Op basis van 354 geverifieerde beoordelingen

Deze reizigers hebben betaald en overnacht. We hebben het voor je nagekeken.
4,1 / 5
91% van gasten beveelt dit aan
4,4 Hygiëne kamer
4,4 Service & personeel
4,1 Comfort kamer
4,1 Staat hotel
Deze reizigers hebben betaald en overnacht.
We hebben het voor je nagekeken.
5 / 5
Aanbevolen
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 22-apr-2014 op Hotels.com
2 / 5
Aanbevolen
voor Zakenreizigers
door Dave uit Cambridge, MA

A Real Bummer

Geplaatst op 22-apr-2014 op Hotels.com
The location of this hotel can't be beat. However, the room was the size of a shoe, and hadn't been redone since 1987. Additionally, the mattress was terrible. It literally bowed. When I checked out, I mentioned to the desk clerk that it didn't meet our needs, and she seemed unconcerned and continued to process our check-out. *Not* OK. I think that this hotel is resting on its laurels because of its proximity to Yale; however, a brand new boutique hotel, The Study, just opened near by and it looks wonderful and is literally the same price. I would stay there next time - and you should, too.
5 / 5
Aanbevolen
voor Iedereen
door een geverifieerde reiziger

Beatiful hotel in very close proximity to Yale cam

Geplaatst op 21-apr-2014
Voordelen: Location, generous room sizes, beautiful decor
Nadelen: There was no coffee or tea maker in the rooms
Locatie: Great shopping, super little bookstore/restaurant ( Atticus) was 5min away.
I was visiting the Yale University, and this was a perfect location for restaurants, proximity to the campus, and some great shopping. The Yale Art Gallery and Museum for British Art were < 10 min walk away. The hotel was really comfortable and staff very friendly.
2 / 5
door Margaret

OK, but not worth the price

Geplaatst op 15-apr-2014
Voordelen: Gracious public areas, convenient to Yale campus, safe.
Nadelen: See above. Free WiFi, more staff.
Locatie: A block from Yale campus.
On a one-night, $300 stay: public areas beautiful, but room was just OK. Heat/cooling was a bit off, and earplugs on the nightstand were unfortunately needed because of street noise. When I got to my room at 6pm, a dining cart with used dishes was blocking the door, and was still there two hours later. Computer server was down, so long line at checkout, and clerk did not tell me I needed my room key card to get out of the garage when I handed it to him at checkout - another ten minutes. . And like most of the more expensive hotels, nickeled and dimed - parking charges, WiFi charges, breakfast charge.
Opmerking van Hotelbeheer
22-apr-2014 door Omni Manager Hotelbeheer
Please accept our sincerest apologies that your recent stay with us did not meet your expectations. We understand your concerns and will discuss them with our Executive team to find adequate solutions. Thank you for giving us the opportunity to read your feedback and we hope for a future opportunity to welcome you back.
2 / 5
door een geverifieerde reiziger

Disappointing for the price

Geplaatst op 15-apr-2014
Voordelen: Location was perfect for the conference we were attending
Nadelen: Rooms need to be updated or price needs to be lowered
Locatie: Walkable to Yale which is the best selling point for this hotel.
Public spaces were nice and staff was friendly. Room was disappointing for the price. Pieces of moulding were falling off, room was dingy and dated. Expected better.
Opmerking van Hotelbeheer
22-apr-2014 door Omni Manager Hotelbeheer
Thank you for sharing your feedback and please accept our apologies that your room was not in better condition upon your arrival. We will revisit our inspection process to make sure that rooms are in top condition before they can be checked in to. Your feedback is valuable to us and we hope you will give us a future opportunity to provide you with a great stay.
5 / 5
Aanbevolen
voor Zakenreizigers
door Allison

Deze reiziger gaf alleen een score Geplaatst op 13-apr-2014 op Hotels.com
5 / 5
Aanbevolen
voor Tussenstop vóór bestemming
door Ron uit Michigan

very nice

Geplaatst op 13-apr-2014 op Hotels.com
very good hotel with excellent location adjacent to Yale. We kept our car at the hotel and walked to campus. The on-demand movies weren't working in our room, and the hotel spent a great deal of time trying to fix it, apologizing, and giving us a voucher for a free night's stay for the trouble. the staff was incredibly friendly.
3 / 5
Aanbevolen
voor Zakenreizigers
door Rae uit New York, NY

Geplaatst op 9-apr-2014 op Hotels.com
My stay was ok. I was facing a really loud street where people ( I assume students) were in the street and talking loudly until past midnight. The hotel provided earplugs but the fact that I was really tired is the only thing that ensured a good night sleep.
5 / 5
Aanbevolen
voor Zakenreizigers
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 8-apr-2014 op Hotels.com
2 / 5
Aanbevolen
voor Zakenreizigers
door Toby uit CA

Only good for location

Geplaatst op 6-apr-2014 op Hotels.com
If you need somewhere close to Yale, then this fits the bill, but at the expense of cleanliness. We found hairs in the bath tub and on unchanged sheets when we checked into the room. The staff promptly came to replace the sheets, although the excuse given was that this was residua from the laundering process. Not reassuring. The stay has the feel of a roadside motel. If location trumps hygiene, then it may be acceptable to you.