- Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel, the food, the staff everything was perfect!
Kies voor datums na 2020-01-21. Probeer je datums bij te werken om de prijs voor je reis te zien.
The hotel was excellent and so far during my 6 month stay in Spain by far the best one yet. When entering the hotel you'll find yourself in a breathtaking lobby which is calm. The man at the reception was really nice and had a chat with us before handing us over the key card. When we made our way to the room, an elevator with view on the lobby would take you upstairs where you'd find yourself in another beautiful and calm hallway. The room was truly astonishing. All the rooms had a doorbell, a very convenient light system which also included buttons for room service and even a privacy mode so the employees wouldn't disturb you. The hotel was recently renovated and also we were victims of yellow water coming out of the sink. The manager left me a personal note in which he apologized for the inconvenience and he offered us a room move. We got an upgrade and it was a great experience. The beds are something else. Probably one of the most comfortable beds you could get today. The bathroom amenities were on point as well and the hotel has a decent sustainability program. The drinks at the bar were delicious and the spa and gardens were very relaxing and beautiful. Bear in mind, this hotel is quite far away from the city center so I would recommend booking it when you need to go zen mode. This is a very calm and relaxing place. So far, this has been the best 5 star hotel I visited and reviewed. Thank you Fairmont Rey Juan Carlos I.