We enjoyed our stay. Condition of hotel and staff were excellent.
Only negative ( and it wouldn’t stop us staying again) was quality of food in the Alice. It wasn’t awful but I expected a bit better.
Opmerking van Hotelbeheer
12 mrt. 2024 door The Randolph HotelHotelbeheer
Dear Adrian,Thank you for your generous review. We are pleased that the majority of your stay was a positive one, but we do send our apologies for the elements that let you down. We are pleased to say that with each passing week we make improvements in the service and quality for our valued guests. Take care and come and see us again soon.