Geplaatst op 15 apr. 2024
On the plus side, our room was spacious, the bed was large and comfortable, the bathroom was nice, everything was clean and the desk staff were very pleasant.
On the negative side, there were no tea and coffee making facilities in the room, and the one working lift was tiny and very slow. By far the worst problem though was the noise. Just down the road another building was undergoing some major renovation, and the work seemed to go on all night. Trucks pulling up and being loaded with rubble, blocking the road, irate drivers honking their horns. All night. It was impossible to sleep without earplugs.
Opmerking van Hotelbeheer
17 apr. 2024 door Customer ServiceHotelbeheer
Chris, we appreciate your detailed evaluation of your stay at The Gregorian Hotel. It's wonderful to hear that you found the room spacious, the bed extraordinarily comfy, and our meticulously clean premises delightful, along with welcoming team members at the desk.We, however, regret any inconvenience experienced due to the absence of in-room tea/coffee amenities and any difficulties with the elevator. We also empathize with the disturbances you faced due to external construction noise, which unfortunately was beyond our control. As we continuously strive for overall guest satisfaction, your feedback is instructive for us to enhance our guest experience. We hope to have another opportunity to create a more tranquil and satisfying stay in the future.