Geplaatst op 24 mrt. 2024
During my recent stay at Viva Tangerine, I experienced a mix of positives and negatives that I believe potential guests should be aware of.
One of the notable issues I encountered was the behavior of some male staff members. While most of the staff were professional and courteous, there were instances where certain male staff members were overly friendly, especially towards women traveling alone. This eagerness to push themselves on guests was off-putting and, at times, unsettling.
Another aspect that left much to be desired was the quality of the buffet food. While there were one or two meals that were passable, the overall quality was disappointing. Many guests, myself included, found the variety and taste lacking. Additionally, the rooms themselves were outdated, echoing the sentiments of other guests who had stayed there previously.
However, one of the hotel's strengths is its convenient location within the town. The entertainment was really good and It’s 20min from the airport, so if your flight is delayed no rush! It's great to have the option to step out and explore the local food scene, especially since the hotel is situated in an area with several dining options within walking distance. Nonetheless, it's frustrating to pay for food outside the hotel when it's supposed to be included in the all-inclusive package. This discrepancy between expectation and reality regarding food costs can be a significant downside for budget-conscious travelers.
Opmerking van Hotelbeheer
24 mrt. 2024 door Viva Tangerine by WyndhamHotelbeheer
Dear Ravan,We would like to thank you for visiting our resort during your recent vacation here. Thank you very much for taking the time and trouble to bring these points to our attention. Your insightful comments are highly appreciated. Your experience and the information you are providing will help us to continually improve our services.Thank you once again for your comments. It would be a pleasure to welcome you back to our resort in the near future and to show you our improvements.Best Regards,Customer CareViva Tangerine by Wyndham