Op basis van 901 geverifieerde beoordelingen
2,6 Hygiëne kamer
3,1 Service & personeel
2,7 Comfort kamer
2,3 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger uit Kent
Geplaatst op 7 apr. 2024
Had to be one of the worst motels I've ever stayed at. The only good thing about it was the staff, they were great, the motel itself - really nothing good to say about it. Can't believe Motel 6 would have their name on it in that condition. I will never again trust the Motel 6 name.
Opmerking van Hotelbeheer
17 apr. 2024 door Nancy Y.Hotelbeheer
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
Opmerking van Hotelbeheer
18 apr. 2024 door Brand Experience TeamHotelbeheer
Hi Shankar, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
door een geverifieerde reiziger
Geplaatst op 4 apr. 2024
Bathroom door knob was haning on the inside of the door, as though it had been kicked in. Tobacco on window sill. Prescription glasses under the bed. Cigarette burns in curtains.
Opmerking van Hotelbeheer
17 apr. 2024 door Nancy Y.Hotelbeheer
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
door een geverifieerde reiziger
Geplaatst op 3 apr. 2024
The walls has filth all over them and shower walls. There were no bed covers, meaning bedspread or comforters. One of the beds didn’t have a bottom sheet. There were no towels or pillows…we got them after we checked in. All linens, towels were dingy and unclean looking! Only a smidge of toilet paper was in the bathroom. Had to go to front desk to get some. I had to ask for ice bucket. Curtains were half falling down. The description said there was a refrigerator but there wasn’t. Also, no coffee pot in the room or lobby. No microwave. Filth outside along building and sidewalks. Load music after midnight for hours. No phone to contact front desk. Smoke detector half hanging off the wall. Fan vent in bathroom half hanging off the wall. No chairs or luggage holders, no hangers in the room. Being disabled it wasn’t handy to have to go back and forth. They couldn’t even print a receipt! I was told take a picture of it. Another thing it seemed like with the manager of the place had their whole family staying there. Many were from the reservation. I recognized the license plate numbers. We’ve stayed at other Motel 6’s and it’s never been this terrible!!
Opmerking van Hotelbeheer
17 apr. 2024 door Nancy Y.Hotelbeheer
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
door een geverifieerde reiziger
Geplaatst op 2 apr. 2024
The builing and facility are bad even WORST i’ve ever encountered. The room that we had was dirty.
Leaking sink made the water all over the bathroom.
There was no towels given.
I’ve stayed at many Motel 6 in different states and they are good even some are great place to stay, but this one is horrible enough to give you nightmare.
My advice is DO NOT go this this motel.
Just find another one in Billings area.
Opmerking van Hotelbeheer
11 apr. 2024 door Brand Experience TeamHotelbeheer
Hi Aang,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
door een geverifieerde reiziger
Geplaatst op 30 mrt. 2024
door een geverifieerde reiziger
Geplaatst op 28 mrt. 2024
Opmerking van Hotelbeheer
12 apr. 2024 door Brand Experience TeamHotelbeheer
Hi Eduardo, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
door een geverifieerde reiziger
Geplaatst op 23 mrt. 2024
The manager is a lier every time i come the after reservation she canceleds it the tells me there is nothing available smh i never been so insulting in my life after i spend my money to stay
Opmerking van Hotelbeheer
3 apr. 2024 door Brand Experience TeamHotelbeheer
Hi Joey,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
door een geverifieerde reiziger
Geplaatst op 21 mrt. 2024
Opmerking van Hotelbeheer
4 apr. 2024 door Brand Experience TeamHotelbeheer
Hi Shelby, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6
door een geverifieerde reiziger
Geplaatst op 20 mrt. 2024
I believe there is a new breed of cockroach that is completely unique to this location. I would suggest getting it verified by an esteemed member of the scientific community but there is indeed a very unique set of circumstances occuring at this location that would facilitate the evolution of a unique species!
Opmerking van Hotelbeheer
26 mrt. 2024 door Brand Experience TeamHotelbeheer
Hi Jeremy,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6
