Opmerking van Hotelbeheer
12 apr. 2024 door Emmanuelle FERREIRA - Hotel ManagerHotelbeheer
Dear Sir,You made your check out quite late and the receptionnist offered you to move to another room in the morning. As we were fully booked, it was not possible to show you another room at your arrival. You refused and left the hotel.We are renovating the hotel at the moment and the 1st floor where you have been allocated is not renovated yet. But the photos and the description of our hotel have not been changed neither.We are very sorry that our hotel did not match with your expectations.