Geplaatst op 27 mrt. 2024
Staff was friendly, greeting us with us with smiles every morning. The hotel location is good, and within walkable distance to many malls, bus stops and train stations.
However, there are some improvements to be made to the hotel rooms. The doors in the room are difficult to close quietly. The handle on the toilet door could not be turned, and cabinet doors do not have dampers on them. This results in loud slamming noises which can be heard across rooms. This can be quite irritating especially if your room neighbours come in late.
Opmerking van Hotelbeheer
28 mrt. 2024 door Cate, Amari HostHotelbeheer
Dear Denyse, I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. It's always nice to hear encouraging words, especially when they come from the ones that matter the most—you! The hotel team has discussed your remarks in order to appreciate the excellent guest experiences we delivered. I'd like to thank you once more for taking the time to leave a comment. I will pass this comment to relevant department in order to prevent this kind of situations happen again. At Amari Bangkok we continue strive delivering a refine service to all of our guest. We look forward to meeting you again soon.