Op basis van 166 geverifieerde beoordelingen

3,2 / 5
69% van onze gasten beveelt dit aan
3,5 Hygiëne kamer
3,5 Service & personeel
3,0 Comfort kamer
3,1 Staat hotel
Geverifieerde beoordelingen van Expedia
4 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 23 jul. 2021
4 / 5
door een geverifieerde reiziger

Geplaatst op 1 mei 2019
Keurige kamer, elke dag werden de bedden netjes opgemaakt. Handdoeken op de kamer . En zelfs een klein koelkastje
4 / 5
door henk

Schoon en vriendelijk

Geplaatst op 3 okt. 2017 op Hotels
We werden netjes ontvangen daar wij veel te vroeg waren konden we onze bagage achter laten. Bij het inschecken stond de bagage al op de kamer. Schone kamer al is het wel wat gedateerd. Ideaal vertrekpunt voor je bezoek aan Rome vlak bij treinstation en Metro.
4 / 5
Aanbevolen
voor Iedereen
door een geverifieerde reiziger uit a

Prima basic hotel met vriendelijk personeel

Geplaatst op 7 mrt. 2017
Klein eenvoudig maar prima hotel in een leuke straat in de wijk Termini!
4 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 17 apr. 2024
1 / 5
door een geverifieerde reiziger

Geplaatst op 18 mrt. 2024
Very good location
4 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 29 sep. 2023
2 / 5
door een geverifieerde reiziger

Geplaatst op 26 jul. 2023
The man who is in charge came in our room without our knowledge our first day out. We are two young women and we take certain safety measures when traveling. Our first day in room we left in the morning, with the lights on on purpose (to see if anyone is in the room or had been in the room). When we returned the lights were turned off and there was a random sim card on our bed that did not belong to either me or my friend. The next day my friend and I were sleeping and heard a knock on our door. The knock was not followed by anything so we didn't think much of it. To our surprise, about thirty minutes later, the man in charge fully came into our room without knocking or anything. My friend was in bed wearing underwear while I was in the bathroom taking a shower. The man came in the room and said "I'm sorry, I didnt know anyone was in here, there's a problem with the AC I had to check." There was no problem with the AC. We were shocked that we caught him in the act. He entered our room without our knowledge the day before and did God knows what (our passports, money, and personal things were scattered everywhere.) My friend was too shocked to speak when he came in the room. I finally finished my shower and went to speak to the man about how that is unprofessional, disrespectful, and completely not okay. He was nowhere to found for the next two days. He was actively avoiding us after he got caught. Also the place smells weird nd the room didn't have any shampoo or conditioner.
Opmerking van Hotelbeheer
29 jul. 2023 door MohebHotelbeheer
Dear Merna,My personal regret and apologies from all our staff for what happened , but in good faith always for the work and safety of our guests from 30 years.I'll just clarify what happened in a few lines.ITALY is going through a difficult period due to the heat and not only ITALY but I think the whole world. The power outage is on the agenda and we were called because one of the rooms in the hotel was without electricity and obviously without air conditioning and therefore the receptionist on duty immediately intervened to fix the fault.Our housekeeper always comes in to tidy up and refresh the room, she certainly turned off the light and accidentally lost a phone card.I gladly checked her in and we had a nice conversation, being from the same country and we are from the same neighborhood of birth. Please accept my apologies and it will be a lesson for our employee.Thank you in advance and I hope to see you again as our welcome guest as soon as possible.Best wishes and please can you great your Father from "Shubra"
2 / 5
door een geverifieerde reiziger

Geplaatst op 18 jul. 2023
L utilisation de la climatisation faisait disjoncter l'alimentation électrique il faisait 39 degre dans la chambre le technicien nous a demandé de laisser les fenetres ouvertes et de ne pas utiliser la climatisation sachant que dehors la température est plus élevée qu en intérieur . Le descriptif met rn avant la climatisation c edt vraiment une arnaque je n ai pas pu dormir de la nuit L hotel est défraîchi
Opmerking van Hotelbeheer
21 jul. 2023 door MohebHotelbeheer
Dear Partner,Since 1983 our Country hasn't been really hot with abnormal temperatures.Our Hotel has a safety system, black out around all our City every day due to using the fan or the air conditioner on the wrong way under 16/18 degree. Hope that clear our opinion and explain that our Hotel as all Hotels do them better in this difficult time.best regards
4 / 5
door een geverifieerde reiziger

Geplaatst op 5 jun. 2023 op Hotels
Opmerking van Hotelbeheer
5 jun. 2023 door MohebHotelbeheer
Immensamente siamo felici e speriamo sempre nel costante miglioramento e in attesa di aver La come nostro prossimo ospite.Hotel Ferrarese
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