Op basis van 808 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,4 Service & personeel
4,3 Comfort kamer
4,3 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 22 okt. 2021
door Richard
Geplaatst op 6 aug. 2017 op Hotels
Mooi hotel om een tussenstop tussen San Francisco en Los Angeles te maken.
door een geverifieerde reiziger uit KIRKLAND
Geplaatst op 18 apr. 2024
Older hotel, staff was nice, would stay again.
Opmerking van Hotelbeheer
19 apr. 2024 door Jocelyn Hotelbeheer
Thank you for taking the time to review your recent stay with us. It would be our pleasure to welcome you back to our hotel in the future.
door een geverifieerde reiziger uit Lena
Geplaatst op 3 apr. 2024
Opmerking van Hotelbeheer
4 apr. 2024 door JocelynHotelbeheer
We are sorry that you did not have a pleasurable experience at our hotel and hope you were able to speak with someone at the property regarding your stay. In the future, I hope you will give us another shot.
door een geverifieerde reiziger
Geplaatst op 2 apr. 2024
Convenient! There are a lot of dining options and fast food restaurants around the area. The only thing we didn’t like is that the staff blamed our kids for something they didn’t do. The front desk called twice, saying my kids were loud, even though we told them our kids were just in bed watching. But then they still knocked on our door telling us we were the only ones with kids. How rude! They still insisted it was our kids. My wife told them to check the camera to verify. This is the first time this has happened to us! I guess it's not recommended for families with kids if you don’t want your kids to get blamed.
Opmerking van Hotelbeheer
3 apr. 2024 door General ManagerHotelbeheer
We apologize for the inconvenience you experienced during your stay at our hotel. Your feedback is valuable to us, and we are committed to addressing your concerns as soon as possible. Rest assured, we will be thoroughly investigating the issues you encountered with our front desk staff. Providing friendly service and maintaining clean facilities are our top priorities, and we regret any lapse in meeting these standards.To assist us in our investigation, could you please provide the date and time when you interacted with our staff? This information will greatly aid us in identifying the root cause of the problem and ensuring it does not recur. Thank you for bringing this matter to our attention, and we appreciate your patience and understanding.
door een geverifieerde reiziger
Geplaatst op 25 mrt. 2024
Very easy to check in.Pool and hot tub area very clean. Room was super clean.
Opmerking van Hotelbeheer
27 mrt. 2024 door MorganHotelbeheer
So glad you enjoyed the hotel & thank you for your feedback regarding your most recent stay. We hope to have you back soon.
door een geverifieerde reiziger
Geplaatst op 13 mrt. 2024
Customer service was fantastic, delicious free breakfast, restaurants close by , the pool & hot tub was perfect. Five Stars ! Best hotel in Oakdale
Opmerking van Hotelbeheer
13 mrt. 2024 door Carla Hotelbeheer
Thank you for taking your time to leave a review about your recent stay here with us.
door een geverifieerde reiziger
Geplaatst op 11 mrt. 2024
Opmerking van Hotelbeheer
1 apr. 2024 door JocelynHotelbeheer
Thank you for taking the time to rate your stay with us. We are glad to see that it was enjoyable for you and hope to welcome you back the next time you are in Oakdale.
door een geverifieerde reiziger
Geplaatst op 10 mrt. 2024
Opmerking van Hotelbeheer
31 mrt. 2024 door JocelynHotelbeheer
We appreciate your business!
door een geverifieerde reiziger
Geplaatst op 10 mrt. 2024
Opmerking van Hotelbeheer
12 mrt. 2024 door Front Desk StaffHotelbeheer
Dear Marcia,Thank you for taking the time to share your reviews. We sincerely regret any inconveniences you may have experienced during your stay at our facilities.We are dedicated to ensuring a unique experience for all our guests. We focus on complimentary breakfasts, well-maintained rooms, friendly staff, and fully operational amenities. Your feedback is invaluable to us, and we genuinely appreciate your input.Thank you, Front Desk Staff
