Op basis van 957 geverifieerde beoordelingen
2,5 Hygiëne kamer
3,1 Service & personeel
2,8 Comfort kamer
2,4 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
The price was ok close to $90 the room they gave me had the toilet bowl running water every 30 minutes, next time I'll stay away from room 232, everything else was ok
Opmerking van Hotelbeheer
17 apr. 2024 door ManagerHotelbeheer
Hello Jose, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We value your input and will address this matter with our team to ensure a more comfortable experience for our guests in the future.
door een geverifieerde reiziger uit SURREY
Geplaatst op 15 apr. 2024
Very bad experience
Opmerking van Hotelbeheer
15 apr. 2024 door Hotel Manager.Hotelbeheer
Dear Guest,Thank you for your stay. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
The bathroom door didn’t shut all the way so no privacy in the bathroom. There were stains on the towels and washcloths. The paint was peeling off the walls. Dirt was accumulating in corners. The shower barely had any water pressure it was so clogged up. People were yelling and making noises at all hours of the night. We could hear the ladies next to us talking like they were in the room with us. Breakfast was only toast, ego waffles, and 2 types of cereal.
People were fighting and yelling in the lobby when I arrived, and neither the security guard or the staff person at the desk did anything to remove them. I stood there for 5 minutes because the staff person just wanted to watch the fight instead of help me check in.
Also, we put a “do not disturb” sign on our door when we left but housekeeping still came into our room. I will never stay here again and do not recommend it!
Opmerking van Hotelbeheer
15 apr. 2024 door Hotel Manager.Hotelbeheer
Dear Christopher,Thank you for staying with us. I’m sorry that several issues combined to make your stay less than desirable. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We strive to make every guest’s experience an excellent one. I hope you will visit again and see how we’re getting better every day. Sincerely,Hotel Manager.
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
Opmerking van Hotelbeheer
10 apr. 2024 door ManagerHotelbeheer
Hello Mina, We appreciate you choosing our hotel for your stay. Should you have any feedback to share about your experience, please do not hesitate to reach out to us. We look forward to the opportunity to welcome you back in the future.
door een geverifieerde reiziger
Geplaatst op 27 mrt. 2024
The hotel had no hot water in the morning. It was super dirty. The sheets and the towels were stained. Never go to this hotel.
Opmerking van Hotelbeheer
28 mrt. 2024 door Hotel Manager.Hotelbeheer
Dear Guest,Thank you for writing the review. We apologize for the negative experience you had during your stay at our hotel. It is unacceptable that there was no hot water in the morning and that the cleanliness of the hotel did not meet your expectations. We will investigate the issues you mentioned and take immediate action to address them. We guarantee that your next visit will be awesome. I hope that you will try us again.Sincerely,Hotel Manager.
door een geverifieerde reiziger uit Orlando
Geplaatst op 24 mrt. 2024
Opmerking van Hotelbeheer
26 mrt. 2024 door Hotel Manager.Hotelbeheer
Dear Kevin,Thank you for the review. It's nice to see that you found a generally good experience. We apologize for any inconvenience you had. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.
door een geverifieerde reiziger
Geplaatst op 23 mrt. 2024
It was a good stay for 1 night wouldn’t stay any longer.
Opmerking van Hotelbeheer
24 mrt. 2024 door Juan G - Front office managerHotelbeheer
Hello Mr. Cameron, we're working non stop to better serve our customers. Our Days Inn appreciate for telling us about your experience.Best regards,
door een geverifieerde reiziger
Geplaatst op 23 mrt. 2024
This was the worst experience we've ever had in a "Wyndham" hotel.
It was around 10pm when we got there, very tired with our kids, there were weird people around the parking lot and in front of the room's doors, a drunk guy was seated in front of the office. We felt very unsafe.
The room was very old, the bed sheets were dirty, the floor was dirty, the bathroom was dirty.
There were only two towels for 4 people, when I asked the staff foe more towels, she said I shoul go get them on the front office myself.
The towels had other person's hair on it.
We decided to check out next morning and go to another hotel because this place is not good for family with kids.
We asked to be reimbursed the second day and they alleged the room was fine so they wouldn't give the money back.
Terrible experience!!!!!!!
Opmerking van Hotelbeheer
24 mrt. 2024 door ManagerHotelbeheer
Hello Karen Cristina,We apologize for your experience and appreciate your feedback. The safety and comfort of our guests are a top priority for us, and we take all concerns seriously. We encourage guests to contact management directly regarding any issues to ensure they are addressed appropriately. Thank you for bringing this to our attention so we can continue to improve our services.
door een geverifieerde reiziger
Geplaatst op 22 mrt. 2024
Okay for the price
Opmerking van Hotelbeheer
22 mrt. 2024 door Hotel Manager.Hotelbeheer
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.
door een geverifieerde reiziger
Geplaatst op 21 mrt. 2024
No hot water in shower, rust and decay around floorboards and door ways, the door to the lobby is locked at 10:30pm and you have to call the front desk if you want to leave or go to the lobby
Opmerking van Hotelbeheer
22 mrt. 2024 door Hotel Manager.Hotelbeheer
Dear Guest,Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay. We take these matters seriously and will address them immediately to ensure that our guests have a comfortable and enjoyable experience. We guarantee that you'll like your next experience. I hope that you will try us again.Sincerely,Hotel Manager.
