Tweepersoonskamer, en-suite badkamer | Gratis wifi, beddengoed

Beoordelingen van The Crown Inn - By Blunt Bars

3 out of 5
The Crown Inn - By Blunt Bars
63 Bristol Rd, Bristol, England

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 48 van 118 beoordelingen" "
Gastenscore: 8 - Goed. 29 van 118 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 118 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 118 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 118 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

6,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Rita

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The whole property was tired and dirty. At the top of the stairs was a pile of dirty bed linen and bath towels throughout the day, the milk for breakfast/coffee was a 2 litre carton in a refrigerator balanced precariously on a small table on the landing. one of the two single beds in the room had a plywood board under the mattress presumably because the bed was broken, decided not to have a shower. This is an old building and I appreciate the rising costs today make running a hotel difficult, but there are simple things that can be done to improve the guests experience.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Alice

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Horrendous smell of sewage through out the rooms and a dirty shared toilet. A let down as you can see the cleaners add a nice touch trying to make the room feel personal with filter coffee and snacks.
2 nachten verbleven in januari 2024
Reactie van David op 9 mrt 2024
Hi Alice, we are very sorry to hear this. Its a shame you didn't speak to a member of the team. The toilet is shared between two rooms and is cleaned twice daily, if we had known it was dirty from a previous guest we would of had it cleaned again. The room shouldn't smell of anything, again this would of been better to of spoken to us during you visit so we could of looked in to any issues for you.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and welcoming staff. Tidy and clean rooms with extras In. Walking distance to shops and train station. Would stay again and definitely recommend

10/10 – Uitstekend

Lea Kristin

3 nachten verbleven in januari 2024

6/10 – Redelijk

David

Reisde met partner
The centrally heated room was very comfortable bed,good shower and visibally clean rooms.Breakfast only continental no cooked available! Limited evening menu due to staff holidays.
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

craig

Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Avoid Avoid Avoid!!!!!!!! Unless you dont like sleeping. Tried to stay here before christmas and unfortunatley had to leave the hotel a few hours into our stay. In general it was ok at best but the noise that is generated from the pub below is unbearable especially if there is a band / karaoke going on. It was so loud that the whole room was shaking and you were unable to hear the tv even at full volume. We had no warning that this was the case with these rooms not even at check in was it mentioned. In later emails i was told its all over there social media, im assuming that they have live bands on but surely this level of disruption should be clear to the customer when purchasing the rooms. We had to leave at 10.30pm and drive home as sleep was impossible. Tried to get a refund or even a goodwill gesture as this clearly isnt advertised anywhere on expedia or on the room discriptions but have been met with total unprofessionalism from both the hotel and expedia. How anyone can think this level of noise is acceptable when people book a room to sleep in is beyond me. The easiest thing to do when they have these events on is not book the rooms out and then the problem is solved. I would also avoid expedia who are totally useless. There is no protection for the customer and the customer service is dreadful. Luckily i didnt pay a huge amount for this room £80 but others may not be so lucky.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A real gem!
I missed check in by 5 hours as I arrived at 3am! I was welcomed warmly and shown to my room despite the time. The room was great, so warm and comfy and the in room cereals and snacks were fantastic, and the bathroom had everything you could possibly need in - chain hotels should take note!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Ryan-Marc

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Dillon

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

mary

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very scruffy and smelled of damp, loud christmas parties went on toll past midnight. For the price it was terrible but the staff were all wonderful
2 nachten verbleven in december 2023
Reactie van David op 11 dec 2023
Hi Mary, did you not know you had booked a pub near Christmas? We can't apologize for being busy with parties as that is the main reason we are still in business today. You room was just 165.32 for two nights on a Saturday night located between both Bath & Bristol. You also failed to mention anything to the team while you were here, that's a little sad really as you clearly spoke to the team. Regards,

6/10 – Redelijk

Tony

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I would expect en-suite facilities for the price (significant increase since last year). Evening meal was good value and promptly served. Breakfast facilities in the room suited my early start. Better than breakfast in the foyer last year.
1 nacht verbleven in december 2023
Reactie van David op 8 dec 2023
Hi Tony the room was only 60.04? This is great value for money especially in our area. We do have other rooms available that are en-suite priced from 69, yours was a budget room that had a shared bathroom. Regards, David

6/10 – Redelijk

Matthew

I feel like the property was making an effort but it just wasn’t the right property for us and I feel I could have made that decision better if not mislead by the online advertising. Firstly, I don’t think “free parking” should be advertised just when they mean you may be able to find a parking spot on the side of the main road (by parking halfway up the sidewalk in front of garbage bins) in front of the hotel late at night after enough other people have gone home. It was my fault to be naive enough to book a Friday night at a hotel that has a live band performing until 1145pm, but it meant difficulty getting to sleep earlier. Also the bathroom didn’t have central plumbing, so the toilet was very noisy and we avoided having a shower. The room was also a bit difficult to access with several doors and stairs making it particularly hard with large staircases. There were no staff in the morning, leaving us uncertain what to do with checkout. On the positive side, the local cover band and happy crowd we listened to until 1145pm was a lot of fun (a nice pub to visit if not staying the night), the room well heated and the beds were comfortable.
1 nacht verbleven in november 2023
Reactie van David op 30 dec 2023
Hi Matthew. You had free parking, however for 2 you could of stayed in the car park. We are not a hotel, we are a pub with rooms that does have entertainment for the festive period. All our rooms have central heating, our pub is over 300 years old so the toilets are all electronic, I don't understand how this could be an issue? The stairs are the same age as the building, if you struggle with stairs a call before booking is probably advised. We are glad you like the beds and the bar

8/10 – Goed

Louise

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Eva

1 nacht verbleven in oktober 2023
Reactie van David op 8 dec 2023
Hi can you tell me what you expected from your Single Room, Shared Bathroom at 42.64 that made you mark us 1 out of 5? Regards David

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

T

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Peter

1 nacht verbleven in september 2023

10/10 – Uitstekend

Raviraj

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location to stay
1 nacht verbleven in augustus 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value, everything adequate
Welcome was ok, room was ok, bed largely comfy, shared toilet and bathroom ok, though across the landing to get to them. Breakfast was basic but ok for the cost of the room.
2 nachten verbleven in augustus 2023

4/10 – Matig

Peter

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Let me start off saying the staff is great. They were curious, kind, and as helpful as they could be. The unmentioned shared bathroom, inoperative WiFi the staff didn't know how to fix, and fleas where not great. I've done shared bathrooms and even shared rooms, so it's not that it has a shared bathroom. Willfully withholding information on Expedia is what is so disappointing. I chose this lodging over another because the other had a shared bathroom! I ended up paying more and traveling further away to stay here. The property is for sale, so I doubt it will get any better.
1 nacht verbleven in augustus 2023
Reactie van David op 15 aug 2023
Hi Peter, thank you for your review,the room you booked and description was:Room Type Twin Room, Shared Bathroom (Budget)The business is up for sale as I have been here for 10 years and am looking we are investing in other opportunities so that comment is a little under handed as it was your fault you didn't read what you had booked. We didn't withhold any information, you just didn't read clearly what you had booked. You booked us, there for the location was stated, we didn't move the pub to annoy you to make it further than you wanted to be. We don't have any fleas in pub so I am not sure what you are referring too. I would strongly suggest before booking anywhere you read the room descriptions

8/10 – Goed

Richie

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Chinwe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are clean, staff are amazing, price are so affordable. I will them 5 🌟
1 nacht verbleven in juli 2023

8/10 – Goed

Brian

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Food on choice was excellent a very varied menu at a reasonable price
6 nachten verbleven in juli 2023

10/10 – Uitstekend

Sian

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful rooms & lovely staff, would highly recommend.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Alexandru

1 nacht verbleven in juli 2023
Reactie van David op 30 jul 2023
Hi Alexamdru,please can you give us more feedback, a 6 seems rather low so please can you let us know of anything that made your stay unenjoyable

10/10 – Uitstekend

Dan

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van David op 18 jul 2023
Thank you for your lovely review :)

8/10 – Goed

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There was a continental breakfast in the room which we were not expecting 😀. The shower head was not attached to the wall.
1 nacht verbleven in juli 2023
Reactie van Regards David op 18 jul 2023
Thank you for your lovely review :)

10/10 – Uitstekend

darren

1 nacht verbleven in juli 2023
Reactie van Regards David op 18 jul 2023
Thank you for your lovely review :)

2/10 – Ontzettend slecht

Aidarus

No recommendations
3 nachten verbleven in juli 2023
Reactie van David op 9 jul 2023
Its a little unfair to mark us low because you were to stupid to read the description on a rooms. YOU booked a budget twin room with shared bathroom, road facing. THAT IS WHAT YOU GOT.

8/10 – Goed

Jane

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van David op 18 jul 2023
Thank you for your lovely review :)

6/10 – Redelijk

Mackenzie

1 nacht verbleven in juli 2023
Reactie van Regards David op 18 jul 2023
Thank you for your lovely review :)

10/10 – Uitstekend

Dafydd

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Regards David op 18 jul 2023
Thank you for your lovely review :)

10/10 – Uitstekend

Katie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Someone really cares about guests here
Amazing service and a warm welcome. Great snacks and drinks in room and everything you could need. Inc lovely fresh coffee. Would defo stay again.
1 nacht verbleven in juni 2023
Reactie van David op 18 jul 2023
Thank you for your lovely review :)

8/10 – Goed

Philip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Crown is firmly at the budget end of the accommodation market, but if you're looking for good value you won't be disappointed. My (single) room was clean and comfortable, with decent furniture, including a wash-basin coffee-maker and a quality telly. Being at the front of the building there was some light traffic noise, but the glazing reduced this to a faint swish. Bathroom/WC are shared (as you'd expect at this price point) but were clean and decent. The pub itself is pleasant enough, with a well-stocked bar and a decent choice of food - my steak was just right and the passing plate of fish & chips looked pretty good too. The continental breakfast in-room was somewhat light so a mid-morning top-up will likely be needed. Service was friendly and helpful. Only minor grumble is that I wasn't warned on arrival that the kitchen was about to close, and options in Keynsham reduce rapidly after 9, but I found a curry-house! Yes, I'd stay here again.
2 nachten verbleven in juni 2023
Reactie van David op 18 jul 2023
Thank you for your lovely review :)

6/10 – Redelijk

W

1 nacht verbleven in mei 2023
Reactie van David op 18 jul 2023
We hope you enjoyed your stay with us and look forward to seeing you again soon :)

10/10 – Uitstekend

Luke

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van David op 18 jul 2023
Thank you for your lovely review :)

10/10 – Uitstekend

Amy

1 nacht verbleven in april 2023

10/10 – Uitstekend

Shaktijit

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable. Will come again.
We arrived at night near closing time. Stan was very helpful both on the phone and in person. Easy access and room keycard entry. We had an excellent night rest after a long day (kids slept great). Comfortable beds 1 double 2 singles. We liked the complimentary snack/brekkie items. The place met our expectations for cleanliness. Thank you very much to your team.
1 nacht verbleven in april 2023

6/10 – Redelijk

Linda

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
If you like pub stays, you’ll be fine. Facilities are very basic but for an overnight stay you would be comfortable enough
1 nacht verbleven in april 2023
Reactie van David op 9 apr 2023
HI Linda, please can you let us know what you think was missing in the facilities on your stay please, we always looking to improve but offer a wide range of things:Free WI-FIBar & DiningCar ParkingDirect Links (Train & Bus)Free Toiletries Alarm Clock & Wireless ChargingFree Breakfast PacksFree Bottles of Water from our local streamWe feel we offer more than other places in our area at a good price but if you feel you were missing something please let us know

8/10 – Goed

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place, very old. Bad breakfast.
Quirky pub next to Rugby club in Keynsham. The building is over 300 years old so some rooms do not have mains plumbing (we were in Room 2, the quad room) and have saniflows. This isn’t too bad but does mean the bathrooms smells (we didn’t use it for anything that might smell). The shower cubicle is tiny and shower very weak. But otherwise the room was good. Bed was huge and comfortable, room clean with nice pillows and a wireless phone charger. One point to beware of the Breakfast. During booking on hotels.com, I was offered breakfast for two at a cost of £12. Which I took as it seemed a good deal and I often find pub breakfasts to be good. When we checked in, we were advised that everything we need for breakfast is in our room…individual cornflakes, sealed croissants and jam etc. I was disappointed as this isn’t clear on booking. In addition, signage at the hotel said breakfast was £5 each, not 6. We didn’t eat here but did have a couple of beers before going out out. Staff were very friendly but the pub is tiny so I could see it getting crowded later on at night. Overall a nice place but don’t expect premier inn style rooms, it’s quite dar away from that standard. I would expect a little more for £120 a night (noting we had the biggest room).
1 nacht verbleven in maart 2023

8/10 – Goed

melody

1 nacht verbleven in januari 2023
Reactie van David op 14 mrt 2023
Thank you for your great feedback :)

6/10 – Redelijk

Torbjörn

1 nacht verbleven in december 2022
Reactie van David op 26 jan 2023
Thank you for your feedback, please can you give us more information so we know where to improve. Many thanks

6/10 – Redelijk

Charles

1 nacht verbleven in december 2022
Reactie van David op 26 jan 2023
Thank you for your feedback, please can you give us more information so we know where to improve. Many thanks

10/10 – Uitstekend

George

1 nacht verbleven in december 2022
Reactie van David op 26 jan 2023
Thank you for your great review :)

4/10 – Matig

Joseph

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Breakfast was supposed to be provided. They failed to provide breakfast, but did not offer any rebate, only suggested that I use a cafe somewhere nearby. Also the bedding was insufficient for the cold weather.
1 nacht verbleven in december 2022
Reactie van David op 26 jan 2023
Hi Joseph, I am sorry to hear you didn't get breakfast. I can only assume this is while we was building the breakfast area. The breakfast is free so we wouldn't be able to refund something you didn't pay for in the beginning.

2/10 – Ontzettend slecht

sophie

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Untidy property had to push hotel room door open with my shoulder and that was instruction from staff. No bath towel. Smell in room. Noisey room.
Reactie van David op 26 jan 2023
Hi Sophie, I'm not sure what the smell would of been in the room but did you mention it to any of the team? Towels are easily available, all you had to do was ask. They are in the bathrooms on the lower shelving units. We are pub so noise is to be expected. It is always best to speak to the team before taking to leaving a review, it gives us a chance to put things right for you.

2/10 – Ontzettend slecht

Warren

1 nacht verbleven in november 2022

10/10 – Uitstekend

Colin

1 nacht verbleven in september 2022

6/10 – Redelijk

Greta

Positief: Netheid, personeel en service
Convenient for touring the Bath, Bristol area.
The staff were very friendly and courteous, and it was fine for our 1 night stay. They are very dog friendly, which was our main reason for choosing this accommodation.
1 nacht verbleven in juli 2022

6/10 – Redelijk

Ajeet

Zakenreiziger
Negatief: Netheid, personeel en service en comfort kamer
Disappointing
Huge potential but lot's of little things... 1) No Soap, Shampoo in bathroom (just water in the shower soap dispenser!) 2) Tea tray, cups dirty and used water bottle left in room 3) Showerhead holder does not stay in position 4) Ventilation not easily possible as window won't stay open 5) TV unable to receive basic channels (BBC 1) Friendly staff though
1 nacht verbleven in juli 2022