Op basis van 209 geverifieerde beoordelingen
3,9 Hygiëne kamer
4,1 Service & personeel
4,0 Comfort kamer
3,6 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 30 okt. 2023
Opmerking van Hotelbeheer
1 nov. 2023 door Daniela - Front Office ManagerHotelbeheer
Thank you for your feedback regarding your recent visit to our hotel, and please accept our sincerest apologies for the experience you have during your stay with us. Rest assisted that your comments will be shared and will be taken as an opportunity to make further improvements. We hope to be given another opportunity to serve you again for a better experience.
door een geverifieerde reiziger
Decent hotel
Geplaatst op 24 okt. 2023 op HotelsThere was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.
Opmerking van Hotelbeheer
25 okt. 2023 door Daniela - Front Office ManagerHotelbeheer
We apologize for the unfortunate experience you encountered at Holiday Inn Hotel & Suites. Our guest's health and safety is paramount to us and it is always a large focus of our property operations. We appreciate that you brought this to our attention quickly to address and correct any situations that might arise. We are working to ensure this situation is properly addressed.
door een geverifieerde reiziger
Geplaatst op 1 okt. 2023
Opmerking van Hotelbeheer
24 okt. 2023 door Daniela - Front Office ManagerHotelbeheer
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
door een geverifieerde reiziger uit New London
Geplaatst op 24 sep. 2023
Opmerking van Hotelbeheer
25 sep. 2023 door Daniela- Front Office ManagerHotelbeheer
Thanks for staying here at Holiday Inn Hotel & Suites. We're glad you were able to sample our excellent service. We look forward to welcoming you back!
door een geverifieerde reiziger
Geplaatst op 18 sep. 2023 op Travelocity
The bar/restaurant was great. Friendly bartender and food was great.
Check in was not friendly. I was overcharged and not allowed free breakfast because of booking through Travelocity! Poor practice to say the least!
Next booking I will do directly with hotel!
Opmerking van Hotelbeheer
19 sep. 2023 door Daniela- Front Office ManagerHotelbeheer
Thank you for your feedback regarding your recent visit to our hotel, and please accept our sincerest apologies for the experience you have during your stay with us. The Holiday Inn Hotel & Suites looks forward to seeing you on your next visit.
door een geverifieerde reiziger
Geplaatst op 8 sep. 2023
Very friendly staff!
Extremely satisfied with cleanliness of the room and hotel in general.
Opmerking van Hotelbeheer
18 sep. 2023 door Daniela- Front Office ManagerHotelbeheer
Thank you for staying with us at the Holiday Inn Hotel & Suites Marlborough. We appreciate your loyalty with us. Thank you for sharing your honest thoughts of your experience during your recent stay with us. We take pride in giving an exceptional experience that all our guest always deserves. We look forward for having you in your next visit to the Marlborough area.
door een geverifieerde reiziger
Geplaatst op 29 aug. 2023
Nice
Opmerking van Hotelbeheer
29 aug. 2023 door Daniela- Front Office ManagerHotelbeheer
Thank you for your recent stay with us in Marlborough. The Holiday Inn Hotel & Suites looks forward to seeing you on your next visit.
door een geverifieerde reiziger
Geplaatst op 27 aug. 2023
Clean, conveniently located
Friendly staff, very good breakfast, easy check in and out
Opmerking van Hotelbeheer
28 aug. 2023 door Daniela- Front Office ManagerHotelbeheer
Thank you for staying with us at the Holiday Inn Hotel & Suites Marlborough. I am so happy that your stay went so well and that you had a comfortable experience. We take such pride in providing our guest with a stay they will love, I am pleases we met those expectations. We hope to see you again in the near future.
door een geverifieerde reiziger
Geplaatst op 26 aug. 2023
Opmerking van Hotelbeheer
18 sep. 2023 door Daniela- Front Office ManagerHotelbeheer
Thank you for your recent stay with us in Marlborough. The Holiday Inn Hotel & Suites looks forward to seeing you on your next visit.
door een geverifieerde reiziger
Geplaatst op 24 aug. 2023
Good
Opmerking van Hotelbeheer
25 aug. 2023 door Daniela- Front Office ManagerHotelbeheer
Thank you for your recent stay with us in Marlborough. The Holiday Inn Hotel & Suites looks forward to seeing you on your next visit.
