Geplaatst op 11 mrt. 2024
Property is very nice and clean. There seems to be no AC in the room so we opened windows as it was too hot. That was a mistake,- mosquitoes got in right away even in early March. The front desk person didn’t have the repellent. But once we mentioned mosquitos to the person who was bringing breakfast, Rafael( might misspelled the name), he said, “just give me a minute” and he was right back with the repellent. He was just exceptional. Always smiling, supper helpful, and also got us a little gift, which was beyond sweet. Overall place is nice. It’s one block away from St. Marcos basilica so the crowed was there all the time, even at night and we were there off season.
Opmerking van Hotelbeheer
12 mrt. 2024 door SabrinaHotelbeheer
Dear Nataliya,thank you for your nice review! We are glad you enjoyed your stay at our Hotel. Heating is self-controlled in each Junior Suite so that everyone can switch it off/on or regulate the temperature. Our staff is always at complete disposal for any assistance you may need. Hope we will welcoming you again in your next stay in Venice.