Op basis van 79 geverifieerde beoordelingen
4,9 Hygiëne kamer
4,7 Service & personeel
4,7 Comfort kamer
4,7 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 3 apr. 2024
Sehr freundlich, Hotel ist sehr praktisch gelegen
Opmerking van Hotelbeheer
3 apr. 2024 door Front Office ManagerHotelbeheer
Dear Tatijana, thank you for your kind feedback, we are happy you enjoyed hotel location and friendliness, our team is always ready to provide high-level servis, be helpful and make your stay very special. We are looking forward to welcome you back in Prague. With kind regards Petr Veverka & team
door een geverifieerde reiziger
Geplaatst op 25 mrt. 2024
An inviting scent greets you as soon as you enter the lobby, along with friendly and helpful staff whose genuine welcome sets the tone for a delightful stay. Centrally located and close to parking!
Opmerking van Hotelbeheer
26 mrt. 2024 door Front Office ManagerHotelbeheer
Dear Theresa,what a lovely feedback! Thank you a lot for our whole hotel team, it is our pleasure to meet such a nice guests as you. Looking forward to welcome you back in Prague. Have a beautiful day, with kind regards Petr Veverka&team
door een geverifieerde reiziger
Geplaatst op 1 mrt. 2024
Top
Opmerking van Hotelbeheer
1 mrt. 2024 door Front Office ManagerHotelbeheer
Dear Armel, thank you a lot for positive 5* feedback, we really appreciate it. Looking forward to welcome you back, with kind regards Petr Veverka & Team
door een geverifieerde reiziger
Geplaatst op 1 mrt. 2024
Excellent breakfast, beautiful decor, very friendly staff
Opmerking van Hotelbeheer
1 mrt. 2024 door Front Office ManagerHotelbeheer
Dear Kat, what a lovely feedback! Many thanks for your kindness, we are happy we could welcome you in our hotel, hope to see you again soon. Have a beautiful day, with kind regards Petr Veverka & Team
door een geverifieerde reiziger uit New York
Geplaatst op 22 feb. 2024
Beautiful place
Opmerking van Hotelbeheer
23 feb. 2024 door General ManagerHotelbeheer
Dear Eulio,many many thanks for your lovely feedback on your recent stay. We are happy that you had such a great stay experience.Save travel and hope to welcome you back soon.Warmest regardsClaudio Sturm and Team
door een geverifieerde reiziger
Geplaatst op 11 jan. 2024 op Hotels
Opmerking van Hotelbeheer
13 jan. 2024 door Front Office ManagerHotelbeheer
Dear Mikolaj, many thanks for amazing 10/10 review, it is our pleasure to make your stay very special. We are looking forward to welcome you back at Falkensteiner hotels. All the best to 2024, with kind regards Petr Veverka & team
door een geverifieerde reiziger
Geplaatst op 9 jan. 2024
Opmerking van Hotelbeheer
13 jan. 2024 door Front Office ManagerHotelbeheer
Dear Christina, many many thanks for super rating, we see you enjoyed your stay at our hotel and we will be more than happy to welcome you again soon. We wish you a wonderful start to the new year, with kind regards Petr Veverka & team
door een geverifieerde reiziger
Geplaatst op 7 jan. 2024
Opmerking van Hotelbeheer
9 jan. 2024 door Front Office ManagerHotelbeheer
Dear Doreen, thank you for lovely feedback, we hope that you will come again soon to explore more hidden gems of Prague! All the best at 2024, with kind regards Petr Veverka & Team
door een geverifieerde reiziger
Good location
Geplaatst op 2 jan. 2024 op HotelsThe hotel is brilliantly located near the train station and main AirPort Express drop off.
Checking in was smooth and staff friendly
Room was spacious and clean although the air conditioning was rubbish. On our second night we had to put a towel along the bottom of the doorway as the smell of marijuana was so strong in the hallway and no idea where it was coming from.
The spa steam room and sauna were lovely but the didn’t open until 10am which we felt was super later especially if you want to get out and see the city.
The monkey bar was nicely decorated but that’s about all I could positively say.
Opmerking van Hotelbeheer
5 jan. 2024 door Front Office ManagerHotelbeheer
Dear Alisdair Kerr, thank you for your kind feedback, nice to hear you liked our location, staff friendliness and room. Thank you for less positive notes too, we discussed all the topics with our departments. During winter time our AC system is not cooling, but only warming, spa room is open officially from 10am but we can start earlier upon request. If we notice a smell in the hall, we investigate the situation. We believe our Monkey is doing great job, our goal is to have our service on the highest level but of course there is always space for improvement. Have a successful start of 2024, we will be happy to welcome you again in our hotel. With kind regards Petr Veverka & team
door een geverifieerde reiziger
Great hotel
Geplaatst op 1 jan. 2024 op HotelsBeautiful, well designed hotel. I thoroughly enjoyed my stay. The room was a good size, very clean with lovely warm colours.
The food was also quite good, with reasonable prices. Loved the decor throughout.
Would be better if they didn't book the bar out completely in the evenings and left some allocation for hotel guests.
Opmerking van Hotelbeheer
7 jan. 2024 door General ManagerHotelbeheer
Dear O,many thanks for your nice feedback. We are happy to hear you enjoyed the room, food and hotel design. We tried to find a space for all our guest at the New Years Eve Party, but unfortunately we were limited by space. Will be our pleasure to see you again in our hotel and offer you warm welcome at the Monkey Bar restaurant. Wishing you a happy new year, with kind regards Claudio Sturm & team
