Laguardia property run down
Geplaatst op 3 mrt. 2018 op Hotels
The property was not in great shape. No free coffee in am. No room service offered. Room was not really clean, dusty, bathroom floor edges dirty, shower rod loose. I usually love Courtyards.
Opmerking van Hotelbeheer
8 mrt. 2018 door HotelMgmtHotelbeheer
We appreciate your feedback, Scott. It’s disappointing to hear that your time at our hotel did not live up to your expectations of our brand and I will discuss your comments with my team to ensure we are always meeting the high level of service we have been known to deliver. We hope you will allow us to welcome you back so we can regain your trust. Thank you.