Op basis van 988 geverifieerde beoordelingen

3,5 / 5
100% van onze gasten beveelt dit aan
3,7 Hygiëne kamer
3,8 Service & personeel
3,6 Comfort kamer
3,4 Staat hotel
Geverifieerde beoordelingen van Expedia
4 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 4 mei 2022
5 / 5
door een geverifieerde reiziger

Geplaatst op 16 apr. 2024
Fine
5 / 5
door een geverifieerde reiziger

Geplaatst op 15 apr. 2024
The property was well maintained .
1 / 5
door een geverifieerde reiziger uit SOUTH WINDSOR

Geplaatst op 10 apr. 2024
Drain was not working in the sink. Pathetic experience and cleanliness was not good.
Opmerking van Hotelbeheer
10 apr. 2024 door rtHotelbeheer
Thank you for your feedback. Did you call the front desk about the problem? Because I sent the maintenance person to check it. You just have to step the tub stopper to open it again.
2 / 5
door een geverifieerde reiziger

Geplaatst op 8 apr. 2024
Its not easy to bring baggage up the stairs and had to give them a credit card to sacure the key it made no sence
Opmerking van Hotelbeheer
9 apr. 2024 door rtHotelbeheer
We do apologize for any inconvenience. Credit card is for incidentals.
1 / 5
door een geverifieerde reiziger

Geplaatst op 8 apr. 2024
Two dirty
Opmerking van Hotelbeheer
9 apr. 2024 door rtHotelbeheer
Thank you for your feedback. We are having a renovation.
1 / 5
door een geverifieerde reiziger

Geplaatst op 4 apr. 2024
This is a very dirty hotel - should not be listed in Expedia - don’t know why Best Western allows this place to run in thier brand!
Opmerking van Hotelbeheer
9 apr. 2024 door rtHotelbeheer
Thank you for your feedback. We do apologize for any inconvenience that you encounter during your stay.
1 / 5
door een geverifieerde reiziger

Geplaatst op 4 apr. 2024
This property at the time of my visit was and probably still is under construction. There is a note in the lobby notifying visitors of noise due to the remodeling. The hallways and rooms are also under construction. My room had falling paint onto my pillow and the ceiling had water damage. The tub had mold and was dirty inside. The floor of the room was rough to walk on. The room was stripped bare, and it did not look like the pictures of a nice comfy hotel room. It looked as if it was abandoned, and someone stumbled upon the room and decided to put a bed and tv inside. The window could not lock and the blinds barely covered the window.
Opmerking van Hotelbeheer
4 apr. 2024 door GMHotelbeheer
GreetingsOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 718-291-7500.Sincerely,Rey TorresGeneral ManagerBest Western Jamaica Inn
2 / 5
door een geverifieerde reiziger

Geplaatst op 3 apr. 2024
Tub had mildew it was really slippery mattress coils were so uncomfortable and gave me back ache
Opmerking van Hotelbeheer
4 apr. 2024 door GMHotelbeheer
GreetingsOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 718-291-7500.Sincerely,Rey TorresGeneral ManagerBest Western Jamaica Inn
1 / 5
door een geverifieerde reiziger

Geplaatst op 2 apr. 2024
There was noise allthrough my stay. I the note stated they had construction going on in the building and it ends at 5pm. They didn't finish until 7pm. It was loud and right above my room. I wasted my $165 for one night.
Opmerking van Hotelbeheer
4 apr. 2024 door GMHotelbeheer
GreetingsOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 718-291-7500.Sincerely,Rey TorresGeneral ManagerBest Western Jamaica Inn
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