Geplaatst op 18 mrt. 2024
The good:
This hotel's location is the best thing going for it. Located right around the corner from TD Garden, and within a short walking distance of the North End, Faneuil Hall, Boston Common etc. it's a no brainer choice if you're in town for an event or to see the sites.
Although there is no onsite parking, the hotel works with a garage a couple blocks away to offer overnight parking at a discounted rate of $40usd/day. The hotel provides vouchers and charges you directly, which is one less thing to do when you leave.
Outside of that the rooms are very compact, but offer very comfortable beds/linens and a decent size shower considering the size of the room as well as the basics like a mini fridge, iron and safe to help make the most of your trip. The room is also stocked with a variety of snacks/beverages, each with a hefty pricetag.
The not so good:
The rooms are LOUD. Whether it's noise from the street, the hallway or adjacent rooms you will hear all of it.
The glass in our room's window was broken, the sheets had tears in them and the bath robe had a hole. This didn't ruin the stay, but not what you expect from a 4-star hotel.
House keeping did a good job overall, but consistently missed food on the ground that was there before I checked in.
Opmerking van Hotelbeheer
19 mrt. 2024 door Director of OperationsHotelbeheer
Dear Mitchell, Thank you for highlighting our prime location and convenient parking arrangements. Despite their compact size, we are delighted you found comfort in our well-appointed rooms. We are sorry to read about the noise and any inconvenience you experienced. Rest assured, your feedback is invaluable for our continuous improvement. We appreciate your acknowledgment of our diligent housekeeping team and assure you we will address the noted issues promptly. We look forward to welcoming you again and ensuring an even more pleasant stay.Best Regards,Katelyn KeefeDirector of Operations