Geplaatst op 12 dec. 2022
Terrible customer service, when complaining we were made to think we were in the wrong. They didn’t clean our room once after asking/calling multiple times daily! The wifi is terrible/non existent. You almost gave my friend food poisoning from raw chicken! Nothing is good about this hotel, it stinks of smoke (even in the non smoking rooms). Will never come back, stay away from this place!
Opmerking van Hotelbeheer
3 jan. 2023 door DalalHotelbeheer
Dear valuable guest, Thank you for taking the time to share your valuable feedback. It certainly encourages us to perform better services. We are sorry for not being able to meet your expectations. Please note that we have carefully read your comment and are immediately attending to its rectification so that it does not occur again. We would be honored to welcome you again in the near future. Yours Sincerely, Dalal Ali