Op basis van 133 geverifieerde beoordelingen
4,5 Hygiëne kamer
4,4 Service & personeel
4,5 Comfort kamer
4,4 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 22 feb. 2024
We received an email from them as we landed at the Cancun airport to indicate our room wasn’t available, the replacement accommodations they offered looked in no way comparable. At least they quickly refunded our money but we were left to scramble to find another hotel during the cab ride from Cancun to Playacar. We’ve never had anything like this happen before!
door een geverifieerde reiziger
Geplaatst op 10 apr. 2023
This was our 12th stay at Paseo Del Sol and as always we had a great Holiday. The staff make us feel at home every time.
door een geverifieerde reiziger
Geplaatst op 2 jan. 2023 op Hotels
Opmerking van Hotelbeheer
5 jan. 2023 door Bric VacationsHotelbeheer
Gracias por su puntuación, vuelva pronto
door een geverifieerde reiziger
Geplaatst op 25 aug. 2022 op Hotels
Opmerking van Hotelbeheer
26 aug. 2022 door BricHotelbeheer
Gracias por su puntuación, esperamos verlos pronto de nuevo
door een geverifieerde reiziger uit fontana
Geplaatst op 11 jun. 2022
Great location and great service - the onsite team is favoulous - the giant roaches and we found a scopion on the kitchen if my son was bitten this could have turn out to be a nightmare- close to the jungle so it may be expected just know what you getting into - if you get freaked out by roaches and scopions this is not the properly for you. we have to constantly be on our guard my wife would not leave my kids to sleep on their own.
Opmerking van Hotelbeheer
13 jun. 2022 door BricHotelbeheer
Hello, thank you for your comments, we will take them into account and do our best to improve them! In these seasons in these jungle areas there are usually a lot of insects, because somehow it is their habitat.
door een geverifieerde reiziger
Geplaatst op 27 apr. 2022
Pool is amazing/Clean. Community feels very safe, and Condo grounds are beautiful and quiet.
You are walking distance from Playacar center great for shopping and eating.
Opmerking van Hotelbeheer
27 apr. 2022 door Bric Vacations Hotelbeheer
Gracias por sus comentarios, esperamos verlos pronto de nuevo!
door een geverifieerde reiziger
Geplaatst op 17 apr. 2022
Positive: secure, facilities in good shape, parking, location
Opportunities: room was not cleaned during my stay
Opmerking van Hotelbeheer
18 apr. 2022 door Bric Vacations Hotelbeheer
Hi Agustin thanks for leaving us your comment, sorry for the misunderstanding, we do not offer the cleanings included in the rate, we do not advertise them in our services, but we were able to offer them, additionally!
Glad everything else was perfect! We hope to have you back soon!
door een geverifieerde reiziger
Geplaatst op 15 mrt. 2022 op Hotels
Opmerking van Hotelbeheer
23 mrt. 2022 door Bric Vacations Hotelbeheer
Gracias! vuelva pronto!
door een geverifieerde reiziger uit Chicago
Geplaatst op 18 nov. 2021
My family and I were so happy to stay at the paseo del sol. We were so excited about the apartment and the location of the property. We are so excited to come back to Paseo del sol to stay at..
Opmerking van Hotelbeheer
18 nov. 2021 door BricHotelbeheer
Gracias por sus comentarios, vuelva pronto!
door een geverifieerde reiziger
Geplaatst op 17 sep. 2021
Overall we enjoyed our stay at paseo del sol, there was some miscommunication in the beginning regarding our late check in, but after that everything went well. The hotel is in a secured community which made us feel safe, and the beach and plaza were at walking distance. After getting our bracelets, it was very easy to go in and out of the community. We really liked that the condo we had was suitable for 6 people and had its own kitchen with all the utensils needed, which saved us some money from eating out. The pool at the condo is very nice, the water is pleasing and the area was kept pretty clean. If you're thinking of visiting playa del carmen with a big family, this is a very good place to stay at 👍
Opmerking van Hotelbeheer
17 sep. 2021 door BricHotelbeheer
Thanks for recommending us! Come back soon
