Een binnenzwembad, een seizoensgebonden buitenzwembad

Beoordelingen van Akra Hotel

5 out of 5
Akra Hotel
Lara Yolu, Antalya, Antalya

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 958 van 1272 beoordelingen" "
Gastenscore: 8 - Goed. 176 van 1272 beoordelingen" "
Gastenscore: 6 - Redelijk. 70 van 1272 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 1272 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 1272 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Hayati

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent as ever
1 nacht verbleven in december 2023
Reactie van Şirin AK / Guest Experience Manager op 10 dec 2023
Dear Hayati,Thank you so much for choosing Akra!It's glad to see your satisfaction with the hotel services once again.Hope to see you soon!Best,

10/10 – Uitstekend

Hayati

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent as ever
5 nachten verbleven in december 2023
Reactie van Şirin Ak / Guest Experience Manager op 8 dec 2023
Dear Hayati,Thank you for choosing Akra!It is very important for us that you spare your precious time and evaluate our hotel.We hope to host you again in our hotel as soon as possible.Regards,

10/10 – Uitstekend

Alger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and facilities, my third stay here.
6 nachten verbleven in oktober 2023
Reactie van Şirin AK / Guest Experience Manager op 18 okt 2023
Dear Alger,Thank you for choosing Akra Hotel.We are so happy to see that you enjoyed the location and the hotel facilities.Hope to see you soon again.Best,

10/10 – Uitstekend

Gita Djayantidebie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Taxi service is not so good. They charge more then regular taxi's.
4 nachten verbleven in augustus 2023
Reactie van Şirin AK / Guest Experience Manager op 10 aug 2023
Dear Guest,Foremost, thank you very much for choosing Akra and taking your valuable time to share your feedback.Our aim is to provide the best possible service to all our guests. During your stay, if you need assistance you may always contact the Guest Experience Team.We look forward to seeing you in the near future.Best Regards,

10/10 – Uitstekend

Cemal

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Uitstekend
1 nacht verbleven in augustus 2023
Reactie van Şirin AK / Guest Experience Manager op 9 aug 2023
Beste gast,Het is geweldig om je volledige geluk en tevredenheid te zien.We hopen u snel weer te mogen verwelkomen en u weer een mooie en geheel nieuwe ervaring te bezorgen.Hartelijke groeten,

10/10 – Uitstekend

Marcel

4 nachten verbleven in juni 2023
Reactie van Şirin AK / Guest Experience Manager op 25 jul 2023
Dear Guest, Marcel,Thank you for choosing AKRA.We are very happy to see that you were satisfied with the service you received at our hotel, that you generally liked it, and that you gave us a high rating.We hope to welcome you again soon.Best regards,

10/10 – Uitstekend

Ahlam

1 nacht verbleven in mei 2023
Reactie van Şirin AK / Guest Experience Manager op 1 jun 2023
Dear Ahlam,Thank you for your feedback!We already cannot wait to see you again.Best,

10/10 – Uitstekend

Ahlam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
really recommend , top hotel!
4 nachten verbleven in mei 2023
Reactie van Şirin AK / Guest Experience Manager op 31 mei 2023
Dear Guest, Ahlam,Thank you for choosing Akra and thank you for your online recommendation!Your motivation is top for us!We hope to see you soon again and provide you with another nice, brand-new, experience here!Best,

10/10 – Uitstekend

Eveline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Ali

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Leuk hotel, geweldige vakantie gehad
5 nachten verbleven in juli 2022
Reactie van Şirin Ak / Guest Experience Manager op 28 jul 2022
Beste gast, Ali, Bedankt voor het kiezen van Akra Hotels. We ontvangen graag uw volledige punten. We zijn blij om te zien dat je een leuke vakantie-ervaring hebt opgedaan hier bij Akra. Vriendelijke groeten,

10/10 – Uitstekend

Alger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and service in this hotel was amazing. I have stayed in so many much more expensive hotels all over the world, yet here the professionalism, kindness of staff was exceptional consistently every day at every experience. Location and facilities are also hard to beat, amazing gym and pools, beautiful views and gardens. Special thanks to Söngul from housekeeping who made my day every morning with her sparkling personality and attentive gestures in my room.
5 nachten verbleven in mei 2022
Reactie van Şirin Ak / Guest Experience Manager op 10 jun 2022
Dear Guest Alger, Thank you for your time to share such a beautiful feedback regarding your recent stay in Akra. We are honored to hear that you had an unforgettable stay with us, and you loved our facilities such as Gym, Pools, the view, garden area, location of the hotel. Thank you for mentioning one of the valuable staff, and we are going to share your nice thoughts to Mrs. Songül and our Management team. We are looking forward to seeing you again here and to provide the best possible service once again. Best regards, Şirin AK Guest Experience Manager

10/10 – Uitstekend

Ab

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Vriendelijke personeel
3 nachten verbleven in april 2022
Reactie van Şirin Ak / Guest Experience Manager op 5 mei 2022
Beste gast, Wij danken u voor het kiezen en bezoeken van Akra. Het is geweldig om te zien dat u genoten heeft van uw verblijf. We zijn dankbaar voor uw online feedback en het aanbevelen van ons hotel. We hopen u in de nabije toekomst weer te mogen hosten. Groeten,

10/10 – Uitstekend

Said

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Voor elk afdeling is goed en vakbekwaam professioneel te vinden. Alles modern en netjes schoon. Supper aanrader voor volwassenen of met kinderen.
5 nachten verbleven in maart 2022
Reactie van Şirin Ak Guest / Experience Manager op 2 apr 2022
Beste gast Said, Allereerst willen we u hartelijk bedanken voor het kiezen van Akra Hotels. We zijn blij om te zien dat u volledig tevreden bent met uw verblijf en ons uw 5 punten heeft toegekend. We hopen u snel weer te mogen verwelkomen. Beste wensen,

10/10 – Uitstekend

Kurt

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer goed
Mooi zicht! Comfortabele kamers! Lekker ontbijt
2 nachten verbleven in maart 2022
Reactie van Şirin Ak / Guest Experience Manager op 26 mrt 2022
Beste gast, Allereerst hartelijk dank voor het kiezen van Akra Hotels. Het is ons een groot genoegen u in ons hotel te mogen ontvangen. Ons hele team is erg blij dat u ons hotel over het algemeen leuk vindt en dat u tevreden bent met de diensten die u worden aangeboden, met name het ontbijt en het kamercomfort. We hopen van harte u in de nabije toekomst weer in ons hotel te mogen ontvangen. Groeten.

10/10 – Uitstekend

Fraiddun

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
11 nachten verbleven in januari 2022

10/10 – Uitstekend

Asaf

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect place
Perfect
2 nachten verbleven in december 2021
Reactie van Şirin Kartal Ak / Guest Experience Manager op 18 dec 2021
Dear Guest Asaf, Thank you for visiting Akra Hotels. We are looking forward to host you again at Akra once again. Best Regards,

10/10 – Uitstekend

Bekir

3 nachten verbleven in december 2021

8/10 – Goed

B

1 nacht verbleven in november 2021

10/10 – Uitstekend

Y

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed service
2 nachten verbleven in oktober 2021
Reactie van Şirin Kartal Ak / Guest Experience Manager op 9 okt 2021
Dear Guest, First of all, we'd like to thank you so much for visiting Akra Hotels. We hope to see you soon at our hotel. Best Regards, Şirin Kartal Ak Guest Experience Manager

10/10 – Uitstekend

Kursad

1 nacht verbleven in september 2021

2/10 – Ontzettend slecht

Nima

2 nachten verbleven in augustus 2021
Reactie van Şirin AK / Guest Experience Manager op 17 sep 2021
Dear Guest Nima, First of all, thank you for choosing Akra. We appreciate you taking the time to give us the latest impression of the stay with us. It is surely a matter of concern for us to know that your stay did not match up to the quality that we strive to offer to our guests at all times. We’re truly very disappointed to see your rate. All our facilities are challenged in order to provide you with the highest quality service. During your stay, you can always contact Call Center or Guest Experience about your demands or displeasures. We hope you will enjoy your accommodation better and rate the highest point next time. We would love to see you in the shortest time again.

10/10 – Uitstekend

Mohamed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Hotel
Wat een geweldig hotel , zeker die 5 sterren waard Iedereen spreekt Engels, service is top. En de restaurants zijn super goed. Zwembad en strand 🏖 top. Eigenlijk was alles perfect. Prijs en kwaliteit is gewaarborgd.
3 nachten verbleven in juni 2021
Reactie van Şirin Kartal Ak / Guest Experience Manager op 5 jul 2021
Beste gast, Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien. Met vriendelijke groet. Şirin Kartal AK Guest Experience Manager

10/10 – Uitstekend

guray

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is amazing except beach area. It is still under construction. And not possible to get into water..
3 nachten verbleven in april 2024
Reactie van Şirin AK / Guest Experience Manager op 23 apr 2024
Dear Guray,Thank you for taking the time to share your feedback about your recent stay at Akra Antalya. We are delighted to hear that you found everything about your experience to be amazing.Your feedback is extremely valuable to us, and we appreciate your understanding and patience as we work to enhance our facilities for the enjoyment of our guests.We hope to have the opportunity to welcome you back to Akra Antalya in the future and provide you with an even more enjoyable stay.Warm regards,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in april 2024
Reactie van Şirin AK / Guest Experience Manager op 22 apr 2024
Dear David,Thank you so much for choosing Akra!We are so happy to see your full satisfaction with your stay.We look forward to host you again here at Akra Hotel.Best,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

Anatolij

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍👍👍👍👍
7 nachten verbleven in april 2024
Reactie van Şirin AK / Guest Experience Manager op 21 apr 2024
Dear Anatoliy,Thank you very much for choosing to stay with us and for sharing your feedback. We are thrilled to learn that you had a wonderful experience during your time at our hotel. Your satisfaction is our utmost priority, and we are delighted to hear that you found your stay enjoyable.Our team works diligently to ensure that every aspect of your stay exceeds your expectations, and it is rewarding to know that our efforts have contributed to your overall satisfaction.Once again, thank you for your valuable feedback. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

Jana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Şirin AK / Guest Experiences Manager op 22 apr 2024
Dear Jana,Thank you for your stay at Akra Hotel. We are very happy to hear that you were satisfied with the warm and caring service of our team. Your full score is motivating for our team.We are ready to host you again as soon as possible.Regards,Şirin AK / Guest Experiences Manager

6/10 – Redelijk

Shivani, Philadelphia

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel location is excellent and the staff were cordial. And that's the only positive. The rooms are very dated. Very disappointed with house keeping. They took our robes the first day with items in the pocket. Never brought it back and didnt replace the robes or the cups in the room. Very weird. Had to call multiple times for clean cups and was told a different dept takes care of it. After 2 days of calling, finally they dropped off clean robes. Didnt get offered the VIP amenities till well after check in. Even at check in, receptionist seemed bored and when we asked for restaurant suggestions at the hotel for that hour, he just handed us a brochure.
3 nachten verbleven in april 2024
Reactie van Şirin AK / Guest Experience Manager op 19 apr 2024
Dear Shivani,Thank you for choosing Akra.We are very pleased that you liked the central location of our hotel and the service of our staff.Our hotel will be renovated at the end of this year.Your feedback on the room design will shed light on our renovation plan.Your VIP upgrade was not provided due to high occupancy of the hotel. We always aim to provide the best possible service to our guests and ensure their satisfaction. For us to assist you with all your requests as quickly as possible, you may always notify our Guest Service team by calling 8000 from your room or get assistance from our Guest Experience team, who are ready for you in the lobby.Hope to see you as soon and we will do our utmost to ensure your complete satisfaction on your next stay.Best regards,Şirin AKGuest Experience Manager

10/10 – Uitstekend

Jimmy, Boynton beach

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, spectacular service amazing sea view, accessible location and friendly staff.
2 nachten verbleven in april 2024
Reactie van Şirin AK / Guest Experience Manager op 18 apr 2024
Dear Guest Jimmy,Thank you for choosing Akra to stay.We would like to thank you very much for your valuable review and nice rating.We are extremely pleased to hear that you were satisfied with your stay. Our hotel attaches great importance to offering our guests the best possible comfort and service quality. We are glad that you liked the central location of the hotel, the sea view and the attitude of the staff. We would be pleased to welcome you again for a pleasant stay as soon as possible.Regards,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

Bettina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a pleasant and relaxing stay in this wonderful nice styled hotel !!! Nice clean rooms with a wonderful sea view ( go definitely for a Sea View Room ) I also would like to thank Atiye hanım from the Guest experience service who is very kind & helpful . I had a little problem at dinner in the Panora Restaurant and this was also solved in a very generous way from the responsible restaurant manager ( unfortunately I don’t know his name ). I can absolutely recommend this hotel with its very friendly and customer oriented services. I will come again soon ….
2 nachten verbleven in april 2024
Reactie van Şirin AK / Guest Experience Manager op 15 apr 2024
Dear Bettina,Thank you for sharing your experience! It sounds like you had a wonderful time at the hotel. The combination of nice styled rooms and a beautiful sea view must have been truly delightful. It's great to hear that Mrs. Atiye from Guest Experience Team provided such kind and helpful assistance. It's also reassuring to know that any issues during dinner were resolved generously by the restaurant manager, despite not knowing their name. Your recommendation speaks volumes about the friendly and customer-oriented services offered. I'm sure you'll have another enjoyable stay when you return!Best,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

sami

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed every time being at this property
1 nacht verbleven in april 2024
Reactie van Şirin AK / Guest Experience Manager op 15 apr 2024
Dear Sami,Thank you for your kind words! We are thrilled to hear that you have enjoyed every moment spent at our property. Your satisfaction is our utmost priority, and it brings us great joy to know that we have consistently provided you with positive experiences during your visits.We look forward to welcoming you back for many more enjoyable stays in the future. If there is anything specific you would like us to prepare for your next visit, please do not hesitate to let us know.Warm regards,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

Abir

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent and friendly atmosphere
4 nachten verbleven in april 2024
Reactie van Şirin AK / Guest Experience Manager op 15 apr 2024
Dear Abir,Thank you for your delightful feedback! We are delighted to hear that you found our atmosphere excellent and friendly during your stay. Creating a welcoming environment for our guests is paramount to us, and we are thrilled that you experienced just that.Your kind words are truly appreciated, and they serve as motivation for our team to continue providing exceptional service and maintaining a warm atmosphere for all our guests.We eagerly anticipate your next visit to Akra Hotel, where we will strive to make your experience even more memorable.Warm regards,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

MOHAMMED

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel
2 nachten verbleven in april 2024
Reactie van Şirin AK / Guest Experiences Manager op 12 apr 2024
Dear Mohammed,Thank you very much for choosing Akra Hotel.Your full-point evaluation made us happy and motivated.We hope to host you again in our hotel as soon as possible.Regards,Şirin AK / Guest Experiences Manager

10/10 – Uitstekend

Büsra

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sık sık ziyaret ettiğim bu otel, sadece muhteşem bir atmosfere sahip olmakla kalmıyor, aynı zamanda çalışanların olağanüstü ilgisiyle de öne çıkıyor. Her ziyaretimde, personelin samimiyeti ve misafirperverliği bende daima çok güzel duygular bırakıyor. Otel, her zaman bir önceki günün üzerine çıkmak için çabalayan ve daha iyisini sunmak için ince düşünceli bir yaklaşıma sahip. Bunların beraberinde çevremdeki herkes bu deneyimi yaşamak için sabırsızlar. Buradan da konaklamak isteyen diğer misafirlere gönül rahatlığıyla tercih edebileceklerini iletmek isterim. Her zaman tercih ettiğim bir konaklama noktası olarak kalmaya devam edecek. Akra ekibine ve sunulan güzel mekanlardaki tüm çalışan arkadaşlara çok teşekkür ediyorum. Sevgilerimle, BK
2 nachten verbleven in april 2024
Reactie van Şirin AK / Misafir Deneyimleri Müdürü op 10 apr 2024
Değerli Büşra Hanım,Gönderdiğiniz harika geri bildirim için çok teşekkür ederiz! Sık sık ziyaret ettiğiniz Akra Hotel'in muhteşem atmosferinin yanı sıra, çalışanlarımızın olağanüstü ilgisiyle de öne çıktığını duymak bizi son derece mutlu etti.Her ziyaretinizde, personelimizin samimiyeti ve misafirperverliği size güzel duygular yaşatıyor olması, bizim için büyük bir memnuniyet kaynağıdır. Otelimiz, her zaman daha iyisini sunmak için çabalayan ve ince düşünceli bir yaklaşıma sahip.Çevrenizdeki herkesin bu deneyimi yaşamak için sabırsızlandığını duymak da bizi ayrıca mutlu ediyor. Konaklamak isteyen diğer misafirlere gönül rahatlığıyla Akra Hotel'i tercih edebileceklerini iletmek isteriz. Sizlerin tercihi ve güveni, bizim için son derece değerlidir.Sizleri tekrar otelimizde ağırlamaktan mutluluk duyacağımızı belirtmek isteriz.Sevgilerimizle,Şirin AK / Misafir Deneyimleri Müdürü

10/10 – Uitstekend

Jerrold

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel staff very friendly and hotel centrally located. Food was good and readonable
13 nachten verbleven in maart 2024
Reactie van Şirin AK / Guest Experience Manager op 8 apr 2024
Dear Jerrold,Thank you so much for choosing Akra Hotel!We are so happy to see your happiness with the hotel staff.It is great to see that you liked the location and our kitchen as well.Hope to see you soon again here at our hotels.Best,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

Khiran

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel,.amenities and facilities. Highly recommended.
6 nachten verbleven in maart 2024
Reactie van Şirin AK / Guest Experience Manager op 8 apr 2024
Dear Khiran,Thank you so much for choosing Akra Hotels.Thank you for your glowing review and recommendation of Akra Hotel! We are thrilled to hear that you had an excellent experience with our amenities and facilities during your stay. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations.Should your travels bring you back to the area, we would be delighted to welcome you once again to Akra Hotel for another memorable stay.Warm regards,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

Jeanna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the room was comfortable and spacious. with a great sea view. The toiletteries were complete, the bath robe present. The service is excellent, the breakfast delicious and with a variety of choice. We had dinner at the top floor restaurant and were not impressed by the food and found it overpriced. They probably charge for the view.
1 nacht verbleven in april 2024
Reactie van Şirin AK / Guest Experience Manager op 8 apr 2024
Dear Jeanna,Thank you for choosing Akra Hotel for your recent stay and taking the time to share your feedback with us. We are delighted to hear that you found the room comfortable and spacious, with a great sea view. We strive to provide a relaxing and enjoyable experience for all our guests.Your compliments about the completeness of the toiletries and the presence of bathrobes are greatly appreciated. We are also pleased to hear that you found our service excellent and enjoyed the delicious variety of choices at breakfast.Rest assured, we take your feedback seriously and will address this with our culinary team to ensure improvements are made.We understand your concern about the pricing and its correlation with the scenic view. We assure you that our prices are reflective of the quality of ingredients and service provided, rather than solely for the view. Nonetheless, we will take your feedback into consideration for future adjustments.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back to Akra Hotel in the future and provide you with an even more enjoyable stay.Warm regards,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

Mary Desiree, Vancouver

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel lovely staff l! I had a great wonderful stay
2 nachten verbleven in februari 2024
Reactie van Şirin AK / Guest Experience Manager op 7 apr 2024
Dear Mary,Dear Joern,First of all, thank you for choosing Akra.Thank you for your full score review.We are very glad that you had a nice stay in our hotel and were satisfied with our service quality.We hope to welcome you again as soon as possible.Best regards,Şirin AKGuest Experience Manager

10/10 – Uitstekend

ML

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay!!
4 nachten verbleven in april 2024
Reactie van Şirin AK / Guest Experience Manager op 7 apr 2024
Dear Marline,First of all, thank you for choosing Akra.Your full-point evaluation made us very happy and motivated.We are very glad that you had a nice stay in our hotel.We hope to welcome you again as soon as possible.Kind regards,Şirin AK Guest Experience Manager

8/10 – Goed

Joern

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Şirin AK Guest / Experience Manager op 7 apr 2024
Dear Joern,First of all, thank you for choosing Akra.Thank you for your evaluation.If you need anything during your stay, you can always ask our Guest Experience team.We hope to ensure your full satisfaction on your next stay.Best regards,Şirin AKGuest Experience Manager

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
beautiful pools - heated!
4 nachten verbleven in maart 2024
Reactie van Şirin AK / Guest Experience Manager op 5 apr 2024
Dear Guest Thomas,Firstly, thank you for choosing Akra.We are happy that you are satisfied with our heated pools.Your satisfaction is important to us.We look forward to welcoming you again.Best Regards,

10/10 – Uitstekend

YAN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice cliff view
1 nacht verbleven in april 2024
Reactie van Şirin AK / Guest Experience Manager op 5 apr 2024
Dear Yan,Thank you for choosing Akra Hotel!It's great to see that you enjoyed the hotel's view.We will be always happy to host you here at our hotel.Best,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

Begüm

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in maart 2024
Reactie van Şirin AK / Misafir Deneyimi Müdürü op 5 apr 2024
Değerli Misafirimiz Begüm Hanım,Öncelikle Akra'yı tercih ettiğiniz için teşekkürler.Konaklamanızdan memnun kalmanız ve vaktinizi ayırıp tam puanlı değerlendirme yapmanız bizleri çok mutlu etti.Sizi tekrar ağırlamaktan memnun oluruz.Tekrar görüşmek dileğiyle.Saygılarımla,

10/10 – Uitstekend

Dong Trieu

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very positive surprise particularly for the amazing hotel facilities including indoor/outdoor pools, spa with hammam and rooftop bar. The surrounding area has a lot of nice bars, cafes and restaurants although it takes 45min to walk into the old town or a 10min bus ride.
3 nachten verbleven in maart 2024
Reactie van Şirin AK / Guest Experience Manager op 3 apr 2024
Dear Dong Trieu,Thank you for being our guest here at Akra Hotel!We are so happy to see that you enjoyed the hotel amenities such as spa area, pools, rooftop bar and the location of the hotel.We will be so happy to host you again at Akra!Best,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

Elem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Immer noch beste Hotel in Antalya
6 nachten verbleven in maart 2024
Reactie van Şirin AK / Guest Experience Managerin op 3 apr 2024
Lieber Gast,Wir freuen uns sehr, dass Sie einen schönen Aufenthalt hatten.Es ist schön zu hören, dass Sie eine schöne Zeit in unserem Hotel hatten!Es freut uns ganz besonders, dass Ihnen unser Hotel so gut gefällt und Sie es stets als das Beste empfinden!Beste grüße,Şirin AK / Guest Experience Managerin

10/10 – Uitstekend

Saksham

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location and amenities.
1 nacht verbleven in maart 2024
Reactie van Şirin AK / Guest Experience Manager op 2 apr 2024
Dear Saksham,Thank you so much for choosing Akra Hotel.It's great to hear that you enjoyed the location and amenities of our hotel!We are so happy to get you full points.We look forward to host you once again.Best,Şirin AK / Guest Experience Manager

10/10 – Uitstekend

Rolf

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Das Personal ist Extraklasse!
7 nachten verbleven in maart 2024
Reactie van Şirin AK / Guest Experience Manager op 2 apr 2024
Lieber Rolf,Zunächst einmal vielen Dank, dass Sie sich für Akra entschieden haben.Ihre volle Punktebewertung hat uns sehr gefreut und motiviert.Wir freuen uns sehr, dass Sie mit der Servicequalität unserer Teams zufrieden waren.Als Familie Akra hoffen wir, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Beste grüße,Şirin AKGuest Experience Manager

10/10 – Uitstekend

Mireille

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hébergement très complet avec une magie vue.
2 nachten verbleven in maart 2024
Reactie van Şirin AK / Guest Experience Manager op 2 apr 2024
Chère Mireille,Tout d'abord, merci beaucoup d'avoir choisi Akra.Nous sommes très heureux que vous ayez apprécié la vue sur Acra et que vous ayez été satisfait de votre séjour.Merci beaucoup de nous avoir récompensés avec votre évaluation complète.Nous espérons vous accueillir à nouveau dans notre hôtel le plus rapidement possible.Cordialement,Şirin AKGuest Experience Manager

2/10 – Ontzettend slecht

Bahar

Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
Mein Zimmer war klein und ein Tag nicht rückerstattet nie wieder buche ich das Dan waren die so frech und haben mich in ein Mini Zimmer rein gesteckt und jeden Tag gesagt sie bekommen ein neues so Liederabend das ich früher weg bin von da
6 nachten verbleven in maart 2024
Reactie van Şirin Ak / Guest Experience Manager op 1 apr 2024
Lieber Gast,Zunächst einmal ein Hallo vom Akra Hotel.Wir weisen darauf hin, dass allen unseren Gästen die Zimmer entsprechend ihrer Reservierung zugewiesen werden.Sie haben den Raum erhalten, den Sie geschaffen und für sich reserviert haben.Wenn Sie Ihre Reservierung stornieren und eine Rückerstattung erhalten möchten, ist dies nur über Expedia möglich. Das Rezeptionsteam unseres Hotels kann bei Rückerstattungen nicht behilflich sein.Wenn Sie während Ihres Aufenthalts Hilfe oder Unterstützung benötigen, haben wir ein Guest Experience Team, das Deutsch spricht und Ihnen weiterhilft. Wir wünschen, dass Sie sich mit uns in Verbindung setzen, damit wir Ihnen die notwendigen Erläuterungen geben können.Sollten Sie dennoch Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung.Mit freundlichen Grüßen,Şirin AkGuest Experience Manager

10/10 – Uitstekend

Sinan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundlicher und aufmerksamer Service. Qualitativ hochwertige umd authentische Gerichte, sehr frisch und schmackhaft. Fitness Center mit guter Auwahl. Super Lage und tolle Aussicht sowohl im Aussenrestaurant als auch an den Pools.
6 nachten verbleven in maart 2024
Reactie van Şirin AK / Guest Experience Managerin op 31 mrt 2024
Lieber Sinan,Vielen Dank, dass Sie sich für Akra entschieden haben und für Ihren freundlichen Kommentar!Wir freuen uns sehr, dass Sie eine hervorragende Erfahrung bei Akra Hotels gemacht haben. Wir hoffen, Sie bald wieder für einen weiteren angenehmen Aufenthalt bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Şirin AK / Guest Experience Managerin

10/10 – Uitstekend

Jeanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
great location and an excellent hotel. Quiet spacious room with the sea view and the balcony. Delicious breakfast. We did not have time to try their pool, but looks appealing
1 nacht verbleven in maart 2024
Reactie van Şirin AK / Guest Experience Manager op 31 mrt 2024
Dear Jeanna,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at Akra Hotels and found our location to be great. It's wonderful to know that you appreciated the quiet and spacious room with a sea view and balcony, as well as the delicious breakfast. We hope you'll have the opportunity to try out our pool during your next visit, as we believe it adds to the overall experience. We look forward to welcoming you back soon!Best,Şirin AK / Guest Experience Manager