The hotel is brilliantly located near the train station and main AirPort Express drop off.
Checking in was smooth and staff friendly
Room was spacious and clean although the air conditioning was rubbish. On our second night we had to put a towel along the bottom of the doorway as the smell of marijuana was so strong in the hallway and no idea where it was coming from.
The spa steam room and sauna were lovely but the didn’t open until 10am which we felt was super later especially if you want to get out and see the city.
The monkey bar was nicely decorated but that’s about all I could positively say.
Opmerking van Hotelbeheer
5 jan. 2024 door Front Office ManagerHotelbeheer
Dear Alisdair Kerr, thank you for your kind feedback, nice to hear you liked our location, staff friendliness and room. Thank you for less positive notes too, we discussed all the topics with our departments. During winter time our AC system is not cooling, but only warming, spa room is open officially from 10am but we can start earlier upon request. If we notice a smell in the hall, we investigate the situation. We believe our Monkey is doing great job, our goal is to have our service on the highest level but of course there is always space for improvement. Have a successful start of 2024, we will be happy to welcome you again in our hotel. With kind regards Petr Veverka & team