Op basis van 995 geverifieerde beoordelingen

4,2 / 5
86% van onze gasten beveelt dit aan
4,2 Hygiëne kamer
4,3 Service & personeel
4,3 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
4 / 5
door Ilo uit Alkmaar

Mooi ruime suite

Geplaatst op 26 jun. 2014 op Hotels
Prima van alle gemakken voorzien
4 / 5
Aanbevolen
voor Iedereen
door een geverifieerde reiziger

Dicht bij de snelweg

Geplaatst op 13 sep. 2013
Nadelen: De herrie van de afzuigers op het dak van de aanbouw
Goede uitgangspunt voor een dag trip naar vancouver groot winkel centrum op geen 500 meter en als je op een van de bovenste verdieping logeert het uitzicht alles in de room aanwezig o.a. Wasmachine Droger en Ijskast en een snelle wifi
1 / 5
door een geverifieerde reiziger

Geplaatst op 15 apr. 2024
The stay was quite pleasant and the staff was very helpful and accommodating. The worst part of the trip was the booking process. Our initial stay was double booked and we had to be moved to another accommodation and area. this process took almost 3h to resolve from waiting on hold, to being dsconnected before finally being booked in a new hotel from a VRBO air bnb stay that was much more affordable. When we finally got booked we were put up in a hotel for 2 days of our 5 day trip. By the time our 2 days were up we had still not had any contact with the escalation team handling accommodations so I was forced to again call in and wait on hold only to find that the issue had not been resolved yet. I was told that because the issue had not been approved yet that I would have to again pay out of pocket for a second stay in a replacement room and after packing up our bags for the day we ended up moving back into the same hotel for the remainder of our stay and had to share a room instead of having our own rooms as initially booked and the a refund for one of the paid stays would be resolved at a later date. It was not the situation you want to be in after driving 5h & want a place to sleep. & while the rebooking of a replacement hotel was helpful, the process of 3 hours was far too long. The escalation team forgetting to rebook us and waiting on hold to source the remainder of our stay really left a sour taste. I would like a response back on this review please.
3 / 5
door een geverifieerde reiziger uit San Leandro

Geplaatst op 11 apr. 2024
Staff members are very friendly and accommodating but the property does not provide enough amenities in the room & parking is not convenient enough to use it.
4 / 5
door een geverifieerde reiziger uit Prince George

Geplaatst op 8 apr. 2024
The king bed suite was spacious and the views from the balcony were fantastic. Staff at check in were very prompt and helpful. When I checked out at 6am it took 7 min for staff to show up. It makes a difference when you have a flight to catch.
Opmerking van Hotelbeheer
8 apr. 2024 door AbnerHotelbeheer
Thank you Ms Christina for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We aim for excellence, and it's clear we have an opportunity to improve. Again, Thank you for choosing Sandman Hotel. We hope to see you again soon.
5 / 5
door een geverifieerde reiziger

Geplaatst op 7 apr. 2024
Friendly customer service and clean n quiet room
Opmerking van Hotelbeheer
8 apr. 2024 door AbnerHotelbeheer
Thank you very much Aarti for giving us 5/5 review, looking forward for your next trip/stay with us. and thank you again for choosing Sandman Hotel.
5 / 5
door een geverifieerde reiziger

Geplaatst op 7 apr. 2024
We really like the service of staff. Specially, Joel was excellent. He gave us best service. Thank you Sandman and Joel 😇😇
Opmerking van Hotelbeheer
7 apr. 2024 door AbnerHotelbeheer
Thank you so much Mr. Jagdeep for giving us a 5/5 review and we are glad that you enjoy your stay with us i will informed Joel of his great service. Again thank you for choosing Sandman Hotel
5 / 5
door een geverifieerde reiziger

Geplaatst op 2 apr. 2024
Great place to stay. Will definitely be going back!
Opmerking van Hotelbeheer
3 apr. 2024 door AbnerHotelbeheer
Hi Tamara, We are so greatful for your 5 star review rating. Looking forward for your next trip/stay with us Again, thank you for choosing Sandman Hotel.-
5 / 5
door een geverifieerde reiziger

Deze reiziger gaf alleen een score Geplaatst op 24 mrt. 2024
5 / 5
door een geverifieerde reiziger

Geplaatst op 22 mrt. 2024
The room was very comfortable and clean. Staff very helpful. Easy access. Would stay there again and would recommend to others.
Opmerking van Hotelbeheer
26 mrt. 2024 door Patrick A.Hotelbeheer
Hello Eric, thank you for taking the time to complete the survey, for your kind words about our hotel and staff here, and for giving us 5 stars out of 5. We hope to welcome you back here soon
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