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Beoordelingen van Omni Parker House

4 out of 5
Omni Parker House
60 School St, Boston, MA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 1584 van 2585 beoordelingen" "
Gastenscore: 8 - Goed. 587 van 2585 beoordelingen" "
Gastenscore: 6 - Redelijk. 226 van 2585 beoordelingen" "
Gastenscore: 4 - Matig. 129 van 2585 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 59 van 2585 beoordelingen" "

9,0/10

Netheid

9,4/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kristie, La Crosse

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff ALL made me feel welcome. From extra water to the room, to food in the pub, to directions or restaurant suggestions they were great. Room was clean. I needed a microwave and they provided one before a marathon. Would stay again. THANKS EVERYONE at OMNI Parker House. Great Boston Marathon stay. Thanks for the extra food too.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and great location for whole family.
1 nacht verbleven in april 2024

10/10 – Uitstekend

melissa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service by staff and nicely centrally located to all areas of Boston it seemed
2 nachten verbleven in april 2024

8/10 – Goed

Timothy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Older hotel with older decor and rooms, but nice. Very friendly staff. My only complaint was the $30 per day "destination charge" added to the room price. After booking, I did get an written explanation that it included a $10 credit to the hotel restaurant, a free bottle of water, and free wifi. Okay, that is the way of the world now. But I did eat at the restaurant and when I checked out, no credit on the bill. When I asked about it, desk staff were confounded but eventually gave me a $10 "guest complaint" adjustment. Look, if you are going to surreptiously have a higher room cost through a "destination charge", at least have the good graces to honor what you say it covers.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property has so much charm and character. In a great part of the city.
2 nachten verbleven in maart 2024
Reactie van David op 17 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

2/10 – Ontzettend slecht

Holly

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First, the room was tiny and stuck back in a corner with no light what so ever. The elevator kept us up all night. Finally, we saw mice running around the lobby. They did refund the destination fee. They also refunded Expedia $100; but, I now have to chase Expedia for the $100.
1 nacht verbleven in april 2024
Reactie van David op 17 apr 2024
Thank you for your feedback. Please accept our sincerest apology for the experience that you had. Your feedback has been shared with the appropriate team to improve our overall service. Thank you for staying with us. Best, Guest Relations Manager

8/10 – Goed

Junko, Port Moody

Positief: Personeel en service
Negatief: Netheid
4 nachten verbleven in april 2024
Reactie van David op 18 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Kathryn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel with places to sit in the lobby, convenient coffee shops and walgreens nearby and plenty of great dining within walking distance. The door between adjoining rooms is not sound-proof. Shower a little hard to use and curtain awkward, but these were minor issues. Very comfortable bed.
3 nachten verbleven in april 2024
Reactie van David op 17 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

2/10 – Ontzettend slecht

Abel

Negatief: Personeel en service
2 nachten verbleven in april 2024
Reactie van David op 18 apr 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

4/10 – Matig

Timothy

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Tiny tv. maybe 24". I had to ask for a different room as the first one was a mile from the elevator and then climb 6 steps to get to the room (ridiculous). Used coffee bags in coffee maker tank which resulted in clogging and water/coffee all over the table. Very noisy ac/heating unit, room was either too hot or too cold. Restaurant closes at 2 pm. why bother opening at all? You must leave the property for Dinner unless you want pub food or room service Last but not least, it was over $600.00 per night. Marathon "rates" as all hotels rob the runners in order to be close to the finish line. The Omni is at least 1/2 mile from the finish. Least I forget they did offer brown bananas and warm bottled water after the race. Terrible experience....Never again!
4 nachten verbleven in april 2024
Reactie van David op 16 apr 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The staff were all great at the front desk and so were the luggage people. The parking valets were also very good. But, the first room had a tub in poor condition with flaking near the drain. We moved to a second room which had a better tub but the bathroom mirror was in poor shape. There were no surfaces in the bathroom to put anything like a makeup case on it. The lighting wasn't adequate.
4 nachten verbleven in april 2024
Reactie van David op 16 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

Viktorija

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Staff very friendly. But very outdated hotel.
1 nacht verbleven in april 2024
Reactie van David op 16 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

Patrick

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van David op 17 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Masashi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to Boston Common
1 nacht verbleven in april 2024
Reactie van David op 16 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

6/10 – Redelijk

Hans

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The property is dated and needs maintenance. Excellent Staff. Excellent location. Excellent restaurant and bar.
2 nachten verbleven in april 2024
Reactie van David op 16 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van David op 17 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

Albert

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not bad at all.
2 nachten verbleven in april 2024
Reactie van David op 15 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Norihiro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van David op 16 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

4/10 – Matig

Michael

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walls are paper thin. You can hear every conversation your neighbor has. Pray you aren’t near the elevator machine rooms.
1 nacht verbleven in april 2024
Reactie van David op 15 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

Susan

1 nacht verbleven in april 2024
Reactie van David op 15 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Ruth

Reisde met partner
Beautiful hotel, best clam chowder inside the hotel bar, excellent location, walking distance to everything!
2 nachten verbleven in april 2024
Reactie van David op 15 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Lindsey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van David op 15 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

Sara, Basalt

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Great location. Small rooms.
1 nacht verbleven in april 2024
Reactie van David op 15 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

Christina, Ferndale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in a convenient location to public transportation.
4 nachten verbleven in april 2024
Reactie van David op 11 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

6/10 – Redelijk

McKenzie

Zakenreiziger, Reisde met partner
Positief: Personeel en service
The staff that checked us in was amazing! The hotel itself is old and wasn’t as cleanly as I’d hoped for. We had someone else’s hair all over our bathroom floor and the room smelled a little. But the staff was very friendly!
1 nacht verbleven in april 2024
Reactie van David op 11 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

William, Cordova

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van David op 11 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

4/10 – Matig

Marc-Antoine

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at your hotel for two nights. We traveled from Montreal with a baby and could not check in until later after our arrival because of your computer system that was not working properly (I believe your system started working only after 5PM). The only thing that was said to us a few times was to enjoy the day and go outside and try checking in at other times. Like if it was normal, nothing else was proposé to us. We don't except those type of answers when we are attending a 4 star hotel. After traveling for 6 hours and waking up early with a baby, we expected help and more understanding and options from you than saying to go outside and enjoy the day. The waiting time and the extreme long waiting line to check in afterwards was insane. It was also told to us that we would receive a mail from the hotel about this situation. We still have not received anything yet. Apart from that, we had to call for a mini fridge in the room cause the one that was suppose to be there was not. Again we have a baby and stuff to put in the fridge. We don't expect that in a 4 star hotel, whatever the room size is. Also, the bath was not draining properly and it was really unpleasant. That is not normal.
2 nachten verbleven in maart 2024
Reactie van David op 11 apr 2024
Thank you for your feedback. Please accept our sincerest apology for the experience that you had. Your feedback has been shared with the appropriate team to improve our overall service. Thank you for staying with us. Best, Guest Relations Manager

10/10 – Uitstekend

Felipe Humberto Águila

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El hotel tiene ese espíritu de inmueble antiguo e histórico. Lugar que te hace sentir en casa, cómodo, evoca buenas cosas. Repetiría si regresara a Boston.
5 nachten verbleven in april 2024
Reactie van David op 10 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Richard at the front desk was absolutely amazing! All the staff was so friendly. The hotel room was was so nice. Highly recommend this hotel. I will definitely be coming back! ⭐️⭐️⭐️⭐️⭐️
1 nacht verbleven in april 2024
Reactie van David op 10 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

Noel

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was amazing. The hotel was clean, and had a great vibe. We will be back
1 nacht verbleven in april 2024
Reactie van David op 10 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to walk to many attractions, even TD Garden.
2 nachten verbleven in april 2024
Reactie van David op 9 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

matthew

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Historic hotel. But was placed in a room on second floor. It was loud from street and someone in halls or adjacent room must have been a heavy smoker
4 nachten verbleven in april 2024
Reactie van David op 9 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

Melinda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super location in the middle of everything, with easy access to all subway lines. comfortable and clean. convenient coffee shop and store attached with great gifts. super comfortable bed. I've stayed here before and will stay here again.
2 nachten verbleven in april 2024
Reactie van David op 9 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Cindy

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location!
3 nachten verbleven in maart 2024
Reactie van David op 9 apr 2024
Thank you for staying with us. Your feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Anders

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of history
4 nachten verbleven in april 2024
Reactie van David op 11 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

Rex

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van David op 9 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its Boston! Best city in America
1 nacht verbleven in maart 2024
Reactie van David op 4 apr 2024
Thank you for staying with us. Your feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

ALVINA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a wonderful find, very comfortable, clean, and convenient. Staff were friendly, helpful and polite. I truly enjoyed my stay here.
3 nachten verbleven in maart 2024
Reactie van David op 4 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

BURCU

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice
3 nachten verbleven in maart 2024
Reactie van David op 4 apr 2024
Thank you for staying with us. Your feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

chun jing

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s our first time to visit Boston. Our flight arrived very early morning. We decided to see if we can drop our luggage at the hotel first. The front desk staff Peter grated us warmly. He offered us to see if our room is ready. We had the opportunity to check in earlier and start to tour the city. All the staff we have encountered through our stay are very friendly and helpful. A big thanks to Peter! The hotel has a ‘histology gallery’. There are so many histories and stories about Omni Parker. It worth a visit. I will definitely stay here again if I have a chance to visit Boston.
2 nachten verbleven in maart 2024
Reactie van David op 4 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

Jeffrey, Winooski

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great location! I know the property is very old and trying to preserve some of the history but it’s very outdated in a lot of areas
1 nacht verbleven in april 2024
Reactie van David op 4 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Most friendliest employees
1 nacht verbleven in april 2024
Reactie van David op 3 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van David op 4 apr 2024
Thank you for staying with us. Your feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

ANDREA, San Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff!
3 nachten verbleven in maart 2024
Reactie van David op 3 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

Lisa, West Grove

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a very nice stay. Staff was always very helpful and courteous. Room was on the smaller side but fine. Bathroom was a bit too cramped, but that's to be expected in an older hotel.
3 nachten verbleven in maart 2024
Reactie van David op 1 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Katie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfectly located
2 nachten verbleven in maart 2024
Reactie van David op 1 apr 2024
Thank you for staying with us. Your feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Janet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The valet service is pricy but, very convenient and fast. Area is wonderful.
1 nacht verbleven in maart 2024
Reactie van David op 1 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

rachel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was perfect for our family with two young children. The rooms are a bit dated, but the location was great. Central to where we wanted to go on this trip. (Playgrounds (#copslide), common, Newbury St, Children’s Museum, North End is all walkable. We absolutely loved the breakfast in the lobby restaurant. By the time we left after three mornings, I felt like the coffee and orange juice lady had become a family friend. I recently stayed in Boston somewhere else and wanted to leave my hotel in the morning to come back here for the breakfast experience.
3 nachten verbleven in januari 2024
Reactie van David op 1 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Zhanna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay in Boston.
1 nacht verbleven in maart 2024
Reactie van David op 1 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place to stay
2 nachten verbleven in maart 2024
Reactie van David op 1 apr 2024
Thank you for staying with us. Your feedback are greatly welcomed and appreciated! Best, Guest Relations Manager