The first room was not cleaned and outdated. The replacement room had a faulty AC.
Opmerking van Hotelbeheer
29 jun. 2023 door Erwin M. BruynHotelbeheer
Thank you for sharing your thoughts about your stay with us at the Steigenberger Airport Hotel Amsterdam. We are thankful for the kind compliments you shared about our staff and service. We understand that cleanliness was an issue during your visit, which we regret. Here at Steigenberger Airport Hotel Amsterdam, we take great pride in providing a high level of comfort and cleanliness to each of our guests. We hope that the rest of your trip brings joy and relaxation.Kind regards,Erwin M. BruynGeneral Manager