Op basis van 3 geverifieerde beoordelingen

3,7 / 5
3,7 Hygiëne kamer
4,3 Service & personeel
3,3 Staat hotel
Geverifieerde beoordelingen van Expedia
4 / 5
door een geverifieerde reiziger uit TORONTO

Geplaatst op 14 mrt. 2024
Old furniture Closet door not working Light switch malfunctioning Overall very old furniture
Opmerking van Hotelbeheer
14 mrt. 2024 door Albert LopezHotelbeheer
Dear Diana,Thank you for taking time to write a review of your recent experience. Your opinion matters a lot to us. We will work to improve our facilities as we wait for your return to Barcelona. Best regards,Albert LopezHotel Manager
3 / 5
door een geverifieerde reiziger

Geplaatst op 29 feb. 2024
The hotel house keeping is great but water was 1 bottle for 4 daya and without kettle. Its not very nice. The redt of others were good.
Opmerking van Hotelbeheer
1 mrt. 2024 door Albert LopezHotelbeheer
Dear Wan Shu,Thank you for taking the time to leave your feedback on your stay in our hotel. We are glad to know that you had a pleasant stay with us. However, we regret that you were not fully satisfied with other aspects of your stay. We do have a number of items available for our guests (including iron and kettles) at our reception. We encourage our guests to request whatever they need during their stay, and we will do our best to accommodate every request and offer the best service possible. Regarding the water bottle, we provide a complimentary bottle as a welcome gesture, and that's why it is not replenished daily. We apologize for any confusion this may have caused. We hope that this may provide some clarity on this matter. It would be a pleasure to have you return in the future.Best Regards,Albert LopezHotel Manager
4 / 5
door een geverifieerde reiziger

Geplaatst op 17 feb. 2024
Opmerking van Hotelbeheer
19 feb. 2024 door Albert LopezHotelbeheer
Muchas gracias Celia, por tu estancia y por la valoración.Un saludo,Albert LópezDirector