Op basis van 56 geverifieerde beoordelingen
4,0 Hygiëne kamer
3,9 Service & personeel
3,9 Comfort kamer
3,8 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger uit Monte Sereno
Geplaatst op 16 apr. 2024
1) furniture was worn out and not clean
2) there's no towels or dishwashing liquid or sponge to clean dishes
3) I found small cockroaches in the bathroom
4) Bathtub was not clean
5) Water shattaf was leaking so I had to turn off the water
6) Water heater was off so I had to wait an hour to take a shower
7) Both central AC's were fully on at 20ºC and the apartment was freezing when I checked in
8) There's no parking for the hotel, so i had to roam around and find paid parking on the street away from hotel
Opmerking van Hotelbeheer
18 apr. 2024 door Ibrahim Hassan Duty Manager Hotelbeheer
Dear Mr. AlainThank you for taking the time to write a review of your recent stay at Uptown Hotel apartment Abu Dhabi.We are truly sorry to learn that your recent stay at Uptown Hotel did not fully meet your expectations. Please accept our sincerest apologies for any shortcomings that may have fallen short of your well-deserved experience. We are committed to ensuring every guest feels valued and satisfied, and we understand how crucial even the smallest details can be in creating a truly memorable stay.Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely Ibrahim HassanDuty Manager
door een geverifieerde reiziger
Geplaatst op 5 dec. 2023
After what I experienced at other hotels and hostels in UAE, I was very happy to have changed some plans to stay here. Upon checking in, I found out Expedia had made a mistake in my booking. This hotel handled everything. They gave me a room and called Expedia themselves to handle it, which I greatly appreciate. I needed that after some other issues that happened during my trip.
Hotel is in a great location and has plenty of parking (albeit they are paid), and places to eat and check out. Uber had great access to it to, and it is a great stepping off point to other areas. Hotel was clean, well air conditioned, and very comfortable as a whole. Would absolutely stay again.
Opmerking van Hotelbeheer
8 dec. 2023 door Ibrahim Hassan Duty Manger Hotelbeheer
Dear Mr.RyanThank you for taking the time to write a review of your recent stay at Uptown Hotel Apartment Abu Dhabi. We are delighted to hear that you enjoyed our hospitality and the rooms. Providing exceptional service to our top priority.We are also glad that you satisfice with our service, all of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.Sincerely Ibrahim HassanDuty Manager
door een geverifieerde reiziger
Geplaatst op 17 okt. 2023
Good
Opmerking van Hotelbeheer
8 dec. 2023 door Ibrahim Hassan Duty Manager Hotelbeheer
Dear Mr. WaqarThank you for taking the time to write a review of your recent stay at Uptown Hotel Apartment Abu Dhabi. We are delighted to hear that you enjoyed our hospitality and the rooms. Providing exceptional service to our top priority.We are also glad that you satisfice with our service, all of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.Sincerely Ibrahim HassanDuty Manager
door een geverifieerde reiziger
Geplaatst op 12 mei 2023 op Ebookers
It's was central friendly staff cleaners were very helpful 😀
door een geverifieerde reiziger
good
Geplaatst op 5 apr. 2023 op Hotelsfast visit
door een geverifieerde reiziger
Geplaatst op 24 feb. 2023
door een geverifieerde reiziger
Geplaatst op 21 dec. 2022 op Hotels
الاقامة لم تكن سيئة والموقع ممتاز
لكن كان يجب التعامل مع البرد والحشرات
door een geverifieerde reiziger
Geplaatst op 13 dec. 2022
door een geverifieerde reiziger
Geplaatst op 16 jan. 2022
Satisfied...convenient...city center location...highly recommended
door een geverifieerde reiziger
Great hospitality
Geplaatst op 7 jan. 2021 op HotelsAwesome place great customer service very clean hotel + apartment, great stuff except telecommunications issues...! You can’t dial the room telephone outside
