Op basis van 453 geverifieerde beoordelingen

4,4 / 5
88% van onze gasten beveelt dit aan
4,5 Hygiëne kamer
4,6 Service & personeel
4,4 Comfort kamer
4,3 Staat hotel
Geverifieerde beoordelingen van Expedia
5 / 5
door Rudy uit Belgie

Zeer goed hotel

Geplaatst op 16 jun. 2014 op Hotels
Vriendelijke staff verzorgde makers en Zeer goede uitval basis
Opmerking van Hotelbeheer
30 apr. 2016 door PhallaHotelbeheer
Thank you for choosing Royal Angkor Resort & Spa. We would like to take this opportunity to thank you for your stay and we hope to see you again soon.
5 / 5
door een geverifieerde reiziger

Geplaatst op 22 nov. 2023 op Orbitz
This is the second time we have stayed here. I have nothing but good things to say about Royal Angkor Resort. The place is clean, the staff very friendly and the food is very good. The resort is not too close to town, but close enough to be convenient. The rates are very reasonable too. I would recommend to anyone to stay here, you won't be sorry.
5 / 5
door een geverifieerde reiziger

Geplaatst op 27 jan. 2020 op Hotels
Opmerking van Hotelbeheer
27 jan. 2020 door E-commerce executiveHotelbeheer
Dear Raeka, Greeting from Royal Angkor Resort & Spa! Thank you so much. We are delighted for this review and we are going to maintain this service.
3 / 5
door een geverifieerde reiziger

Geplaatst op 13 dec. 2019
安排機場酒店接駁交通失誤，雖然後來得到處理，但仍浪費了時間和金錢。 員工提供服務，會暗示我需要支付小費，我覺得這樣非常不好。 環境方面，問題不大。
Opmerking van Hotelbeheer
18 dec. 2019 door Executive e commerceHotelbeheer
尊敬的客户， 感谢您抽出宝贵时间写这篇评论。我们很伤心地听到我们的服务和工作人员没有达到您的期望。 我们的度假村始终保证优质的服务，我们都会通过我们的系统传递信息，并在每次预订时都仔细检查。 我们将向您保证，该问题不会再次发生，我们将予以维护。 再次感谢您，我们对此表示赞赏。
4 / 5
door een geverifieerde reiziger

Standard not as expected

Geplaatst op 10 okt. 2019 op Hotels
I thought the hotel was rated as a 5 star but i disagree. I will give the resort no more than 4 stars. The building is old, the AC is not always running in the common areas. I had a massage and i had to share my room with a male friend because they only had one steamer. Although there was a curtain in between, it was kind of uncomfortable. If i had known, i would've selected a different type of massage. The Buffett breakfast was good but the juices were not freshly made. The OJ tasted like Tang. The staff was super friendly though. No complaint about it.
Opmerking van Hotelbeheer
5 nov. 2019 door Thai Thida Hotelbeheer
Dear Susana, Greeting from Royal Angkor Resort & Spa. We really appreciate you taking a time to write this feedback. We do apologise to hear that our service or facilities didn't meet your expectation. Rest assured that we will pass your experience of stay to our team and making an improvement. Once again, please accept our apology and we are hoping to have another chance to provide an unforgettable experience with us. Best regards,
5 / 5
door een geverifieerde reiziger uit Weston, fl

Geplaatst op 31 aug. 2019
This ia a beautiful hotel. The entrance is magnificent, the decoration beautiful, the room was large. Ours had a balcony looking to the wonderful swimming pool. The staff very friendly and cooperative. They have shuttle service from and to the airport which us really convenient. They will also take you on the shuttle to other places.
Opmerking van Hotelbeheer
8 nov. 2019 door Thai ThidaHotelbeheer
Dear Mariana, Warmest greeting from Royal Angkor Resort & Spa! Thank you for giving us such a perfect rating. We are glad to hear that you enjoyed your stay with us. Rest assured that your review will pass to our team to striving for continuous improvement and quality service. again, Thank you for this incredible review and We hope your next stay is just around the corner. Kind regards,
5 / 5
door een geverifieerde reiziger

Geplaatst op 5 aug. 2019
Opmerking van Hotelbeheer
6 aug. 2019 door Ass.Ecommerce ManagerHotelbeheer
Dear Valued Client, Thank you so much for you to choose our accommodation to stay in your holiday time! We were delighted with your valuation to your hotel very much! According to our service providing under your score set up for us. We hope you feel glad during the stay and also looking for your back holiday again. Best regards, Thom Mr
5 / 5
door een geverifieerde reiziger

A Poor Khmer Family's Dream Come True!

Geplaatst op 3 aug. 2019 op Hotels
We are from California and traveled with our Khmer family from Phnom Penh so they could experience the brighter side of their country. We wanted this experience to be memorable in their hearts and minds forever. We wanted these beautiful souls to see what foreigners see when traveling as tourists. We experienced the beautiful hotel, the amazing staff, the Restaurant, the pools and the spa. *** 5 Stars all the way ***
5 / 5
door een geverifieerde reiziger

Geplaatst op 26 jun. 2019 op Lastminute
Opmerking van Hotelbeheer
26 jun. 2019 door Ass.E-Commerce ManagerHotelbeheer
Dear Value Client We very much appreciate your shared comments high score regarding your stay at the Royal Angkor Resort & Spa in Siem Reap, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Thoun Thom
5 / 5
door een geverifieerde reiziger

Geplaatst op 17 jun. 2019
Very upmarket and very comfortable room.BREAKFAST HAD SOME FANTASTIC CHOICES AND THE POOL SIDE SERVICE WAS GOOD
Opmerking van Hotelbeheer
17 jun. 2019 door E commerce Hotelbeheer
Dear Valued Client, Thank you so much to spaned your valued time with Royal Angkor Resort & Spa. We were delighted with your to comment fantastic with our foods and services. Especially give fully score. We will share your comment to our staffs let to know all of this. Best regards, THOM
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