Geplaatst op 18 apr. 2024
The location is terrific - lots of options for dinner out within walking distance. The property is clean, although it is tired and outdated. Bathroom is spacious enough but needed to be upgraded; tile is not in good shape. No refrigerator. Biggest issue for me was lack of restaurant or bar at night. I stayed Mon-Wed nights and it wasn’t ever possible to eat there at night or even get a glass of wine. Staff was functional but not gracious or very friendly. When I left this morning at 6am, there was no coffee available in the lobby and the restaurant was dark. Not very customer focused, in my opinion. The price is 4stars, but the rooms, the service and amenities are not.
Opmerking van Hotelbeheer
21 apr. 2024 door General ManagerHotelbeheer
Dear Jane,All comments are welcome, and we value your constructive input. While we are glad to know that you appreciated our central location and clean atmosphere, we are sorry to hear that other aspects did not meet your expectations. We strive to provide friendly and responsive service and updated facilities. Thank you, and we hope to have the opportunity to show you a better experience in the future.