolen
voor Zakenreizigers
door een geverifieerde reiziger

Small but clean and comfortable room

Geplaatst op 18-feb-2015 op Hotels.com
The hotel room itself while small and slightly old fashioned, was comfortable and cozy. I would have appreciated more amenities e.g. a coffee maker and a mini-fridge. The bathroom felt quite luxurious. The hotel staff were incredibly helpful and polite. Overall I would recommend the hotel to someone wanting a comfortable bed for one night.
1 / 5
door een geverifieerde reizigeruit Utah

Avoid At All Cost!!!

Geplaatst op 18-feb-2015
Voordelen: Not one thing!
Nadelen: Tear it down and rebuild
Locatie: Some nice restaurants but walking the streets at night would be risky if there weren't 2 cops on every block. No exaggeration.
Where do I start. I was trapped in the parking garage twice in four days because of bad card readers. Parking was $20.00 per day and the internet is $10.00 per day so add $30.00 to the advertised room rate. Wood pealing from the selves in the bathroom, paint pealing from several places in the room, lobby, hauls and elevators hadn't been vacuumed for some time, toilet would not flush everything down with out 3 or 4 flushes, cold air was coming from the single pane windows, sheets were cheap and minimum thread count, but most disappointing was the electric receptacles which were so worn out the plugs kept falling out which made waking in the morning with your phone charged an unknown. Plus the lamps had broken switches making them difficult to turn on even if you could get the plug to remain in the wall. Bars on the street below produce a lot of noisy drunks on the street that make it impossible to sleep until 1:00 am. Avoid at all cost!
5 / 5
Aanbevolen
voor Iedereen
door een geverifieerde reiziger

Geplaatst op 17-feb-2015
Great room service very comfortable beds helpful staff good parking
2 / 5
Aanbevolen
voor Zakenreizigers
door Richarduit New York

Not what it used to be...

Geplaatst op 15-feb-2015 op Hotels.com
This property is showing signs of neglect. The common spaces are worn, and the rooms aren't much better. For the price, there are other, better options in New Haven.
4 / 5
Aanbevolen
voor Zakenreizigers
door Nealuit Cincinnati

Good place to stay if you're visiting Yale.

Geplaatst op 11-feb-2015 op Hotels.com
Quick access to Yale's campus. Clean and comfortable rooms.