10/10 – Uitstekend
Mark
Reisde met familie
15 jul 2025
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love coming here. This is our 4th year staying at the Marina Fiesta Resort & Spa. I gave perfect scores in every category. But, I need to address a slight issue we had, but it was resolved to our liking. The past three years, we reserved the Nautical One Bedroom Suite. On Expedia it states it is 1,300 sq. feet and has one bedroom with a living room/couch/kitchen. Since my other son was coming with us in 2025, I decided to book the Nautical Two Bedroom Suite. Now it appears that Expedia changed the description, because it used to say 1,800 sq. feet. Now it does not have that listed. But when we checked in, we were only given two connecting rooms. When we asked the front desk, and I showed her the listed 1,800 sq. feet, she showed me the actual Marina Fiesta website and it showed the sq. feet for the two bedroom was only 1,386 sq. feet. After some back and forth, they made good and gave us a two bedroom suite with a sitting area that included a couch and kitchen area. I see this was recently changed on Expedia.com. I know it once stated 1,800 sq. feet. I would not have booked it had I not thought we were receiving a much bigger suite than the one bedroom I have reserved in 2022, 2023, and 2024.
Mark
8 nachten verbleven in juni 2025
