Basic hotel, good service
Geplaatst op 7 mrt. 2020 op Hotels
Pleasant service, basic hotel, room felt a bit old. Generally ok though, not much noise, good reception (sent sprite middle of the night when feeling unwell). Breakfast was disappointing, we were going to the Golden Temple but there were limited non-egg options. Nice shower head!
They need to provide right number of towels and bathroom products for occupants. If three people are staying, feel like there should be three towels. But reception were happy enough to send up the extra stuff after requesting :)
Opmerking van Hotelbeheer
14 mrt. 2020 door Roshan SharmaHotelbeheer
Dear Guest,
Thank you very much for your candid review. Your feedback is extremely valuable to us, as we strive to improve every day.
I greatly appreciate your feedback. We have discussed in detail all the concerns you have raised and required action is being taken. All points are rectified. More importance is given to training of staff to improve further and come up to desired standards. It would be such a pleasure to personally welcome you back to our new and improved hotel!
With much appreciation,