Opmerking van Hotelbeheer
9 apr. 2024 door Customer ServiceHotelbeheer
Ramonda, we noticed your rating and it troubles us that you didn't have the usual enjoyable experience many usually identify with us. We take every feedback seriously, providing an opportunity to better understand guest experiences. We would be grateful if you could take a bit more time to share the factors that led to this rating, giving us a chance to address and rectify these for you, as well as future guests. We hope that you will give us an opportunity to override your disappointment in the future.