It was infested with bed bugs, no wayer pressure and the blow dryer almost caught on fire
Opmerking van Hotelbeheer
23 mrt. 2024 door Hotel ManagementHotelbeheer
Dear Joseph, Thank you for dedicating the time to share your feedback. We are committed to ensuring that every guest enjoys an outstanding travel experience. We sincerely apologize for falling short of your expectations. We aim to uphold high cleanliness and pest control standards to ensure a clean and comfortable environment for all our guests. To better serve you during your next visit, we will arrange for your room to undergo a professional inspection and treatment as a precautionary measure. Also, we regret regarding the blow dryer incident, which posed a potential hazard. We are taking appropriate measures to prevent such occurrences in the future. Your business is important to us, and we would be grateful for the opportunity to welcome you back and provide you with a superior experience.Sincerely,Hotel Management