Op basis van 949 geverifieerde beoordelingen
4,2 Hygiëne kamer
4,3 Service & personeel
4,1 Comfort kamer
3,9 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 12 apr. 2024
Manager was very rude got cops called on me and my minor son whom he said I was harboring a fugitive all over saying my dog was not a service dogs call me all types of names was being very hostile to the point my Uber driver had to stay with me
Opmerking van Hotelbeheer
15 apr. 2024 door ManagementHotelbeheer
Dear Monique, Your 3 night stay was terminated by the hotel due to your minor son smoking pot in our common restroom with his friends. The next day he was caught bringing in 2 dogs, after you had inquired about the pet fee on the first day, telling staff you decided not to bringing the pets as you could not afford it. Then you and your son tried to pass the pets off as service animals, as your are holding them in your arms. Overall we thank you for your review, have a great day.Thanks,
door een geverifieerde reiziger uit Bainbridge Island
Geplaatst op 8 apr. 2024
Well-situated, reasonably priced, basic hotel
Opmerking van Hotelbeheer
8 apr. 2024 door ManagementHotelbeheer
Dear John, Thank you for your review and great rating, hope to see you again.Thanks,
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
Was a good location for our time in Walla Walla.
Hotel is dated and showing its age. Was fairly noisy on the bottom floor from guest upstairs. No elevator.
Opmerking van Hotelbeheer
8 apr. 2024 door ManagementHotelbeheer
Dear Fawn, Thank you for your review, we hope to see you again.Thanks,
door een geverifieerde reiziger
Geplaatst op 31 mrt. 2024
Room not as good as past stays.
Opmerking van Hotelbeheer
1 apr. 2024 door ManagementHotelbeheer
Dear Audrey, We thank you for writing an online review, but also disappointed we fell short of your expectations. Please trust we will be doing more to ensure an experience as this is not felt.Thanks,
door een geverifieerde reiziger
Geplaatst op 23 mrt. 2024
Pool and hot tub were great, hot tub had way too much chlorine in it. Otherwise, it was a solid, typical stay.
Opmerking van Hotelbeheer
24 mrt. 2024 door ManagementHotelbeheer
Dear Matt, Thank you for the wonderful review and rating, we will definitely look into our chemicals. Hope to see you again.Thanks,
door een geverifieerde reiziger uit Meridian
Geplaatst op 11 mrt. 2024
It was just a place to stay nothing special pool was closed they hadn’t cleaned ice and snow it was unsafe getting in and out nothing special I did not reserve the most expensive room either so you get what you pay for
Opmerking van Hotelbeheer
11 mrt. 2024 door ManagementHotelbeheer
Dear Wendy, Thank you taking the time to write a review about your recent stay with us. We hope to see you again.Thanks,
door een geverifieerde reiziger uit Seattle
Geplaatst op 4 mrt. 2024
Opmerking van Hotelbeheer
25 mrt. 2024 door ManagementHotelbeheer
Helen, Having a hard time understanding a review for not showing up and then giving us this rating. Thank you for the support!Thanks,
door een geverifieerde reiziger uit los angeles
Geplaatst op 4 mrt. 2024
This is a great clean hotel! The staff was very accommodating.
Opmerking van Hotelbeheer
4 mrt. 2024 door ManagementHotelbeheer
Dear Travis, Thank you for the perfect score, we hope to serve you again!Thanks,
door een geverifieerde reiziger
Geplaatst op 2 mrt. 2024
Opmerking van Hotelbeheer
4 mrt. 2024 door ManagementHotelbeheer
Dear Kevin, Thank you for the perfect score! We hope to serve you again.Thank you!
door een geverifieerde reiziger
Geplaatst op 28 feb. 2024
Janky heat/AC was so LOUD, and didnt seem to function properly, finally just unplugged it. Also, bathroom fan connected to light, and also LOUD. People were quiet tho.
Opmerking van Hotelbeheer
28 feb. 2024 door ManagementHotelbeheer
Dear Clayton, Thank you taking the time to write a review regarding your recent stay with us. We are very sorry to hear that your stay was not as we expect to provide, we will look into the issues you mentioned. Please give us another chance to prove we can provide you with an exceptional experience.Thank you!
