Gebaseerd op 325 geverifieerde beoordelingen

Deze reizigers hebben betaald en overnacht. We hebben het voor je nagekeken.
4,2 / 5
91% van gasten beveelt dit aan
4,4 Hygiƫne kamer
4,4 Service & personeel
4,1 Comfort kamer
4,2 Staat hotel
Deze reizigers hebben betaald en overnacht.
We hebben het voor je nagekeken.
5 op 5
Aanbevolen
voor Iedereen
door een geverifieerde reiziger

Beatiful hotel in very close proximity to Yale cam

Geplaatst op 21-apr-2014
Voordelen: Location, generous room sizes, beautiful decor
Nadelen: There was no coffee or tea maker in the rooms
Locatie: Great shopping, super little bookstore/restaurant ( Atticus) was 5min away.
I was visiting the Yale University, and this was a perfect location for restaurants, proximity to the campus, and some great shopping. The Yale Art Gallery and Museum for British Art were < 10 min walk away. The hotel was really comfortable and staff very friendly.
2 op 5
door Margaret

OK, but not worth the price

Geplaatst op 15-apr-2014
Voordelen: Gracious public areas, convenient to Yale campus, safe.
Nadelen: See above. Free WiFi, more staff.
Locatie: A block from Yale campus.
On a one-night, $300 stay: public areas beautiful, but room was just OK. Heat/cooling was a bit off, and earplugs on the nightstand were unfortunately needed because of street noise. When I got to my room at 6pm, a dining cart with used dishes was blocking the door, and was still there two hours later. Computer server was down, so long line at checkout, and clerk did not tell me I needed my room key card to get out of the garage when I handed it to him at checkout - another ten minutes. . And like most of the more expensive hotels, nickeled and dimed - parking charges, WiFi charges, breakfast charge.
Opmerking van Hotelbeheer
22-apr-2014 door Omni Manager Hotelbeheer
Please accept our sincerest apologies that your recent stay with us did not meet your expectations. We understand your concerns and will discuss them with our Executive team to find adequate solutions. Thank you for giving us the opportunity to read your feedback and we hope for a future opportunity to welcome you back.
2 op 5
door een geverifieerde reiziger

Disappointing for the price

Geplaatst op 15-apr-2014
Voordelen: Location was perfect for the conference we were attending
Nadelen: Rooms need to be updated or price needs to be lowered
Locatie: Walkable to Yale which is the best selling point for this hotel.
Public spaces were nice and staff was friendly. Room was disappointing for the price. Pieces of moulding were falling off, room was dingy and dated. Expected better.
Opmerking van Hotelbeheer
22-apr-2014 door Omni Manager Hotelbeheer
Thank you for sharing your feedback and please accept our apologies that your room was not in better condition upon your arrival. We will revisit our inspection process to make sure that rooms are in top condition before they can be checked in to. Your feedback is valuable to us and we hope you will give us a future opportunity to provide you with a great stay.
4 op 5
Aanbevolen
voor Zakenreizigers
door Dan uit Manchester, UK

Well located for downtown and Yale University.

Geplaatst op 1-apr-2014
Voordelen: Location. Quiet setting. Pleasant staff.
Nadelen: No serious deficiencies.
Locatie: Plenty of restaurants and bars in the vicinity. A lively university-based entertainment scene is a particularly attractive feature.
The location of this hotel is its principal feature. The whole of downtown and the main campus of Yale University are within easy walking distance. Rooms are restful, nicely appointed and quiet. The restaurant and bar on the 19th floor are relaxing and good value.
4 op 5
Aanbevolen
voor Iedereen
door een geverifieerde reiziger

Convenient location to everything.

Geplaatst op 4-mrt-2014
Voordelen: Location!
Nadelen: Our room had a king bed however, it was very uncomfortable watching TV from the desk chair and arm chair!
Locatie: Yale Art Museum and British Art Museum ave close by.
Location is excellent whether you are there for Yale events or the Schubert Theater. Many restaurants nearby and very close to public parking deck.
4 op 5
Aanbevolen
voor Iedereen
door een geverifieerde reiziger

Outstanding Front Desk, Questionable Restaurant

Geplaatst op 10-feb-2014
Voordelen: Good location, excellent front desk and bell captain. Everyone is very helping in making you feel welcome and getting you of the door when you need to
Nadelen: Get a restaurant manager who doesn't ask people to dine in a din caused by what sounds like a dysfunctional family in the kitchen.
Locatie: Didn't have time,
I arrived from a long train ride needing to get a document back to a client asap. The front desk staff could not have been more helpful and courteous. They allowed me to turn the document around under difficult circumstances and even checked back to make sure the transmission was complete. The restaurant, which has pretty good food, has little of the same professionalism. If you go there alone, you are likely to be seated in small cramped corner that has nice view of downtown New Haven. However, that view is spoiled by proximity to the kitchen and really made intolerable when the kitchen staff begins shouting and fighting among themselves. The wait staff was concerned about the problem but the maitre d' seemed unconcerned and there was no manager in sight to remedy what was a glaringly unprofessional set of behaviors.
4 op 5
Aanbevolen
voor Iedereen
door Kay uit Upstate NY

Nice hotel in a very convenient location.

Geplaatst op 8-feb-2014
Voordelen: The convenience to everything. hotel itself very nice.
Nadelen: It was expensive for a nice but very ordinary room.
Locatie: The hotel is across from the Green and is very close to shops, Yale U. and restaurants.
We were there to attend the Cornell-Yale men's hockey game. The Omni is within a very pleasant walking distance to the Yale campus-where parking is at a premium. The hotel was very pleasant and the staff friendly and helpful.We ordered late night room service which came before the stated time of arrival and was good. We did not eat breakfast in the hotel but at a very nice diner type recommend by the concierge that was a block from the hotel. Check in and check out was very efficient and the staff very friendly.
5 op 5
Aanbevolen
voor Iedereen
door een geverifieerde reiziger

Great Night

Geplaatst op 7-feb-2014
Voordelen: everything
Locatie: Amongst Yale campus with a lot of shops and activities. Everything within walking distance
We stayed only one night after a grueling day of medical tests. Atmosphere was awesome from valet through check in, dinner drinks and bedtime. Breakfast was an awesome treat delivered to room on time and hot. Car was brought around and warmed on time! Highly recommended!
5 op 5
Aanbevolen
voor Iedereen
door Joel Sabando uit Miramar, Fl

Great

Geplaatst op 6-feb-2014
Great Hotel, best in town, good location, free wifi, valet parking, etc
5 op 5
Aanbevolen
voor Iedereen
door Luke uit Sheffield UK

Excellent Hotel couldn't fault it one bit

Geplaatst op 4-feb-2014
Great Hotel, Clean, Friendly staff, great customer service, amazing rooms. Was close to lifts and you could hear some slight noise but nothing out the ordinary. Overall great hotel and would recommend to anyone planning a visit to New Haven.