Een binnenzwembad, 2 buitenzwembaden, parasols voor strand/zwembad

Beoordelingen van Saccharum Resort

5 out of 5
Saccharum Resort
Rua Serra de Água, 1, Calheta

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 510 van 693 beoordelingen" "
Gastenscore: 8 - Goed. 155 van 693 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 693 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 693 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 693 beoordelingen" "

9,8/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jasper

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van BT op 13 mrt 2024
Dear Mr(s). Jasper, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and enjoyed the room view, food experience and the service provided by our friendly team.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service
7 nachten verbleven in oktober 2023
Reactie van Hotel Saccharum op 22 dec 2023
Estimada Sra. Mónica, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e que os nossos serviços corresponderam às suas expectativas. Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

10/10 – Uitstekend

A.M. van der

Positief: Netheid
3 nachten verbleven in november 2023
Reactie van Saccharum hotel op 23 nov 2023
Dear Guest,Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services!Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Ron

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Van A tot Z alles Mega. Hier kom je echt tot rust. Reuze keuze met ontbijt. Uitstraling van het hotel is geweldig Personeel héél vriendelijk. . Goede bedden, heerlijke douche. En wat ook geweldig is, ze halen handdoeken weg bij het zwembad wanneer ze daar van tevoren worden neergelegd. Hier word je toch blij van??!!
5 nachten verbleven in september 2023
Reactie van Bruno Teles op 25 sep 2023
Dear Mr Ron, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to hear that you had a fantastic stay at our hotel and enjoyed in particular our friendly team.All of our staff members are willing to go that extra mile to provide all our guests an excellent stay, in order to achieve and exceed all our guests expectations!It will be a pleasure of welcoming you again for another “Saccharum experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

kurt

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful modern hotel, excellent restaurant.
3 nachten verbleven in augustus 2023
Reactie van Saccharum hotel op 4 sep 2023
Dear Mr. Kurt,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to hear that you had a lovely stay and especially enjoyed our modern design and restaurants.We hope to have the pleasure of welcoming you again for a new "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

10/10 – Uitstekend

Vesela

10/10 – Uitstekend

manuel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk hotel
Het is een heerlijk hotel op een prima locatie. Het hotel beschikt over alle denkbare faciliteiten zoals een fitness, spa, snooker, pingpong tafel, zwembaden en zelfs een squashbaan. Daarnaast is het personeel vriendelijk en het eten heerlijk. Twee mogelijk kleine verbeterpunten zijn het toevoegen van een espresso apparaat op de kamer en iets meer variatie in het enorme ontbijtbuffet.
7 nachten verbleven in februari 2022
Reactie van Bruno Teles op 9 mrt 2022
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to know that you had a marvellous stay and that our facilities, location and friendly team met your expectations. We took note of your constructive feedback and will pass it on to our team. We hope to have the pleasure of welcoming you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Herman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in februari 2022
Reactie van Bruno Teles op 9 mrt 2022
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your rating on your recent stay at Saccharum hotel. We are pleased to know we have lived up to your expectations and that you have enjoyed a pleasant stay with us. We look forward to welcoming you again for another "Saccharum Experience"! Best regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Paulette

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
op!
Met één woord SUPER
7 nachten verbleven in augustus 2020
Reactie van Bruno Teles op 16 aug 2020
Cher client, Nous vous remercions de votre préférence pour le Saccharum Hotel Resort & Spa. Nous sommes heureux de savoir que vous avez apprécié votre visite et nous vous remercions pour vos commentaires sur l'hôtel. Notre objectif principal est de donner à nos clients un excellent service afin d'atteindre et de dépasser vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre Hôtel. Avec les plus chaleureuses salutations et Muito Obrigado! Bruno Teles Directeur de l’hôtel

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het hotel bevindt zich op een top locatie. Zeer goed verzorgd hotel met heel veel facilitieten. De kamers zijn echt top ingericht. Uitzicht is top.
3 nachten verbleven in oktober 2019
Reactie van Ricardo Nascimento op 21 okt 2019
Dear Guest, We would like to thank you for taking the time to write a review about our hotel and to have chosen the Saccharum Resort & Spa for your holiday in Madeira. Our main goal is to provide our guests with an impeccable service and help you create incredible memories of your stay with us. We appreciate every word and we are extremely happy to know had an amazing stay and that our location, facilities and great view contributed in the best way to make your holiday even better. On behalf of the all staff members, a warm thank you and the best wishes. It will be our pleasure to host you again in the near future for another wonderful "Saccharum experience". Best regards and "Muito Obrigado". Ricardo Nascimento Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in juli 2019
Reactie van Ricardo Nascimento op 1 aug 2019
Dear Guest, We would like to thank you for taking the time to write a review on your stay and for choosing the Savoy Saccharum Hotel for your holiday in Madeira. Our main goal is pamper and exceed all our guests expectations, in order for you to offer you unforgettable memories in Madeira and in our hotel. Once again we thank you very much for your review, and we will transmit your message. We hope to see you again in the near future for another "Saccharum experience". Best regards and "Muito Obrigado". Ricardo Nascimento Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Het was top. Echt alles was goed of ever gezegd uitstekend
1 nacht verbleven in juni 2019
Reactie van Ricardo Nascimento op 3 jul 2019
Dear guest, Thank you very much for choosing the Savoy Saccharum Hotel Resort & Spa for your holiday in our beautiful Madeira Island. We are pleased to know you had an excellen holiday on the sunniest place of the island which is the amazing town of Calheta. It is really rewarding for us to know that we have met your expectations. We look forward to welcoming you next time to our unique hotel. Sincerely and "Muito Obrigado", Ricardo Nascimento Director of the hotel

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig verblijf...jammer om weg te gaan naar de
In alles top!!
5 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het totale plaatje was zeer goed. Altijd en overal vriendelijk en behulpzaam personeel en over alles heel netjes.
7 nachten verbleven in juni 2019
Reactie van Ricardo Nascimento op 14 jun 2019
Dear Guest, Thank you so much for taking the time to write a kind review following your recent visit to the Savoy Saccharum Resort & Spa. We were really happy to know you had a wonderful time with us, thoroughly enjoyed your stay, as well as our helpfuland friendly staff Here at the Savoy Saccharum we do make the effort and go that extra mile to offer a personalised service, we do enjoy to pamper our guests and offer you the best holiday experience. We all look forward to having the pleasure of looking after you again in the near future. With warm regards and "Muito Obrigado". Ricardo Nascimento Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een fantastisch hotel met een geweldige spa.ontbijt heel goed. Het ala cart restaurant was niet bijzonder.
4 nachten verbleven in januari 2019
Reactie van Ricardo Nascimento op 27 jan 2019
Dear Guest, We would like to thank you so much for choosing Savoy Saccharum Hotel Resort & Spa for your holiday in our beautiful Madeira Island. We are very proud and pleased of the positive comments and kind words that you addressed to us, regarding our A La Cart, we will pass this information to the F&B department. For sure we will keep doing our best to reach and exceed all our guests expectations and needs. We look forward to have the pleasure of welcoming you back in our unique island and hotel. Warmest regards and " Muito Obrigado", Ricardo Nascimento Hotel Manager

10/10 – Uitstekend

Hilary, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig personeel, zeer behulpzaam ook. De locatie is top!
4 nachten verbleven in oktober 2018
Reactie van Ricardo Nascimento op 30 okt 2018
Lieber Gast, Wir möchten uns sehr herzlich bei Ihnen bedanken, dass Sie das Savoy Saccharum Hotel Resort & Spa zum zweiten Mal auf unserer wunderschönen Insel Madeira gewählt haben. Wir sind sehr stolz und erfreut über die positiven Kommentare und freundlichen Worte, die Sie an uns gerichtet haben. Natürlich werden wir unser Bestes geben, um alle Erwartungen und Bedürfnisse unserer Gäste zu erfüllen und zu übertreffen. Wir freuen uns darauf, Sie zum dritten Mal wieder in unserer einzigartigen Insel und unserem Hotel begrüßen zu dürfen! Herzliche Grüße und "Muito Obrigado", Ricardo Nascimento Hotelmanager

10/10 – Uitstekend

Hans P.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in augustus 2018
Reactie van Ricardo Nascimento op 17 aug 2018
Dear Guest, Thank you for taking your time to write a review regarding the Savoy Saccharum Resort & Spa. We hope you had enjoyed all aspects of your stay with us. It will be an honour to welcome you back in a near future for another experience, With our warmest regards and “muito obrigado”, Ricardo Nascimento Hotel Manager

8/10 – Goed

Maria, Den Haag

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Genieten!
Heerlijk hotel, prachtige kamers en mooi uitzicht vanaf het balkon.
9 nachten verbleven in oktober 2017

10/10 – Uitstekend

Piet, Westende

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super hotel op het mooie Madeira!
Prachtig hotel, heel mooie kamers met super uitzicht, lekker ontbijt, buffetrestaurant iets minder maar wij hadden kamer met ontbijt en gingen meestal naar lokale restaurantjes waar het niet duur is en heel lekker. Zwembad prachtig maar koud! Top hotel, zeker voor herhaling vatbaar!
7 nachten verbleven in oktober 2017

10/10 – Uitstekend

Stefanie, Westende, Belgie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastische familievakanrie
Prachtig, modern design hotel! Heel mooi gelegen. Wij hadden een suite op 8ste verdieping met zijdelings zeezicht. Prachtig zicht, heel mooi ingerichte kamers met aparte slaapkamer. Onze 2 kinderen sliepen op de slaapbank. Genoeg plaats met 4, ruim terras. Wij waren er samen met mijn zus en haar familie en met mijn ouders. Oorspronkelijk hadden we geen kamers dicht bij elkaar maar ze deden al het mogelijke om ons toch een kamer naast elkaar te geven. Buitenzwembad prachtig maar heel koud. Zou toch een beetje verwarmd mogen worden. Ontbijt uitgebreid en lekker. Diner in buffetrestaurant iets minder, niet zoveel keuze en vrij duur in vergelijking met de lokale restaurantjes. Heel lekker gegeten bij Italiaan en New Era op de boulevard enkele minuutjes van het hotel. Jammer dag je moet bijbetalen voor de parking. Een auto heb je zeker nodig want er is niet veel te doen rond het hotel. Wij hadden een prachtige vakantie met de familie en zouden het hotel aan iedereen aanraden!!!
7 nachten verbleven in oktober 2017

10/10 – Uitstekend

André, Nieuwleusen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Revitalisatie
Prettige omgeving, mooie ligging van hotel, strand voor de deur, dichtbij restaurants, autohuur wel aanbevolen! Alle horecavoorzieningen bij het hotel kun je eenvoudig gebruiken, ze zetten de rekening op je kamernummer, de restaurants moet je wel van te voren reserveren! Het Buffet kost ca. €30,00 p.p. excl. drankjes, op woensdagavond is er een optreden van een lokale muziekgroep. Parkeren bij het hotel minimaal € 6,50 p/d
13 nachten verbleven in september 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super locatie. Uitstekend personeel.
Goede locatie, uitstekend personeel. Veel facilities qua food and beverage. SPA uitermate schoon en goed onderhouden. Suite was perfect en uitmuntende service.

4/10 – Matig

Lilly Amai

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024

6/10 – Redelijk

Linda

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Loved the pool area. Its quite a bit of a drive into Funchal, which many of our tours were located. A lot of the workers didnt know how to work the stove. It took about an hour for someone to come and finally figure it out. Must have a car or transportation is hard to come by. Very close to a supermarket, about a 10min walk. If not for the pool and ocean view, i would choose a better situated hotel, as far as convenience to extracurricular activities.
5 nachten verbleven in maart 2024
Reactie van Saccharum hotel op 21 mrt 2024
Dear Mrs. Linda,Greetings from Calheta! First, we would like to thank you for writing a review about your recent stay at Saccharum hotel!We are pleased to know that you had a lovely stay and especially enjoyed the sea views and swimming pools.On this opportunity, we would like to inform that our hotel is located 30min drive from the main city. We provide a daily shuttle for an extra charge of 28 euros per person return and we are happy to book tours for our guests with pick up at the hotel. For this case, we truly regret to hear that we could not meet your expectations on this aspect.Our maintenance team is always available to check our facilities and provide assitance to our guests. We will check this situation internally to try to understand what happened.Despite this, we sincerely hope to have the opportunity of welcoming you again for a new and improved "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

8/10 – Goed

roldig

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
3 nachten verbleven in maart 2024
Reactie van BT op 13 mrt 2024
Dear Mr(s). Roldig, Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and especially enjoyed the room view, food experience and the service provided by our friendly team.We hope to have the pleasure to host you once again in our hotel for another "Saccharum experience"!Warmest regards,Bruno TelesHotel Manager

10/10 – Uitstekend

Egle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to relax, we got a room with the Ocean view that was very nice. Overall fantastic experience, the only one downpoint was food - found it overpriced compared to the quality and restaurants offering that is 5 min away.
4 nachten verbleven in februari 2024
Reactie van Saccharum hotel op 9 mrt 2024
Dear Mr/s. Egle,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a relaxing stay and enjoyed our closeness to the ocean.On this opportunity, we would like to inform that we provide a full selection of dishes based on the Mediterranean and international food, in order to create a pleasant food experience. For this case, we truly regret to hear that we were not able to please you on this aspect and we will share your words with our team. Despite this, we hope to have the pleasure of welcoming you again for a new and improved "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Katarzyna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern and spacious with exceptional customer service. We really enjoyed our stay in a room with sea view, it was simply wonderful. If we ever go back to Madeira this is the hotel will stay in.
7 nachten verbleven in februari 2024
Reactie van Saccharum hotel op 9 mrt 2024
Dear Mrs. Katarzyna, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and especially enjoyed the room comfort, sea views and the service provided by our friendly team.It will be a pleasure to welcoming you again for a new “Saccharum Experience”.Warmest egards,Bruno TelesHotel Manager

10/10 – Uitstekend

Zakupy

3 nachten verbleven in februari 2024

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and the staff were lovely. Can’t recommend enough as the setting is so gorgeous. Excellent breakfast and facilities
2 nachten verbleven in februari 2024
Reactie van Saccharum hotel op 24 feb 2024
Dear Mrs. Catherine, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and enjoyed our breakfast variety and the service provided by our friendly team.Looking forward to welcoming you again for a new "Saccharum Experience". Warmest regards, Bruno Teles Hotel Manager

8/10 – Goed

Idalecio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Superb place to stay Nothing to dislike
1 nacht verbleven in februari 2024
Reactie van BT op 23 feb 2024
Dear Mr. Idalecio, Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are delighted to hear that you had a spectacular relaxing stay and that our team had such a lovely contribute to make it memorable!We hope to have the pleasure to welcome you for another wonderful stay!Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Rene, Dresden

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent accommodation
3 nachten verbleven in februari 2024
Reactie van BT op 23 feb 2024
Cher Mr. Rene,Salutations de Calheta !Merci d'avoir écrit votre opinion sur votre séjour dans l'hôtel Saccharum!Nous sommes très heureux d'apprendre que vous avez passé un séjour fantastique et que vous avez particulièrement apprécié le confort et le service de notre personal.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir, pour une nouvelle «expérience Saccharum».Chaleureuses salutations,Bruno TelesDirecteur de l'hôtel

10/10 – Uitstekend

Sawmaya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
3 nachten verbleven in januari 2024
Reactie van BT op 3 feb 2024
Dear Mr(s). Sawmaya, Greetings from Calheta! First of all, we would like to thank you for your preference once again for our Saccharum hotel.We are delighted to hear that you had a spectacular relaxing stay and that our team had such a lovely contribute to make it memorable!Looking forward to ywelsome you for another wonderful stay!Warmest regards, Bruno Teles Hotel Manager

8/10 – Goed

Werner

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van Bruno Teles op 30 jan 2024
Dear Mr Werner, Greetings from Calheta! We would like to thank you for your rating on your stay at Saccharum hotel. We look forward to welcoming you again for another "Saccharum Experience"! Best regards, Bruno Teles Hotel Manager

8/10 – Goed

Markus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schön gelegenes Resorthotel direkt am Meer. Unbedingt Meerblick buchen, es gibt Zimmer mit tristen Blick zum Innenhof. Die Architektur ist schön, aber sehr düster gehalten. Alberne Aufpreispolitik für SPA, Yogastunden oder Liegen am Infinitypool etc.. Das Buffetrestaurant hat attraktive Preise; die Essenqualität ist gemischt. Freundliches Personal.
13 nachten verbleven in januari 2024
Reactie van Saccharum hotel op 21 jan 2024
Dear Mr. Markus, Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our sea views and the service provide by our friendly team. On this opportunity, we would like to inform that our hotel has a modern design inspired in a sugarcane mill, which we understand could not meet some personal tastes.In regards to our Spa, it includes access to sauna, Jacuzzi, steam room, sensorial showers and a heated pool for an additional charge of 25 euros per person, per day, in order to provide availability and comfort to all of our guests.We have sunbeds available and free of charge for our guests at our rooftop, adults’ only area and at the Beach Club. As an alternative, there are limited places by the infinity pool, in order to offer a more exclusive experience. Even though, we will be happy to share your words with our team. Despite this, we hope to have the opportunity of welcoming you again in the future for a new and improved “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Suyash

3 nachten verbleven in december 2023
Reactie van Saccharum hotel op 9 jan 2024
Dear Mr/s. Suyash,Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are pleased to know that your had a nice stay and look forward to welcoming you again for a new "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

10/10 – Uitstekend

Mariana

1 nacht verbleven in december 2023
Reactie van Hotel Saccharum op 22 dec 2023
Estimada Sra. Mariana, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada!Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

10/10 – Uitstekend

Mariana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hotel Saccharum op 22 dec 2023
Estimada Sra. Mariana, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e que os nossos serviços corresponderam às suas expectativas.Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

10/10 – Uitstekend

Reiner

7 nachten verbleven in december 2023
Reactie van Saccharum hotel op 6 jan 2024
Dear Mr. Reiner, Greetings from Calheta! First of all, we would like to thank you for your preference for Saccharum hotel.We are pleased to hear that you had a lovely stay and enjoyed our services.Looking forward to your next visit!Warmest regards,Bruno TelesHotel Manager

10/10 – Uitstekend

Michael-Anne

7 nachten verbleven in november 2023
Reactie van Saccharum hotel op 22 dec 2023
Dear Mr. Michael-Anne, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services.Loking forward to welcoming you back in a near future for another "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Rita

1 nacht verbleven in november 2023
Reactie van Hotel Saccharum op 8 dec 2023
Estimada Sra. Rita, Saudações da Calheta!Agradecemos a sua escolha pelo hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e esperemos voltar a recebê-la em breve para uma nova "Experiência Saccharum".Com os melhores cumprimentos,Bruno TelesDiretor

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
With the most breathtaking ocean view
3 nachten verbleven in november 2023
Reactie van Saccharum hotel op 10 nov 2023
Dear Mrs Diana,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a fantastic stay and enjoyed our sea views!Looking forward to welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel. Great Hospitality.
6 nachten verbleven in oktober 2023
Reactie van Bruno Teles op 23 okt 2023
Dear Mr Jeff,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We apreciate your kind words regarding our great hotel and hospitalitty.We hope to have the pleasure to host you again in a near future for another "Saccharum Experince".Warmest Regards,Bruno TelesHotel Manager

10/10 – Uitstekend

Floyd Ernest

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a wonderful stay
3 nachten verbleven in oktober 2023
Reactie van Saccharum hotel op 15 okt 2023
Dear Mr/s. Ernest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to hear that you had a lovely stay and enjoyed our services. Looking forward to welcoming you again for a new "Saccharum Experience". Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

almerindo, Bonneuil sur Marne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Magnifique hôtel, ça mérite un 6 étoiles . Je le recommande. ☺️
3 nachten verbleven in oktober 2023
Reactie van Bruno Teles op 10 okt 2023
Cher Monsieur Almerindo,Salutations de Calheta!Tout d'abord, nous tenons à vous remercier pour votre merveilleuse critique concernant votre récent séjour à l'hôtel Saccharum.Nous sommes ravis de savoir que vous avez passé un si agréable séjour et que vous avez apprécié notre Magnifique hôtel.Au plaisir de vous accueillir à nouveau prochainement pour une nouvelle « Expérience Saccharum ».Chaleureuses salutations,Bruno TelesDirecteur de l'hôtel

10/10 – Uitstekend

Kelechi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel with great fine dining options and plenty to do on the property. We loved the design.
1 nacht verbleven in oktober 2023
Reactie van Saccharum hotel op 7 okt 2023
Dear Mr. Kelechi, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum Hotel.We are pleased to know that you had a fantastic stay and enjoyed our modern design, services and food experience.Looking forward to welcoming you again for another “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

8/10 – Goed

Edwin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2023
Reactie van BT op 1 okt 2023
Dear Mr. Edwin,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are happy to hear that you had a pleasant stay and especially enjoyed the comfort of the room, our sea views, and relaxing environment.Looking forward to welcoming you again for another“Saccharum Experience”.Warmest regards,Bruno TelesHotel Manager

10/10 – Uitstekend

Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best hotel recommended 100 percent
2 nachten verbleven in september 2023
Reactie van Bruno Teles op 27 sep 2023
Dear Mrs Angela,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We apreciate your kind words regarding our Saccharum Hotel.We hope to have the pleasure to host you again in a near future for another "Saccharum Experince".Kind regards,Bruno TelesHotel Manager

2/10 – Ontzettend slecht

Ruben

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A 4* hotel that you need to pay extra to get the 5
Hotel is 5* but you only receive 4* services and facilities if you want to full access you must pay for premium 70Euro a day per person! No beds by the pool no access to indoor pool or spa. No water every day in the room… Food is horrible in the restaurant, after returning 3 dishes we ordered delivery for the rest of the days. Rooms showers share the same drains internals so smell and water from one shower in one room goes into the other room shower. I got a call from guest relations explained and she said they will check but of course nothing from the hotel. Simply an hotel not for me.
8 nachten verbleven in september 2023
Reactie van BT op 28 sep 2023
Dear Mr. Ruben,Greetings from sunny Calheta!First we would like to thank you for your honest review regarding your recent stay at our Saccharum hotel!Customer Service is our main aim and every Savoy Signature experience at our hotels is a commitment to quality, so we truly regret to know that we were not able to please you with our services.On this opportunity we would like to inform you that the Premium Service is a more personalized service, which also allows us to have a more direct contact with our guests, providing an impeccable service. This type of service may be included in certain room typologies (e.g.: Premium Ocean Front Sea View Room) and it can also be purchased at the hotel reception for the whole stay or for one or two days for the additional cost of 70 per person, per day.Our hotel solarium has several sunbeds which allows our guests to enjoy a quality time by the pool. At the moment we have available a few bege sunbeds around the infinity pool with an additional cost of 30e per sunbed per day. However, during the day we offer our guests a small treat whilst enjoying this service, and at specific times. We have other sunbeds at our terrace that are brown, and these sunbeds are free for all our guests.With reference to our food, we have a variety of more than 100 products at our restaurants, strictly chosen by our head chef (regional, national, and international) in order to achieve and exceed all our guests expectations. Furthermore, our team is always available to go that extra mile and exceed all our guests expectations so that your have a well deserved holidays.We are truly sorry to hear that we did not achieve your full expectations. Nevertheless, please be assured that we will forward your message to our team in order to improve our services.We hope to have the pleasure to host you once again at our hotel for a better and improved "Saccharum experience"!Warmest regards,Bruno TelesHotel Manager

10/10 – Uitstekend

RoberterT

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes Hotel.
7 nachten verbleven in september 2023
Reactie van Bruno Teles op 20 sep 2023
Sehr geehrter Herr Robert,Grüße aus Calheta!Zunächst möchten wir uns bei Ihnen für Ihre wundervolle Bewertung zu Ihrem letzten Aufenthalt im Saccharum Hotel bedanken.Wir freuen uns, dass Sie einen so schönen Aufenthalt hatten und ihn genossen habenUnser sehr schönes Hotel.Wir freuen uns, Sie wieder zu einem neuen Saccharum-Erlebnis begrüßen zu dürfen.Wärmste Grüße,Bruno TelesHotelmanager

10/10 – Uitstekend

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is wonderful, the staff makes the difference because the service it’s incredible. In the spa there are a lot of facilities, the hotel is new & proper. The only disadvantage : during the night there is not much things to do near the hotel, the only thing is to go tu Funchal which is about 30 min by car. But definitely we had the opportunity to relax in this oasis called Saccharum.
8 nachten verbleven in september 2023
Reactie van Bruno Teles op 15 sep 2023
Dear Guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to hear that you had a fantastic stay at our hotel and enjoyed in particular our friendly team and the SPA.All of our staff members are willing to go that extra mile to provide all our guests an excellent stay, in order to achieve and exceed all our guests expectations!Calheta is indeed a true relaxing and peaceful town, outside the bustle of Funchal, but only 25 minutes away.It will be a pleasure of welcoming you again for another “Saccharum experience”.Warmest regards, Bruno Teles Hotel Manager