The staff was so amazing from checking and to the special attention to detail. Our complementary margaritas upon our arrival. I felt like royalty and I’m a Hilton honors member and never received service like this ever. Valet were exceptional brought us a cart and packed it. Went to the concert and they asked while we walked in if we needed any thing like towels and to let us know that the dinning is closed but they know some place that are still serving food and they could give us a list. So very thoughtful and kind to go the extra mile. We are never staying anywhere else and we come to Orlando for business often. We are very pleased with our stay and excellent hospitality and amazing customer service. Thank our new home away from home. Room #514 Soniyah
Opmerking van Hotelbeheer
25 mrt. 2024 door Tameka Hotelbeheer
Wow, thank you for taking the time to share such incredibly kind feedback with us! We're absolutely thrilled to hear that your stay with us was nothing short of exceptional.It's fantastic to know that our team provided you with exceptional service from the moment you arrived, right down to the thoughtful details like complementary margaritas and assistance with dining options. We strive to make every guest feel special, and we're delighted that we could make you feel like royalty during your time with us.We're truly honored to have earned your trust and loyalty. Knowing that you plan to make us your new home away from home is the highest compliment we could receive.We can't wait to welcome you back on your future visits to Orlando, and we'll be sure to make your next stay just as memorable as the last